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lost application paased on by DWP to PIP ?


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In short the title pretty much sums my current problem , the DWP are claiming they do not have my application for DLA back in Oct despite having sent a letter to me back in Nov saying they were passing it onto PIP for assessment. When a family member phoned the DWP they claimed they have no record of it and in the meantime my PIP former DLA has been stopped ( without any forewarning or letter ) which in turn has reduced my incapacity .


As this is not my mistake and I only responded to what I was told in that letter I do not see why I should be penalised for something that is not even my fault and find it conspicuous too that they would cut my benefits without being aware of a decision from PIP regarding my application when they said it was up to them in the first place ( hence the reason why they were passing it on ) .


DWP have also claimed because they no longer have access to records to check whether it was there and as I said PIP are denying they have it , so whose responsibility it is actually ( I would of assumed DWP ) because clearly PIP did not cut my DLA if they did not have my application , or did they ?


Again , no letter was sent by PIP either to say they've received nothing from me or DWP , so how was I meant to know ?


I have written back to PIP asking them to contact DWP about this because it seems my application has been lost during this transition over to PIP but in the meantime I'd appreciate any other suggestions on what I should.


thanks again,



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Might be helpful to you, and informative to others, if I explain where all the sets of initials are supposed to fit into this fragmented jigsaw. Personal independence payments are administered (as is/was disability living allowance) by the Disability n Carers Service which is part of the Government's Department for Work n Pensions. Atos and Capita are the Government's current Health Assessment Providers (latest terminology for whoever's assessing the disability) for claims to benefits cos of disability.


From what you've written; for reasons that aren't clear, it seems that Disability n Carers have turned a renewal for disability living at the end of a fixed award into an invite to claim personal independence. But there's no such thing as 'passing on' an application to renew disability living to be assessed for personal independence. It needs a completely new application cos eligibility for the benefits is different.


Does the letter you received in November have a reference number in the top left hand corner? There's different letters in circulation with different reasons for existing recipients of disability living to claim personal independence. But they all result in the suspension and then termination of disability living if the claimant doesn't initiate a claim for personal independence within strict time limits. And unfortunately, unless you can remember giving details of nationality, address, bank account, etcetera specifically to claim personal independence, it seems you haven't made a valid claim.


Sorry, although I know it's going to be difficult, someone needs to contact Disability n Carers PIP helpline on 0845 8503322. Reluctantly Disability n Carers have provided an address for claim forms and written enquiries but it's taking weeks, if ever, to get a response.




Some general info about the claims process for personal independence;



Thanx for your kind wishes.

Margaret. :panda:

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There is no ref no on the letter , but it is completely misleading and I quote , "You cannot claim DLA but you can claim PIP, so we have sent your form to them to treat it as a claim, they will contact you as soon as they can "


Hence why I waited while in the meantime they cut my benefits and never contacted me at all .



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