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Help for mum with mobile phone debt that isn't hers


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No, you are entering into a service agreement for provision of mobile service. The hardware which is provided is either a free or subsidised inducement to the contract. The contract itself does not cover the provision of or repaying of hardware - it is solely a service contract and not covered by CCA.

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The phone is "free" to avoid the CCA complications that buying by installments would introduce.

 

Obviously you really are paying for the phone as part of the payments and that's why a contract providing a more expensive "free" phone costs more

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