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Deposit not protected!

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I don't think my landlord has protected my deposit and he is holding back £400 for scratches on the laminate floor that were already there when we moved in 4 years ago.


My sister has just registered her details on [fee-charging website removed] and I have never heard of this... does anyone know whether this website can help her get compensation like it says it can?



Edited by honeybee13
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I've just answered a similar question. The mods have removed your link but search the Internet for the following:


Shelter "Tenancy deposit protection schemes"


You will find the theory there.


A court can order landlords to make a compensation payment of between 1 to 3 times the value of the deposit if a landlord:

  • only protect a tenant's deposit after 30 days
  • fails to give the tenant details of the scheme used within 30 days
  • fails to protect a deposit.

A court can also order a landlord to protect a deposit in a scheme.

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