How can I prove I settled a Payday loan through Equidebt (who no longer exist)?

[segway]

Hi all,

 

In July 2012 I settled an outstanding payday loan (for roughly £350) with 247MoneyBox, after it had been passed on to the debt collection company Equidebt. I agreed the settlement figure with Equidebt and paid it into their account, with the company assuring me they would now inform 247MoneyBox that the debt had been settled. I requested written confirmation of this (which I have since passed on to my employer as part of a security check).

 

Over a year later and I have started receiving letters from a company called Rossendales Collect, informing me that I still have an outstanding loan with 247Moneybox. I rang them and explained that I had already settled the account with Equidebt, and they informed me that I would need to send them proof of this so that they could close the account.

 

I can only presume that Equidebt failed to inform 247MoneyBox that I had settled the debt way back in July 2012. Now I need to prove this to both the new debt collection company and 247MoneyBox, but Equidebt have gone out of business.

 

Can anyone help?! Its been over a year since I had any dealings with any of these payday loan/ debt collection companies and I really thought I'd seen the back of them!

 

Thanks,

 

Segway

[silverfox1961]

Hi

Can you not get a copy of the letter from your employer?

How did you pay? If by bank transfer or credit/debit card, your bank statement.

 

Please don't say this was a Full and Final Settlement for less than the amount demanded.

[segway]

Hi silverfox,

 

Thank you for your prompt reply. Yes it was a final settlement and as a result they offered a discount on the original amount they were asking for (around £530). Is there something wrong with that? I disputed the amount claiming it wasn't proportional to the original debt, and we agreed on a full settlement of £350. At the time I was dealing with 13 creditors and used similar tactics with all, agreeing on final settlements with discounts. Over a year later and this is the only one that has caused me any problems.

 

Anyway, yes my bank statement will have proof I made the payment to Equidebt, but this doesn't prove they were in possession of the debt, what the payment was for etc.

[silverfox1961]

When a debtor makes a Full and Final settlement the creditor agrees to a lower amount as a way to close the account however, if the debtor did not get written proof that the creditor will not pass on the remaining part of the debt then the remaining amount is still claimable.

 

Having said that, Your bank statement should show something which can be traced to Equidebt.

 

As for Rossendales. Be aware that they are a bailiff company but they are using the Rossendale Collect part of their business whuch has nothing to do with bailiffs so if they threaten this on the phone or otherwise, they are wrong.

[renegadeimp]

Also, it is up to the DCA to prove the debt still exists. Dont forget that.

[silverfox1961]

Also, it is up to the DCA to prove the debt still exists. Dont forget that.

 

 

Good point. Forgot to mention that. Prove it letter in the library

[segway]

Thank you again for taking the time to comment. So assuming I can assemble some sort of proof via my bank, old correspondence with Equidebt and maybe the letter I gave to my employer, who should I send it on to? 247 MoneyBox? I don't really want to deal with them but will if I have to. Rossendales? I don't really see why I should talk to them since they're just a third party who don't really have anything to do with this.

[silverfox1961]

Once you get all the paperwork needed, send it in the same envelope as the prove it letter to rossendales. If you sent it to 247 they would either pass it to rossers or back to you.

[renegadeimp]

Make sure to get free proof of posting at bare minimum just so the DCA cant worm their way out of things.

 

Also consider a formal complaint as they are chasing a debt which no longer exists.