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    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
    • Thanks for your interest dx100. Didn’t reach a hearing. Although they filed court papers, they withdrew a few days beforehand, and admitted it was statute barred and I have it in writing that they say the matter is now closed. Once again, many thanks for all your help.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Re: Leeds leisure Vehicles Again!


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Well Well....

 

This isn't the thread i expected to see when typing LLV in to google....

 

I bought a Land Rover from them in November 2013, after driving it to Essex i noticed a few leaks so took it to a Land Rover garage where they noticed a lot of major issues;

 

- wrong brake lines used, not even brake lines

- one bolt in the drive shaft

- wrong bolts used in steering rack

- numerous other faults

 

Yes it was a 1986 Defender, however i paid top money for it and it had an MOT that day.. all the above are easy spots on MOT test and would fail. I have no doubt that this vehicle didn't even travel to bradford for the MOT test.

 

I have tried to contact them with no response as of yet.

 

Any Advice as surely a false MOT certificate is pretty bad...!

 

Thanks

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Have given you a thread of your own I2pb so you get advice directed at you and it doesn't get lost in with the other posts.

 

It's in the same section holder.gifVehicle retailers and manufacturers with the subject heading 'Leeds leisure Vehicles Again!'

 

How have you tried to contact them, phone or letter? We suggest you only use a letter sent recorded.

 

If you really suspect that the MoT certificate has been messed with or isn't legitimate, you will find a phone number on there where you can contact Vosa. It might be a good idea to go and have a look at their site to see what they have to say - https://www.gov.uk/contact-vosa

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Have you gone Online and checked the MOT history?

 

Yes checked online and it is logged on there, but with no advisories. Having had the garage look over the vehicle there is no way it could have passed an MOT. It didn't have an emissions statement either.

 

I have currently tried to call them and email with no response. I will be writing a letter asking them to pick up the bill for repairs and if they don't I'll be reporting them to vosa. As I know this vehicle never went to the MOT centre.

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I took it straight to a garage the day after I bought it and has major faults that would easily fail MoT.

 

Reporting them to TS or VOSA will get me know where fast in funding the bill... In reality if I threaten them with it they might feel backed in to a corner and pay up. I understand it's always a good idea to uncover these people by reporting but how much and far does it really go? By the number of reports already on this company I would say nothing.

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It's because these bodies can't work for an individual that is seems as if you get nowhere. When enough complaints have accumulated with them, then they will do their own investigation and take them to court, they wont do that on your behalf, so after this is over, report them anyway.

 

The problem with one station failing and another not is a lot of it is at the discretion of the testing officer, although the book says 'if in doubt fail' what classes fail to one tester may not to another, so it's difficult, almost libelous to say in the definitive that 'the testing station is dodgy', only Vosa can say that.

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It's because these bodies can't work for an individual that is seems as if you get nowhere. When enough complaints have accumulated with them, then they will do their own investigation and take them to court, they wont do that on your behalf, so after this is over, report them anyway.

 

The problem with one station failing and another not is a lot of it is at the discretion of the testing officer, although the book says 'if in doubt fail' what classes fail to one tester may not to another, so it's difficult, almost libelous to say in the definitive that 'the testing station is dodgy', only Vosa can say that.

 

I totally understand reporting them all adds up in the end...

 

The faults found were not discretionary pass items..

 

Break lines hanging loose

Bent steering columns

One bolt holding prop shaft together

Wrong bolts in steering rack

Exhaust had more holes than Swiss cheese

 

The list goes one....

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If the failing Test Center is willing to give you supporting paperwork, then go for it. Unless you are qualified it will be hard for you to make yourself come out on top with the seller and just as hard to convince a court.

 

Have you contacted the seller yet now that we are back to normal working days ?

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An independent inspection carried out two days after purchase should be suffice I would have thought. I wouldn't take them to court as it's just too long winded for my patienence.

 

Still no contact from them to date. There is no way the car was cloned to get the mot done, it's pretty unique..! Also the car was MOT under a different colour which had not been changed on logbook, not sure if this makes a difference?

 

If you know someone that MOTs then it's easy enough to get one done without the car being there, all they need is another vehicle to run the emissions. This is what has happened in my case I believe as when I called about the car at 9am it had no MOT then when I turned up to collect the car at 11am it had an MOT! This had travelled from Leeds to Bradford..! I know that's possible but when I arrived to the car it was in storage and had clearly not moved for some time, dead battery etc..

 

Now I should have clicked on to that there and then but I didn't really think too much... Big error... Although the car is stunning and had lots of work completed it should have had the serious stuff for MOT done too...

 

I have written a letter to them and see what comes, also going through my bank to try claim section 75 or similar.

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All I want is money for the work and by threatening them with certain things I hope this will either appeal to their better nature or back them in to a corner..! Long shot I know but taking them to court doesn't always work either and very costly.

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There is no corner to back them into without the ultimate sanction.

If you are of the opinion that you might not win in court then you must be doubtful of the evidence you have that the work really did need doing.

Court will cost around £40 and you add that to your claim so get it back.

 

https://www.moneyclaim.gov.uk/web/mcol/welcome

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Ah... That's cheap..

 

To be honest I have never delved in taking people to court so thought it much more drama and time consuming than it may be..

 

I'm 100% that they are at fault on the MOT pass side. They could argue I could have checked the car before purchase. However I am no expert and I have an independent inspection report that says this vehicle should never of passed MOT in current state and it was dangerous of them to knowing let me drive it 300 miles home..!

 

I think I need to look in to court option more, obviously give them a chance to resolve first.

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Although you could have checked the car at purchase, it is up to them to bring to your attention any faults, it is also up to them to prove during the first six months, that any faults that come to light in that first six months, were not present at the time of purchase as per SOGA.

 

Yes give them all the opportunities that time allows and send them letters by recorded delivery. Court is the last route and shouldn't be threatened unless all other attempts have failed, on the other hand, it shouldn't be threatened if you don't intend to go through with it.

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