Arrows/Clatiry/Rockwell - very stat barred debt - Want me to morally pay up!!

[JGJ]

Hello All,

Letter received from Arrow stating that.

We are writing to let you know that the management of your account has been transferred to Clarity Credit Management Solutions Limited.

 

HOW WE WORK

Arrow Global works with a network of specialist third parties who manage customer accounts on our behalf. We have now appointed Clarity to manage your account and have passed your account details and payment history to them.

 

NEXT STEPS

You should now direct all queries, correspondence and payments to Clarity quoting ********. Their contact details as follows.

 

Clarity Credit Management Solutions Limited

PO BOX 336, Northampton NW6 9WZ

Tel No 08445611715

Text 07797 800850

E: Mail [email protected]

 

If you believe you have received this letter in error, or that the outstanding balance is incorrect or not owed, please contact Clarity as soon as possible.

 

Our aim is to help you clear your outstanding balance in a way that works for you and fits your current circumstances. If you are experiencing financial difficulties, we can help. Please contact Clarity as soon as possible to discuss your account and any questions you may have.

 

Yours sincerely

The Arrow Global Customer Services Team.

 

This is an ancient account Stat Barred many many years ago.

Rockwell dipped their sticky fingers in at the back end of 2012, I sent them the Stat Barred no acknowledge any debt to them or any other organisation the claimed to represent.

Within 1 week they sent letter stating that.

 

We can confirm that we are no longer dealing with this matter and our files have now been closed.

Any future queries relating to this account should be directed to Arrow Global Limited.

Yours Sincerely

 

Collections Manager

ROCKWELL DEBT COLLECTION AGENCY

 

Then nothing until New Letter as above from Arrow Global.

 

1) Will I ignore totally as it is a phishing letter.

2) Send prove it letters

3) Send Stat Barred letter.

 

All info/advice will as usual be gratefully received.

 

"EXEMPLO DUCEMUS"

[silverfox1961]

Hi

 

You could ignore quite happily but if this happened to me, I would be making a formal complaint to Rockwell for passing on a debt knowing that it was sat Barred. They should have closed the account and bu**ered off.

 

I would also write to Clarity and tell them that if they wish to be included within the complaint, carry on chasing, otherwise go forth.

[renegadeimp]

Ive had 2 similar letters in the last month from arrow for SB debts. Date taken out was around august 2003. SB date on those was Dec 2003 at the latest. the debts have also risen from £200-300 which was the amount when defaulted and closed (Actual debt before charges was around £175 for both), to close to £1400 for each. Suffice to say, im ignoring so far. If they want to issue a claim, then let them waste their money

Edited January 5, 2014 by renegadeimp

[JGJ]

silverfox1961

renegadeimp

 

Thank you for your swft replies.

Should I send any of letters to ARROW GLOBAL?

 

"EXEMPLO DUCEMUS"

[renegadeimp]

Nope. So far theyre just phishing/threat letters. Keep ignoring until you get something concrete. Even if they issue a claim, you can just come back with the SB defence and laugh hard at them.

 

However, CAGS general rule is to send the SB letter then stop all communication with them. If they continue to harass you or invent payments, then you can rail them with complaints and threats of legal action due to them trying to obtain money from you fraudulently.

[silverfox1961]

silverfox1961

renegadeimp

 

Thank you for your swft replies.

Should I send any of letters to ARROW GLOBAL?

 

"EXEMPLO DUCEMUS"

 

Absolutely. The more the merrier.

[JGJ]

Will do.

Thank you again for the swift response.

 

"EXEMPLO DUCEMUS"

[fletch70]

I would send the SB letter to Arrow as they are the owners of the debt. In that way there can be no confusion or excuse as to why it gets passed around.

 

I know you can defend if they issue a claim but a letter now should minimise any hassle.

[JGJ]

fletch70

 

Thank you for the ifo/advice it is greatly appreciated.

 

"EXEMPLO DUCEMUS"

[JGJ]

Hello All,

 

Received following letter from Clarity,4 days after sending, to their Compliance Manager, the Stat Barred/ do not acknowledge debt to you or any organisation you claim to represent letter.

 

Thank you for your letter dated ** ***, received on ** ***, and passed to me for action.

 

We are aware of the Limitation Act and the guidance provided by the Office Of Fair Trading in this respect. Neither questions the right of a creditor to seek repayment of a contractual debt on a voluntary basis . As I'm sure you appreciate many people honour their contracts irrespective of whether there is a legal remedy to enforce.

 

Given the circumstances, however, I can confirm that we will be returning this account to our client and you will receive no further communication from Clarity.

 

Yours Sincerely,

Joanna Muddiman,

Audit and Compliance Assistant

 

Now awaiting letter from Arrow Global, see what they can conjure up.

 

All info/advice will as always be gratefully received.

 

"EXEMPLO DUCEMUS"

[silverfox1961]

A case of wait and see what Arrow do next. Ideally they should not contact you again unless it is an apology but as you know (now) DCA's have a very poor grasp of english

[fletch70]

So effectively they have said that yes it is SB so we won't bother you again but we were allowed to ask . Oh and if you were honourable you would pay up. Now that, coming from anyone in the debt collection industry has to make you laugh

[JGJ]

Thank you for your replies and yes they live in hope, unfortunately not honourably.When they pursue stat barred debt etc, from persons who do not have the CAG to look to for assistance and guidance, then hence they make their ill gotten monies and honour they do not even come close to the meaning of it.

 

" ET FIDE ANIMO"

 

"EXEMPLO DUCEMUS"