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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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I would appreciate any advice on behalf of my 19 year old son, briefly:

 

 

He is an apprentice, has been trained in any skills, used as a labourer.

Has had his days cut down from 5 to 4

Was told he had a disciplinary meeting 2 months ago it was cancelled at 15 mins notice, told him it would be rearranged but it was n't , he has had this hanging over him since then.

 

 

Was using company van told to hand keys and sat nav back, and had to travel about 8 miles to a job ( he is an apprentice joiner)

He says its making him ill and cannot face going back,

Has anyone got a suitable letter template for this? Thanks

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for resigning because he is ill? or something else?

 

if he is an apprentice he should have an agreement between him, the employer and the college - do you have a copy?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Yes he has a contract of employment, basically he dreads waking up each day having to go there, shame as he was student of the year at college and really wanted to learn a trade but feels he can't face it any more, he has not had any training whatsoever

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Hold up. Why exactly is he feeling like this? What was the disciplinary about? Chances are they forgot about the disciplinary and just let it slide by. It happens in tens of thousands of jobs. Especially if its not really worth chasing up.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Loads of things , for a start he feels he has nt had any training at all, then the boss sent a text about the disciplinary and accidently sent it every employee, so they all knew his business, he asked what it was all about, list of silly things including 'lack of enthusiasm ' not following instructions, this followed the boss asking him to transport some wood 30 meters long on a little van, he thought that was unsafe and that he would get pulled by the police so he asked a driver with a transit to do it, think they are just looking for an excuse to get rid, it escalated when he made formal request for National Minimum Wage, although they paid up, but he had to follow it up and ask for it to be backdated,

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If he is getting NMW at £5/6+ then I don't think he is on a formal apprenticeship - is he or isn't he getting day release for college?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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He is an apprentice, I rang Inland Revenue, as he is 19 and has completed the first year of his apprenticeship he is entitled to NMW. He has been going to college ( skills solutions ) and has passed everything but needs to have one the job training.

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I think you need to discuss it with the college. I also think constructive dismissal cases are very seldom won. The focus should be fixing things, not suing.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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