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2nd Hand Car Advice Please


Welshrich
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Hi,

 

 

I'm asking for advice on behalf of my parents. To put you in the picture...

 

 

Last May they bought a Ford Focus from a reputable local car dealer. The car was registered the previous September, it would have been 8 months old there or thereabouts. It had done 10k miles and they paid £12,000 for it.

 

 

2 months ago they had a leak in the car, this resulted in a pool of water in the passenger side foot well. I told them to take it back to the dealer as under the sales of goods act the car is not fit for purpose.

 

 

They instead took the car to Fords who 'repaired' what they thought the fault was, it cost over £300. A month later and the water is still coming in, I'm not talking about a bit of dampness here, it's a pool of water covering the whole of the foot well, 10mm deep!

 

 

Any advice on what to do from here, they are thinking of taking the car back to Fords but again my advice is to take it back to the dealer. If that is the line to take, should the previous work to rectify the problem be mentioned?

 

 

Many thanks

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