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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Perfect, homes, debt, £5k, please, help


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Perfect homes temple finance LTD Debt £4997

Perfect homes have listed 3 separate debts and defaults on my CRAs files instead of a combined debt these have not been contacted since we moved home as we were unable to make payments and are personal circumstances at the time were bad

1 start date 13/10/2010 default 3/6/2013 updated 1/10/13 Debt / balance £341

This was for a cooker we made 126 payments for this cooker out of 156 payments at £15 a payment. Half way through paying this 1st cooker broke so they gave us a reposed cooker same type but they added extra debt to this cooker because they charged us disconnection of old cooker and installing new cooker

2 start date 13/2/13 default 3/6/2013 updated 1/10/13 debt/balance £3742

This debt is for a 3d tv we made no payments as first month was no payments

3 start date 20/9/12 default 3/6/2013 updated 1/10/13

Debt/balance £914

This is for a washing machine we made 26 weeks payments for this washing machine @£12 per week including there insurance/break down cover the agreement was 156 weeks

We have not contacted perfect homes since we moved in march 2013 we would like some advice on how to deal with company from the outset

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were worried sick about this debt can anyone help

 

 

what letter gets sent first please as I have all original credit agreements

 

 

shall we put credit agreements up what do we do ? thanks

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Hi

I won't be much help. Just showing that you are not ignored.

 

I would be tempted to reclaim the optional insurance/breakdown cover.

 

I would also be saving some cash to buy some second hand goods and let PH collect the other stuff. The problem is that once PH find where you live, they will be banging on your door and shouting to all and sundry your personal business.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi

I won't be much help. Just showing that you are not ignored.


 


I would be tempted to reclaim the optional insurance/breakdown cover.


 


I would also be saving some cash to buy some second hand goods and let PH collect the other stuff. The problem is that once PH find where you live, they will be banging on your door and shouting to all and sundry your personal business.


 


thanks for getting back

after we give the stuff back what do we do wigtth the credit agreements

do we post them up what do we do please ?

thanks fir help
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