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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Been called for the dreaded ATOS. Now i am terrified.

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on new years eve !

i believe i will 'fail', infact im certain of it.

this has left me full of dread.


basically my problem is that i am very very anxious, everyday i can be vomit from once up to 6 times a day, its been shown not to be anything physical as i have had tests such as the camera down the throat.


judging from what i have read about ATOS, they appear to find everyone fit for work.

i would be interested to hear how they believe i would be able to hold down a fulltime job whilst vomiting at any moment.


it annoys me so much, because i absolutely despise relying on the ESA money every week and im barely scraping through as it is.


what can i possibly do to pass this medical ?

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Lots of practical tips to help you cope with an Atos face to face assessment at;




Have you thought about asking for your interview to be audio recorded? Important for anyone to have a true record of what was actually said, or not said but assumed by the assessor, but can be especially useful for anxiety issues if they impair clear thinking and concentration. Asking for an audio record will delay your assessment, possibly by several months, but if you can afford to wait you'll get a more honest assessment. And should you need it, evidence for an appeal.



(Currently, Government have suspended the four week time limit.)


For a mental health problem don't even think about turning up without a chaperone, unless you really have to. Atos will assume no problems with getting up, showered and out of the house. Not to mention coping with change, new faces and public transport.


Don't know whether you had help with your ESA50. If not, it's important to realise that eligibility for employment n support depends on your ability to perform specific activities (descriptors) that are relevant to the workplace. If you've not already done so, think about the problems you have with the descriptors on pages 22 - 25 and 27 - 28 of;




Sincerely, Margaret. :panda:

Edited by **Margaret**
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Under a system introduced from 28 October 13, there's two stages to challenging a decision about employment n support allowance after a work capability assessment.


A mandatory reconsideration by Jobcentreplus, during which there's no entitlement to employment n support allowance if the decision was fit for work. For claimants who can't beg, borrow, or live off family n friends (and aren't entitled to income support on other grounds) the only option is jobseekers. A decision for employment n support with the work related activity component is paid during reconsideration for the support component.


If a decision isn't revised after mandatory reconsideration the claimant can lodge an appeal to the Tribunals Service. Once an appeal against a fit for work decision is acknowledged, (subject to the three hundred and sixty five days limit for a contributions flavoured award) the appellant can request payment of assessment rate employment n support pending the hearing. Needs to be supported by a Med3 (unfit) note and can be backdated to the date of disallowance. Also subject to a time limit for the contributions flavoured variety, an award of employment n support with the work related activity component remains in payment pending the outcome of an appeal for the support component.


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Have them record the interrogation, this will delay it, new years eve indeed?

Demand that this interrogation is recorded, AND take someone with you. Bloody parasites.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



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