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    • Metropolitan collection services appear to be part of HSBC and Moorcroft work with many Banks to continue the collection activities, once the Bank no longer wishes to do the administration.   I suspect therefore that HSBC still own the debt ? Does the Moorcroft letter confirm this ?   For the £12 a year you are paying, I am not sure it is worth mucking around too much.
    • Well that's it then.   You went in the entrance which simply said you had to be a KFC customer, which you intended to be.   Once you worked out it was closed and read the signage you promptly left, in all of 11 minutes.    Their signage is rubbish and you've proved it.  Well done on digging up this evidence.
    • This is a long time issue and a little complicated so I'll attempt to condense.   Barclays account: held with them over 25yrs, opend in the 90's £6800 overdraft   15 years ago the account became a problem due to account holder due illness/company closing/long term disabilities.   No activity on the account other than what is stated below, card not used, balance always kept just under the o/d level so as not to incur further costs.   In those 15 yrs (2006)the account has been maintained each month by Barclays applying the o/d interest and the account holder paying that amount.  In the early years about £120 pm, then it went to £3per interest so worked out and around £90pm and late last year with the interest hike by the banks on O/d's it took the amount close to £180pcm    In  / around 2012 the account holder approached the bank with a view to receving some help, they were at that time somewhat ill, and registered as disabled. They asked that they convert the amount to a loan with them so that over time the balance would reduce. The Bank refused but instead put them through to another in-house lender, (woolwich) on internal line, they took the details but then didn't offer the loan.   Account holders health deteriorated but they insisted with their family members to continue to pay the overdraft, they were petrified of what may happen if they didn't.   In 2014 a SAR's was asked of Barclays which they sent but it didn't give much away, but importantly neither did it mention the customer going into the branch for the help.   In 2019 the customer via a third party who also obtained a third party mandate  approached the bank with a lengthy correspondence asking for help, they gave as much info as they could.   A month later then bank stated they believed they had not acted incorrectly as the account had been held to the good by the miniumum payments on the account being met, in short unless the account tripped they would not know there was a problem.   It was pointed out to the bank that under the terms of the original agreement and backed up by a letter from the bank way back as early as 2003 that the overdraft had been increased and that the account would be reviewed annually and that the account for the overdraft to remain in place would need to be kept in good order.    It's clear no annual review from at least 2006 had taken place as 'good order' was that the account was to be seen to be going in and out of credit whch of course was not the case, it hasn't been in the black since 2005/6   The bank refused to budge , also denied that the customer had been into the branch in 2012 and in any case as it was 2019 they didn't have to go that far back with a complaint if it had not been raised before.   Thats stage 1   A complaint was raised with the Ombudsman in late 2019, they accepted the complaint and lodged with Barclays that an account had been logged and that they (Ombudsman) were thus engaged on the account.   In the meantime the customer continued to maintain the account with Barclays as per the previous 13 years at the same time as providing info to the Ombudsman when it was requested.   Barclays wrote asking the customer to call them, but they had been put on notice in the original complaint that the Customer wanted all communication in writing, three times barclays asked for them to call despite them knowing the customer was 'vulnerable'  and still they continued the account knowing that the customer was only paying them out of the disability payments etc...   Barclays were sent 3 letters via signed delivery asking that all communication be put in writing, the customer wanted to establish a papertrail so no room for error or misinterpretation similar to Barclays 2012 denial that the customer had been into the branch, all 3 letters were signed for all 3 letters went unanswered.   Late 2019/early 2020 Barclays were out of desperation contacted on the phone but as the account had not been placed in collections' then nobody from the department could speak to the customer ????   In or around March 2020 the Ombudsman wrote to the customer stating they were a week away from a resolution and that they were just awaiting for it to be signed off by a senior investigator.   3 weeks later Covid hit but no resolution had been sent, a month or so later an email was sent to the Ombudsman requesting clarification and a month later they wrote back saying 'it's a week away (again) and they'll be in touch and then the case went cold, nothing heard and no return of phone calls to them.   After months of delays and after not hearing from the Ombudsman a letter was sent to one of their senior Ombudsman who replied that they'd take a look and be back in touch in a week and which they were and where they stated that the case: A: Should not have been taken on by the original investigator as it was above their remit, it should also have been picked up by another investigator when it was looked at during the initial process but again it wasn't. B: As the case had been incorrectly assigned it was then unassigned and placed on hold and for the following reason: C :  The case was of a sort that the banks and the Ombudsman have been discussing, no reasons for the discussion was given but as the case fell into this criteria it was on hold pending the discussions being concluded by the banks/ombudsman.   In short just over 12 months of the case first being allocated/engaged it had been unallocated/disengaged and placed on hold.   A second complaint was therefore lodged with the Ombudsman which was duly investigated and a nominal amount was offered for what they stated was poor service.  This amount was refused and the complaint was then sent to the Assessor (next step) but they wrote back stating that until the case had been finalised by the Ombudsman the assessor would not be able to investigate the complaint.   Updated were occasionally given by the Ombudsman on the state of the original complaint against Barclays but even that dropped into the abyss early 2021.    After a recent request to the Ombudsman to ask if the 2019 onwards discussions with the banks had been concluded an email was sent back saying that the case was just about to be reallocated (no answer as to if their discussions had concluded.   A week later an new case investigator was placed onto the case, they had written to Barclays and were awaiting their response.   1 week later they investigator came back with:   Barclays are offering to write the account off and to close the account.   And that is where they're stuck,  15yrs of overdrafts fees being paid, (almost 2.7 times the orignal amount of the o/d) with Barclays refusing to budge, then out of the blue came the offer.   The offer is on the table for a few weeks, but is it an offer to take?   When intial contact was made the bank with the complaint in 2019 they did nothing on the o/d account but very quickly (1 week) shut down one of the Barclayscard credit cards the customer had with them and placed the other at £250 limit (the limits before that were collectively 25k but had not been used for some years)     I have read somewhere that this 'credit card' balance reduction affected the credit worthability of a credit card holder, it's an indirect hit on them and this seems borne out as although the customer has a good credit record (not really facilitating it) they have been refused credit from a source they have always used and who they have never had any problem with before and this is only after the Barclaycard issue.     Sorry for the elognated post but for me, the offer whilst it may seem ok, well if it's their offer now and whilst they may withdraw the offer I think it has more legs? The customer should never have bee allowed to get where they've been for the last 15 years......Barclays have had considerably more than the original o/d and they want to stick to terms and conditions but then seem to flout them themselves by not conducting regular reviews or even as recent as knowing a customer is struggling and they still continue onwards unabated.     Deb                                                          
    • cash cowed blind. just run the sb date to infinity for 15yrs.     who are moorcrofts client please   and i bet you have a bank account and or a card with hsbc too...
    • It was for an HSBC personal bank loan of 20k Was passed onto metropolitan collection services which agreed the £1 payment plan and have paid them every month since and they have left me alone. The new DCA is moorcroft and balance is still roughly them same.  I have always paid the agreed £1 as if I got a ccj I would lose my job.
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Cash4phones - creditors meeting - 13th Jan Please retweet - https://cag.tw/tf7


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Hi guys How can I contact the liquidator and get a debt form I want to register as a creditor

 

Send an email to [email protected] asking for a form. As they've evidently completely full of male cow droppings, I wouldn't even bother any more.

 

Their assets are apparently £1200 worth of phones... 750 phones? Who managed to come up with that valuation? If two of those are my two then they are worth at least £180 on various other sites still so I don't get how they can say 750 of them are worth 1200 quid. Which phones do they have? A bunch of Nokia 5110 all worth less than £2 each? I doubt it. They're iPhones, my Note, other smart phones etc. Even my 4 year old phone is still worth at the very least £30 unless I bother selling on eBay where it'll get more than double that. Wish I had pawned them off on eBay now...

 

Director can't speak English but can comment in English on facebook...

 

Global market prices dropped, my arse. If they can't sell the thing on, send it back to the customer. It's not like they bought it from customers - they had free stock coming in, then "couldn't" sell them. Give them back then? I don't know, just seems somewhat obvious to me.

 

There's this question of how they have a huge loan to repay to another company, run by friends/ex directors or whatever it was.

 

Money laundering, fraud; liars. I've given up hoping for anything financial relating to my own phones and even given up expecting the UK law to do anything about it at all. If anything, it shows us just how easy it is to be a con artist and how little the Police, Insolvency, Action Fraud or anyone can and will do about it.

 

The only change for me is knowing now, as I already thought I did know, that you MUST Google EVERY site you have any financial dealings with, even and especially when things do seem like they're legit. To make things better my new phone was dropped by my kid yesterday so the screen's died. Don't have my old phones to just throw the SIM card in either, so I'm completely phoneless for the sec. Wonderful.

 

kk, rant over :p

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Their assets are apparently £1200 worth of phones... 750 phones? Who managed to come up with that valuation? If two of those are my two then they are worth at least £180 on various other sites still so I don't get how they can say 750 of them are worth 1200 quid. Which phones do they have? A bunch of Nokia 5110 all worth less than £2 each? I doubt it. They're iPhones, my Note, other smart phones etc. Even my 4 year old phone is still worth at the very least £30 unless I bother selling on eBay where it'll get more than double that. Wish I had pawned them off on eBay now...

 

Director can't speak English but can comment in English on facebook...

 

Global market prices dropped, my arse. If they can't sell the thing on, send it back to the customer. It's not like they bought it from customers - they had free stock coming in, then "couldn't" sell them. Give them back then? I don't know, just seems somewhat obvious to me.

 

There's this question of how they have a huge loan to repay to another company, run by friends/ex directors or whatever it was.

 

Money laundering, fraud; liars. I've given up hoping for anything financial relating to my own phones and even given up expecting the UK law to do anything about it at all. If anything, it shows us just how easy it is to be a con artist and how little the Police, Insolvency, Action Fraud or anyone can and will do about it.

 

The only change for me is knowing now, as I already thought I did know, that you MUST Google EVERY site you have any financial dealings with, even and especially when things do seem like they're legit. To make things better my new phone was dropped by my kid yesterday so the screen's died. Don't have my old phones to just throw the SIM card in either, so I'm completely phoneless for the sec. Wonderful.

 

kk, rant over :p

 

the fact that they have our phones and have not returned them surely means its theft and a criminal offence?? not sure about small print but there wasn't anything that suggested i entered into any contract with them that they haven't breached in regards to sending my phone and them paying out???

 

must be a way to nail them, even if i don't see my 180 quid or phone again i'd be happy to see them in prison!! the uk public are too often victims of these frauds as we're too trusting and accommodating.

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I think that we had better point out that there is no evidence of money-laundering or of criminality. However the circumstances, the behaviour of the directors, the lack of transparency certainly are the kinds of factors which might make many people consider these as possibilities. We are certainly are aware that certain investigations are in progress - so that clearly there are others who are very concerned by what has gone on.

 

Of course if we could locate Henchoz and Deepesh Tank as well as Vasant Kara - and if they were prepared to tell everyone the whole story then one might understand that there is some other explanation.

Also if Nearchos had decided to give a proper explanation - which he could easily have chosen to do - that also would have been reassuring.

 

If there are suspicions then these people have brought them upon themselves by their behaviour. No one should be surprised

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exactly, its not confirmed but very suspicious behaviour, considering this goes right back to when watchdog highlighted them on their show and no doubt before then, it seems more than just bad business management and bad luck that have created this situation, it "appears" a conscious attempt to mislead and con people until evidence is found to prove either way its still "suspicion only"

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Hi Bankfodder

 

Exactly, if these guys come forward and explain what's happened then customers can form a clear opinion on facts rather then speculate as to what has happened. In the absence of them coming forward customers are entitled to have strong suspicions about why they have no phone, no money.

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I have just received a email with the teport of the creditors meeting attached, i am so not happy about this whole situation as the dates and addresses and company names are not consistent, firstly they claimed that they moved registered offices to the Paddington address on 25/10/13 so why then did they sign for my phones at the Ringway address in December? And as for their financial information who in their right mind pays a junior administrator £40 per hour, this whole situation has got my blood boiling as its not the fact that they owe me £202 its the principal behind it, i have also taken out a CCJ which was obviously a waste of £25 :mad2:

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OK well here's how I see the current situation: There was no attempt by the insolvancy practitioner or liquidator to contact creditors before the meeting was called. To my mind that makes the initial creditors meeting flawed. We were unable to come up with the requisite 3 creditors at such short notice willing to sit con a creditors committee to oversee the liquidators investigations.

 

I have written to and asked the liquidator a number of questions so far and not yet had a response, therefore I am not confident this will be properly investigated by them. I would love to leave them to it but to what end? It seems to me the only option we have is to press for the chance to form a committee - if we are allowed to who else would be prepared to assist?

 

Forgot to mention that Radio 5 live may be doing a piece on Sunday morning, although I have no confirmation of this.

 

Edit:Sorry just heard they will not have time to feature this weekend, however depending on how this progresses might happen next weekend instead.

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I think that it you notice any shortcomings in the procedure employed so far by CB then they should be informed that if these flaws are not remedied, that you will write to Trading Standards and also to their professional association

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Hi guys, I've had a email from the liquidator too!!

 

How much money is he charging them!! £7500

Seriously!!

 

Anyhow there's a bit the end you can fill in so we can let the liquidator know what he had been up too, if some one could write down everything for me I'll be happy and I'll happy to be part of a comittiee

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Hi guys, I've had a email from the liquidator too!!

 

How much money is he charging them!! £7500

Seriously!!

 

Anyhow there's a bit the end you can fill in so we can let the liquidator know what he had been up too, if some one could write down everything for me I'll be happy and I'll happy to be part of a comittiee

 

Can you possibly post the content of your email on here? I would like to know what they are saying to other creditors as I have had no advice on the meeting myself.

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Can you possibly post the content of your email on here? I would like to know what they are saying to other creditors as I have had no advice on the meeting myself.

 

Please be advised that that the company trading as cash4phones entered in to liquidation on the 13 January 2014 and I was appointed liquidator of the company by the shareholders and creditors. Please find enclosed the report on the meeting of creditors held on 13 January 2014.

 

It is my duty as Liquidator to investigate the actions/conduct of the directors and to make a report to the Secretary of State. The Secretary of State will then decide whether they have sufficient evidence to be able to issue proceedings under the Company Directors Disqualification Act.

 

I have invited all creditors of the company to provide me with any information they have on the conduct of the directors and I would ask you to provide to me any evidence you have on the directors conduct, alternatively you may provide all of your evidence directly to the Secretary of State.

 

My report is confidential to ensure that any litigation is not adversely affected should the Secretary of State decide to issue proceedings.

 

I would ask that you provide my name and address to any individuals who wish to make a claim in the liquidation or who wish to provide evidence in respect of the conduct of the director.

 

 

Yours sincerely

 

 

Mansoor Mubarik

 

From [email protected]

 

Had this PDF attached: https://dl.dropboxusercontent.com/u/1404231/Yemonia%20Limited%20Letter%20to%20Creditors%20Post%20Sec%2098%20Meeting.pdf

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Just emailed you the full report

Actually, you emailed it to me - but I have forwarded it on.

Thanks very much.

 

Who is the lucky boy who is buying p the remaining stock of phones without any scrutiny or questions asked? Sale price circa £1200 - estimated realisable value - £5000. Nice.

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a good point was raised on another forum (there's plenty of fires burning on this subject around the internet!)

 

If we aren't likely to get phones back, we can assume its theft? and as a result we should (if we have the details) contact providers and have the IMEA blocked so that the phone can no longer be connected to a mobile network.

 

what do you guys think?

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I've got the box for my S3 somewhere so should have the number too, i feel that if i can't use it why should anyone else.

 

that'll rather reduce their 1700 quid estimate of the value of their assets to roundabout zero....

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Both of mine have been blocked by O2. I dug out the IMEI of one but the other I had no clue. The person at O2 managed to dig it out for me based on the phone model and a time frame that I gave.

 

So even if you don't know your IMEI, the phone company does. Try ringing them anyway to see if you can brick what is technically still your own phone.

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maybe some important news here, just had these mail back from capital books.

 

 

"Please be advised that that the company trading as cash4phones entered in to liquidation on the 13 January 2014 and I was appointed liquidator of the company by the shareholders and creditors.

 

Find enclosed the report on the meeting of creditors held on 13 January 2014.

 

It is my duty as Liquidator to investigate the actions/conduct of the directors and to make a report to the Secretary of State. The Secretary of State will then decide whether they have sufficient evidence to be able to issue proceedings under the Company Directors Disqualification Act.

 

I have invited all creditors of the company to provide me with any information they have on the conduct of the directors and I would ask you to provide to me any evidence you have on the directors conduct, alternatively you may provide all of your evidence directly to the Secretary of State.

 

My report is confidential to ensure that any litigation is not adversely affected should the Secretary of State decide to issue proceedings.

 

I would ask that you provide my name and address to any individuals who wish to make a claim in the liquidation or who wish to provide evidence in respect of the conduct of the director.

 

Yours sincerely

 

Mansoor Mubarik."

 

looks like if enough of us reply with details they may take things further?

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If the phone's still sitting in a warehouse waiting to be sold, then trying to deactivate it using IMEI seems like a good shout and it will reduce their asset value...but personally I'd feel bad if it had already been sold to a poor kid in India, and then I got it switched off. I might be alone on that one!

In other news, I've been contacted by another IP who says it's too late to get an alternative IP to CB assigned but he will ensure that CB do their job or he'll have them struck off...and he knows that MM has had prior business dealings with this shower, so odds of him doing his job properly are slim.

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I just spoke to Mandoor (Liquidator) and asked if there is no dividend to pay any class of creditors then what is going to happen to all the mobile phone that they have stolen?

 

Mandoor stated that as the liquidator he has to file a report within 6 months to the security of state and it will be up to the security of state to establish whether it is a civil or criminal act. They have had 800 complaints and he feels we have a strong public case. He encourages people to get in touch with him to fill the creditors forms or complaint letters of their mobile phones being stolen as the chairperson has not declared the mobile phones. He also mentioned that he will be investigating it and that this company could receive up to 300 a day!

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