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Retailer will not refund-advice please


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Hi there

 

A friend of mine has bought a mobile phone battery from a shop in the local market. Another battery was bought in the interim so that one was not needed. The battery in question was not taken out of its packaging and the receipt was kept. On trying to get a refund my friend was told that refunds were not given and to basically clear off.Where does she stand? Can they do this? All advice appreciated!

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DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.co.uk/forum/barclaycard/174860-ddwales-barclaycard.html

DDWales Vs Natwest-*Won*

http://www.consumeractiongroup.co.uk/forum/natwest-successes/210090-ddwales-natwest.html

 

-Reclaim the Right-

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Ok..thank you both. Much appreciated.

If you believe that this post has helped in any way please click on the star to the left

 

DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.co.uk/forum/barclaycard/174860-ddwales-barclaycard.html

DDWales Vs Natwest-*Won*

http://www.consumeractiongroup.co.uk/forum/natwest-successes/210090-ddwales-natwest.html

 

-Reclaim the Right-

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