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katia.sn

cash4phones say they didn't get my phone

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Hi there :-)

I have problems with c4p as well:sad:

I was wondering if you can help me and tell me what were the steps that you took, in order to get your money?

My situation is that I did the evaluation on their website, I have received the prepaid envelope, I have sent my phone and thats it:sad:

 

Now I am receiving emails that they didn't get my phone, the status of my order, on their website in my account, stays as Package sent to customer.

 

 

The bad thing is that I can not prove that I already sent the phone long time ago:sad:

 

Can you, please advise:-)

 

I would be grateful!!!

 

Thank you

 

 

 

 

:lol::lol:Great News!

 

I have finally received all my money in full including costs!

 

Didn't want C4P following any threads so didn't post.

 

Sent the phones off in July expecting £163.

Got offered £55.

No answering of telephones, no response to recorded delivery letters and then

 

finally received a call from Piers in August offering £100.

 

I was so sick of the company I accepted, providing it was paid within 48 hours which he confirmed it would.

No payment, no replies to emails or calls so

 

took action through Money Claims Online claiming for postage, phone calls and £25 court costs.

Received £100 immediately at the beginning of September

but it was too late so proceeded to get the rest of the money.

 

I finally completed the paperwork requesting for it to go to mediation through a phonecall to save on costs.

 

Frank from C4P rang me last week asking what I wanted and

 

I told him I wanted costs covering and would continue with court action until I got them

and he said he would sort payment out.

 

I'm actually still waiting for the next action with the courts and checked my bank account and hey presto,

there's my money paid - another £98.

 

Result! DO NOT GIVE UP ON THIS COMPANY.

 

They need closing down but unless people are willing to take action,

 

they will continue to rip people off.

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Hello and welcome to CAG.

 

I've started a new thread for you so you can have specific advice on your particular problem. The forum guys should be along over the course of the day.

 

My best, HB


Illegitimi non carborundum

 

 

 

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Did you not send by recorded / special delivery or even obtain a free proof of posting ?


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thank you :)

 

Hello and welcome to CAG.

 

I've started a new thread for you so you can have specific advice on your particular problem. The forum guys should be along over the course of the day.

 

My best, HB

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Well, unfortunately - no :sad:

 

I didn't thought that I will need one. And I followed the instructions - post the phone to us using provided prepaid envelope

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Hi,

 

I have only the first part of the letter from c4p. And I stll keep the box of my phone with the IMEI number of the phone, if this helps!

 

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