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Cap One 'Over limit' charges


Tilly84
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Just a quick question:

 

I have a Cap One card with a spending limit of £500.

 

I have never, ever missed a monthly payment and I have never gone over my limit before.

 

With Christmas shopping my balance on the card had reached £491 which I then planned to pay off throughout the year.

 

Unfortunately, Cap One then added their monthly interest charge and this took my limit to £503.

 

Because they said I had now gone over my limit they then charged me a further £12.

 

Surely they can't charge me for THEIR monthly interest taking me over my limit, can they?

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Hi,

 

Could be worth your while giving them a phone and asking them to cancel the 'charge'.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Thanks for the reply.

 

I did telephone them and they were extremely snotty and said it was my own fault for going over my limit. I explained that my spending ended at £491 and that it was their interest that took me over the limit but he just said it was tough, basically.

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Its a penalty fee and unenforecable. They could claim its an admin fee, but exactly what would they be administering?

 

Also, do not speak to them on the phone. Cap One are notorious for fobbing you off then laughing behind your back.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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he just said it was tough, basically.

 

Totally out of order if like you say it's the first time this has happened, I'd try phoning again, you might get someone with half a brain.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Totally out of order if like you say it's the first time this has happened, I'd try phoning again, you might get someone with half a brain.

 

In Cap One's offices? Are you sure about that?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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