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    • she ignores moorcroft totally a negative PP balance cant appear on her credit file.  
    • just has an email about claim 1 - trial 7 days away     their solicitor- 'heres some further disclosure, your broker says you agreed to pg ' so just pay up and lets avoid cout!     cue list of emails between two people , with no one else cc'd or copied in   i said unless xx and xx have provided a witness st and are going to be cross examined at court, this is inadmissable hearsay (its never been disclosed) weve never seen or heard of any of it. (to note this was not presented as supplementary, paginated etc so obv was meant for my eyes only and hasnt been sent to court)   they may have had a lovely conversation, but where are we involved or proof this has been sent or included to us (it hasnt)   so bugger off
    • Hi Guys, just a quick update,     I now have all the information VCS hold on me and photos to show I was not in the fuel station as they claim. The date of the 14/02 has passed for their threat to take me to court how long should i expect to wait to hear from them?   Also should i include in my appeal that the fact they couldn't issue me 2 x PCN's had this happened in a car park (as by their own charter you are allowed a 10 minute grace period)   how can they do it on a private road, and as it is a private road when i asked them for a breakdown of the costs incurred that lead them to the figure of £100 they quoted to me the case of Bevis v parking eye to justify the amount, however i feel this is not relevant as this event took place in a car park. cheers
    • I think this needs to be settled in a court of law and I don't think any other method is at all acceptable. It needs to be open, transparent and beyond doubt.   As you have had a possible disclosure I think it is reasonable to to write them and inform them  the disclosure they have made is incomplete and so therefore they are still in breach of their strategy obligations. that you are extending your time before you issue proceedings buy a further 7-days but after that you will definitely be issuing proceedings and there won't be any further discussion. I think you have to take this approach in order to show the judge that you have been doing everything you can to be reasonable and to be co-operative even though they have failed in their duty.              
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

What benefits are available for newly separated mum?


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My friend has recently left her husband and they have two young children under 7. She's moved into a friend's empty house that's on the market, for the time being, until she's able to find somewhere more permanent. Her husband is staying in the family home where their kids were born, which is rented. She only works 12 hours a week and wants to know what benefits she'd be entitled to. She doesn't have a tenancy agreement for the house she's staying in for now as the owners are letting her stay there as a favour and not charging her a set rent. She's 41 and her children will be staying with her.

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Hello there.

 

1) Maintenance from the father

2) Child Benefit (though she's probably getting that already)

3) Child Tax Credits

4) Council Tax Benefit

5) Housing Benefit (if she does start needing to pay rent)

 

Get her to go through this website - there's a great calculator, there could be other stuff I've missed: http://www.turn2us.org

 

- Seq.

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Thanks. This is where it starts to get complicated. She says that because she probably won't be in this property for more than a few months, she's not going to change her address with anyone (HRMC, child benefit etc) she's just going to leave it as her former address until she finds somewhere permanent, as her husband is staying there and things are amicable. So if she starts claiming anything as a single parent, but keeps her old address, even though she's not physically living there, would that affect her claim? Her husband doesn't claim any benefits as he is employed full time.

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If she doesn't change her address DWP and HMRC are likely to assume she's still living with her husband and could start a fraud investigation. I would strongly advise against not changing her address.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Hello again.

 

Others here know more than I do, but I've seen from reading around this forum that problems arise from someone who says they're single and is found to be living with their ex. I don't think it's ideal.

 

Hopefully someone will know how to deal with being somewhere for a short time with the paperwork.

 

HB

Illegitimi non carborundum

 

 

 

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Thanks everyone I will tell her. Can she say that the house she's staying in is a temporary address?

 

She can tell them that it's temporary, but it's not particularly important. They're used to people moving around, especially in a situation like hers.

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