Sky - email from BPO ADVICE Please

[struggletobedebtfree]

I received the below tonight by email. I had sky with my ex-wife but we cancelled it when we split with no issues. This was over 2 years ago.

"

 

 

Our Client: SKY

BPO Reference No: *****

Sky Account No: *****

Principle Sum: £23.00

 

19/12/2013

Formal Notice

 

Dear MR *******,

 

We refer to the above and are writing to advise that our client has instructed us to recover the outstanding amount of £23.00 owed to them.

 

We are aware that you may not have heard from SKY or one of its collection agents in some time however to date they are not aware of any valid reason why you have still failed to repay this sum.

 

We require repayment of this sum no later than 26/12/2013.

 

Payment may be made by

 

 

Calling our 24hr Automated Payment Line on 0141 375 0999

Credit/Debit Card online at paymentsplace.com/bpocollections

Online Banking / Bank Transfer, Royal Bank of Scotland, Sort Code 83-21-08,

Account Number 00752966 quoting your BPO reference number

 

Failure to pay or remit this amount will leave us no alternative than to recommend to our client that further action or a field visit to your home may be the only remaining options we have to recover the outstanding balance due.

 

If for any reason you wish to speak to one of our trained advisors please contact our office on:

 

0141 375 0900

 

For and on behalf of

 

BPO Collections

Recoveries Department

(Calls may be recorded for quality and training)

Registered in Scotland SC 295285

 

CSA Membership No. 511

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Email:SKY1"

 

I'm certain I don't owe them anything. How vigourously are they likely to pursue me for £23. I have no intention of calling them. Should I email? If so what do I say?

[dx100uk]

phishing trip

 

ignore them.

 

even if you do owe the money

 

you pay them - sky wont see a penny.

 

dx

[fkofilee]

Agree here.. Let them continue to phish...

To be honest for £23, its not really that much of a biggy

 

I love the fact that BPO are claiming the only option is a home visit !!

[gregs07]

Ignore ignore ignore! Been chased off and on by these chancers for seven years over a gas bill, fully paid i might add. They never phone or write just send e-mails or ocassional text. Cheapskates! So they aint sending any "field agent" especially over £23 enjoy your christmas and forget them.

[struggletobedebtfree]

Thank you all for the advice. I do owe money which I am paying off but I don't owe this money!

[citizenB]

Probably cost them more to send you that letter.. !!

[Conniff]

I think you will find that a contract is made on the exchange of money, services or goods which then brings into play the SOGA.

Edited December 20, 2013 by Conniff

[mummytotwins30]

Hi, I have recevied 2 of these emails in the past 3 days saying formal notice and payment is due no later than the 11th Feb or legal action will be taken, these emails were sent to my email in my husbands name (his name has never been on a Sky account). We contacted Sky who said the sky acc no was valid but not registered with our address and they would have to pass onto their Fraud Dept.I have never received anything before or by letter just these now two threatening emails, I would love to know how they have my email address but my husbands name........

[Bazooka Boo]

Ignore them and check your credit files.

 

Are you saying you've never been with Sky?

Unless you get written correspondence then you don't need to worry one bit.

 

Stay OFF the phone.