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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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Indesit dishwasher purchased from Argos - deceased, just over 2 years old


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Our dishwasher packed in yesterday. Someone took a look at it today and concluded that the circuit board was fried, and since this would cost around 130 quid to replace we were better off just buying a new one.

 

Needless to say I'm not happy, especially with my bloody mother-in-law who was the one who highly recommended Indesit (it seems everyone else in the world says stay clear of Indesit).

 

The dishwasher is just over 2 years old, and it wasn't a particularly expensive one, so I guess I'm stuffed? Had it been more expensive, I could presumably have argued (SOGA and all that) that it should be expected to last longer than 2 years. Any thoughts?

 

Edit: Actually, price-wise, it's not the cheapest. My model (IDF 125) currently sell for around 250 quid.

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You could still argue soga but unless you get a new for old exchange it just isnt worth it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hmm yes. Look like it's going in the bin then. Cheers for your advice.

 

While I was digging around in the paperwork, I found this '5 year parts guarantee' that Indesit offer. Apparently if anything goes wrong within 5 years, they don't charge for replacement parts, and I only have the labour charges to pay. Gave them a ring, and the labour cost was going to be 130 pounds. The pushy little gimp also tried to flog me extended cover at 15 pounds per month. Not amused.

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where did you buy it from?

 

Your contrcat is with the retailer not the manufacturer

and SoGA do not stipulate a time scale for major faults

so it would be worth making a fuss.

 

ultimately if you get a hefty discount off a new one would you be happy?

 

If so go for it and make a noise about a repair or replacement

and then move on to the "well, if it is less trouble I might consider" route

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god don't go writing this off

 

def a soga job

 

2 yrs on white goods

 

not on your nelly

 

typically +4yrs.

 

go get the retailer under soga

 

you've already got a report whats gone wrong.

 

when you contact the retailer copy that parts guarantee and hand it too them.

 

its upto THEM to sort it

even if 'they' have to invoke the manu guarantee

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Gotta say, I'm impressed with Argos:

 

Thank you for your email regarding the fault with your Indesit IDF125 Full Size Dishwasher.

I can confirm that under the Sale of Goods Act 1979 (SoGA),

Argos are liable for the products we sell for up to 6 years from the date of purchase.

 

However, this legislation only applies to cases where the product suffers from a manufacturing fault,

or is not fit for purpose.

 

In the Sale of Goods Act 1979

(SoGA) it also states: ?

 

If the consumer chooses to request a repair or replacement,

then for the first six months after purchase it will be for the retailer to

prove the goods did conform to contract (e.g. were not inherently faulty). ?

 

After six months and until the end of the six years, it is for the consumer to prove the lack of conformity.

 

For this reason an independent report will be required.

 

Please arrange for an accredited domestic appliance engineer to carry out an

inspection and give you a report.

 

Please send a copy of the report to:

 

Customer Relations Argos Direct Acton Gate Stafford ST18 9AR

 

Please include your full name, address, postcode and your original order number.

 

When we receive the report we will contact you within 7 ? 10 days to discuss the next steps.

 

Of course, if a manufacturing fault is found we will also be pleased to reimburse the cost of the report.

No trying to fob me off to Indesit, no trying to wriggle out of SOGA, and I didn't even have to pester them to pay for the engineer's report

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did you p'haps pay by a card too?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Was it a visa debit? If so, sec 75 still applies.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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sadly it doesn't

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I asked Argos to clarify what they meant by "accredited domestic appliance engineer" - ie what body/organisation they should be accredited by - last thing I wanted was to pay for an engineer's report then find Argos didn't like his qualifications.

 

They said that, actually, all they required was that the report be from a VAT registered company, and on company-headed paper.

 

I'm a VAT registered company, and since they don't seem to need the company to have any qualifications in domestic appliance repair, perhaps I should just do the report (yes, I'm joking)

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prob for verification and who to pay

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Meh. Spent the last day ringing round trying to find someone, with no luck. Most of the repair men I found were sole traders; out of the few who traded as a company, one wouldn't do reports, another didn't do domestic, another didn't do dishwashers, etc etc. Think I've tried just about everyone within a 20 mile radius.

 

I wonder if Argos actually know what they want (since they changed their mind on the requirements). I'm tempted just to get a non-VAT registered trader to do the report ... just don't fancy being stuck with the bill if Argos decide it's not acceptable.

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I've not heard of any retailer doing that

 

just get a report and a receipt for it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Webby,

 

What about Pearsons in Stokesley - http://www.pearsonstv.co.uk/generic/website.asp?page=content&contentCode=1162

 

The problem with Argos's advice and offer is that you need to show it was a manufacturing fault. Unless the report confirms this (which I suspect is not likely), Argos will refuse to pay for the report or the repair/replacement. That's when you'll need to argue SOGA convincingly.

 

At least the cost for Pearson's inspection is only £20 although they may require more for a written report.

 

:-)

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Reply back from Argos thanking me for bringing the matter to their attention,

and offering me a replacement dishwasher of a similar value (and they didn't complain about my engineer's report not coming from a VAT registered LTD company).

 

Can't believe how easy this has been

 

- I really expected Argos to try to fob me off with talk of extended warranties, contacting the manufacturer etc.

 

Cheers DX, you've been very helpful (as usual) !

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I've put this in the argos forum.

 

got to be honest.

 

they are good

 

dx

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sounds like a RESULT !!

 

:-)

We could do with some help from you

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Reply back from Argos thanking me for bringing the matter to their attention,

and offering me a replacement dishwasher of a similar value (and they didn't complain about my engineer's report not coming from a VAT registered LTD company).

 

Can't believe how easy this has been

 

- I really expected Argos to try to fob me off with talk of extended warranties, contacting the manufacturer etc.

 

Cheers DX, you've been very helpful (as usual) !

 

let us know when you get the new appliance and we'll mark the thread settled

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Got the new dishwasher yesterday, so it's all over now ... although I'm sure some of you will be amused at the carry on I had.

 

Had a text from Argos on Tuesday to say that the dishwasher would be delivered between 2 and 4pm the following day. Of course, that didn't happen: they turned up at 8.30am the next morning while I was still in bed. Got dressed quickly and let them in, but they weren't allowed to disconnect the old dishwasher, so I had to quickly do that.

 

Still half asleep I turned off the wrong stopcock, so when I finally got the hose disconnected water started spraying all over the kitchen wall. Reconnected the hose, turned off the other stopcock, still the wrong one - more water spraying everywhere. Finally found a third stopcock under the sink, and that did the trick.

 

So they took the old dishwasher, and left a nice new one. As I'm busy unpacking the new one, I can hear the missus getting in the shower upstairs. As soon as she turns the upstairs tap on, water starts spraying out of the t connector again, and I'm yelling up the stairs "turn the f***ing tap off!". By this time the kitchen floor is swimming in water and I'm soaking wet.

 

After mopping up I start connecting up the new dishwasher. Then I discover that there's no bloody inlet hose. I left the old one attached to the dishwasher which Argos have now taken away. At this point the missus calls me upstairs and asks for a "progress update". Needless to say I got called a "stupid boy", and was sent back downstairs with my tail between my legs.

 

Got on ebay and ordered a suitable hose for a couple of quid, then figured I might as well familiarise myself with the new dishwasher. As soon as I opened the door, there was the new hose inside.

 

Connected everything up, slid the dishwasher back in place under the kitchen unit (not a simple job as it's a very tight gap), turned it on, and of course it didn't work - I'd forgotten to turn the stopcock back on ... and to reach the stopcock I had to take the dishwasher and washing machine back out again. Finally got this done, and it's working nicely now.

 

So to cut a lot story short, yes we can update the thread title now :p

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Oh dear me. You and technology don't get on too well together, do you? :behindsofa:

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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I think you probably mean the drain hose? [greyone]

 

no way would turning on a shower upstairs make water come out of a mains feed you'd turned off at the cock.

 

so you upstairs waste water drainage must join into your downstairs

waste pipes before leaving the house to the outside drain.

 

back feed or blow feed is what its called......I think..

 

we've all been there.

 

I remember 40 odd yrs ago working in the service crew at gilwell park scout camp.

 

we built and fitted out a new shower block.

 

got it all finished and fired it up.

 

the drainage was blocked by what latterly turned out to be mole incursion

into the drains we broke into.

 

the female toilets got back fed with everything already in the pipes

from a few days previous use and started floating around the place.

 

those were the days....

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Lol Pete,

 

I guess that's why THEY refuse to disconnect the old DW for you.

 

To avoid finding out (the hard way) which of your many stopcocks shuts of that supply, there should always be an "in-line" ball valve put on the feed pipe just before where you connect the DW inllet hose.

 

Using this, it is easy to isolate the mains feed to any individual appliacne so you don't have to shut off supplies to the house, or get soaked doing it wrongly !!

 

Glad you can now throw away the Marigolds, and use harsh chemicals to do the dishes again !

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

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