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ESA IR not paid no idea why please help


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I am on IR ESA. My appeal was heard and the tribunal ruled in my favour under the special circumstances rule that it would cause detriment. I was also awarded DLA mid rate care and low rate mobility. My DLA was due for renewal just before christmas in december 2013 which my support worker was going to help with as i have great difficulty in dealing with DWP, and as I had still not recieve a renewal application which my support worker knew was due.

 

Not having had the renewal application and with it being so close to Christmas i thought that maybe i had got the wrong dates so contacted DLA as I to check renewal date in case i had got the wrong year.

 

I was informed that my DLA had just ended and the last payment had just been made and I would therefore have to make an application for pip and given the number.

 

I asked why i had not had my renewal application and was told I could write in a complaint but would have to apply for PIP, I therefore had to call and make a application for PIP and contacted my support worker for help and advice.

 

My next payment of ESA was due to be in my bank 3rd January, however no payemt was made and my account is now overdrawn with bills due to go out that will not get paid and lead to charges on my account. I was also due to have an examinination and treatment with a specialist doctor which i have had to cancel as I pay this myself as it is not available on the NHS.

 

I rang DWP and was told that my ESA has stopped due to the application for PIP and got exteremely distressed and shouted due to the nature of my illness, which is why my support worker or carer normally deals with them as i cant without getting distressed and she hung up on me. I have the call recorded i did shout and get distressed but was not rude just distressed and shouted about the predciament they had put me in as i am trying everythong to deal with my disability in order to get back to work including paying for treatment and this sort of thing keep setting me back over and over. I cant take much more.

 

Sorting out my DLA/ PIP has nothing to do with my ESA entitlement and i have been left with no money at all to live on whille my support worker tries to get this sorted.

 

My support worker suggested trying to give them another call to hopefully get to speak to somone who will be more understanding towards my illness, but i cant, my carer is not available today and my support worker is unavailable, i dont know what to do.

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