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DCA fitted outdoor prepayment meter -- no warrant -- have charged for it too!

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Hey all :)


I'm wondering if I might be able to get some advice for my ex boyfriend please?


My ex woke up this morning to find a letter from a debt collection agency (Richburns) advising they had fitted a prepayment meter.


The old meter was outside.


They did the switch without him present/overseeing, and (afaik) without a warrant.


He had been behind with his electric and gas bills to npower,

in part due to an under-estimation, and had arranged a payment plan.


He may or may not have defaulted on the payment plan, we are still trying to find out.


His work hours are very irregular, which means sometimes his bills will bounce.

He recognised that letters arriving were DCAs, and so dealt only with the utility company directly.


The DCA, on their letter, has charged an extra £335 for some reason.


The original amount was computer printed on the letter (£384).


This has been crossed out in ink by the person who signed the letter, and the new figured entered also in ink (£719).


The date of the letter is handwritten with today's date, and he emailed me a picture of the letter at 10.30 am this morning, so this action was undertaken prior to this.


As far as I am aware, no warrant has been issued.


My ex hasn't told me about any letters detailing court,


so I can only assume (at this point) that no such letters have been sent.


Does a DCA have the power to do this?


Can they legally charge for this change in meter?


How would my ex go about fighting this, or getting this action overturned?


He is currently in receipt of tax credits due to being just above minimum wage.


With debt issues on utilities, credit cards, and c.tax (with bailiffs).

I believe payment plans are set up with all of these companies/the council.


Thank you for your help. We both greatly appreciate it.



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I would expect there is a warrant.


and that's about the std charge for fitting a prepayment meter too.


has he spoken to npower.?


richburns operate for all the major util companies


type in richburns in the search of our grey toolbar up top and read.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The DCA would not have been able to change the meter as unlikely that they would have had the skills. More than likely they suckered a meter operator into changing the meter by stating to the MO that the customer requested it.

I would suggest that he stays with the prepayment meter until the debt is paid off but he needs to be advised how much is being deducted off the debt every time he tops up. No point adding £10 onto the card if the whole lot goes towards paying the debt.

Once the debt has been paid off, then he is free to lok for another supplier and getting the meter changed back. There is nothing stopping him making extra payments over and above the payment being deducted off at the meter in order to clear the debt more quickly.

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