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    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
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HCEO visit 2 days after we paid original ccj saying we owe their fees - help please


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we had a visit from a HCEO for a CCJ debt to a supplier - this ccj has been paid in full- only a couple of days before their visit , but never the less paid.

the debt (CCJ dates back to 10/2013)

The original debt was about £900 , this was reduced every couple of weeks by £150 or so ( what ever we could afford really), final payment being made on 11th which was a few days before they even turned up.

so we were of the opinion had satisfied the CCJ.

then the visit from the HCEO saying he had come to collect £1010 for the debt.

I told him we had paid the CCJ in full to the client prior to his visit, & showed him the remittance advice from the bank from a few days earlier.

he said we still owe for the HCEO fees as they were instructed in November to collect,and his visit fees + their fees are valid., I told him we would not pay as i didnt believe we owed anything, He said pay it and take it up with the office if we were not happy.

We didnt pay, he left after spending about 15mins on the phone in his van,

Today we get a letter from his office saying we owe £1010 under a high court writ of FIFA ...

he has no WP , the debt was paid before he attended. what is this FiFA.

 

I phoned their office only to be told the payments I paid to the creditor only serve to reduce the amount and we still owe their fees,how can this be the case if they never visited or informed us.

 

Are they trying it on ?

 

any advice please.,

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Had the HCEO visited you at any point prior to this visit, levied on goods/property?

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I would think that the HCEO then has not 'earned' the fees claimed.

I'm sure someone more knowledgeable than I will give you more advice.

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You will probably find that the HCEO is levying for the 'execution costs' which are legally due under the writ. These will either be £60 or £111.75 (if the claimant has used a solicitor).

 

The HCEO can legally levy for these costs but some of his fees should be reduced to reflect the payments you have made.

 

Could it be that you did not keep the claimant up to date with your payments you made?

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Direct question for HCEOs, for future reference under the circumstances described, where claimant aware, and debt paid in full BEFORE HCEO visit, where can the fees be justified?

Edited by brassnecked

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I'll make an assumption as to how I think this has panned out.

 

You have paid direct to Judgment Creditor who has willingly accepted payments. I would suspect the HCEO has been instructed by the JC's solicitor because they have failed to keep said solicitor up to speed with what has been going on. In my view you have done nothing wrong as it appears to be lack of communication between Judgment Creditor & solicitor and if any fees are due then the HCEO should be directed to his issuing party.

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I would still like to know what my real options are

what is my best course of action if these HCEO do turn up asking for their fees.

i was unaware they were involved until their vist after I had made payment to the client.

Are they allowed to come and threaten, add fees etc for their fees ??

the way i see it is that they should have acted sooner - but id like to know where i stand

I do not want to give them anything

 

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Sorry only just seen this today.

If the judgment is paid in full before the Form N293A is sealed (date of certificate) then the HCEO can charge no fees to the debtor.

If the N293A is sealed by the issuing court and a writ is obtained then technically the execution costs are outstanding. These can be enforced.

The problem is that these costs will only be £60 or £111.75 making the fees charged for an HCEO attendance seem hugely disproportionate. It would be sensible for the HCEO to withdraw from enforcement, allow the debtor to pay the execution costs and charge the creditor his fees/abortive charge.

As I stated earlier the HCEO can legally levy for the outstanding execution costs but some of his fees should be reduced to reflect the payments you have made.

The sensible thing to do would be to contact the creditor, see if he has paid for a writ and make that payment immediately. I'm surprised you haven't contacted the creditor already given what has happened.

You really need to sort this prior to another attendance. That will be no good for anybody and will likely cause you unnecessary stress and money.

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Thanks for the clarification HCEOs looks like the creditor was hedging their bets, or the solicitor went for HCEO whatever. Either way HCEO has acted in good faith, so someone should pay for the work done.

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How are the execution fees calculated and how do find out what they are without inviting a load of hassle ?

i suppose that if the fee is only £60 or so - ill pay it, but only if i have to and only to avoid more fees.

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The execution costs are set. They are £60 as standard but a solicitor may claim another £51.75 also which if used will make them £111.75.

Some small HCEO 'franchises' state on their websites that a creditor may claim the £51.75 but that is wrong and illegal. The £51.75 is set out as a 'solicitors fee' under the CPR rules.

Are you sure you paid the creditor everything that was owed including the court costs?

My advice is to contact the creditor ASAP to ensure that everything that was due has been paid and within the timescales required.

If it has then he will need to pay the HCEO for their time and efforts. Probably an abortive fee of £60 plus VAT but if he's had payment without telling them they could demand a lot more. Either way, his problem not yours.

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