Jump to content


DWF and Sainsburys - slightly different problem to everyone else


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2986 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi there,

 

I have a slightly different issue with DWF than the other posts that I have read this morning:

 

I reused the same nectar voucher at Sainburys several times and didn't put it into the self serve pay machine.

 

I was subsequently taken to the back of the store with staff and security and had to wait for 2 hours for the police to arrive where they let me go.

 

I received 2 letters from DWF asking to pay £150

which I assumed was for security costs having already read these forums after the incident.

 

Looking back to the first letter it doesn't sate what the £150 is for as the value of goods stolen,

damaged etc and the security costs section on the breakdown all read £0.

 

I just wanted to move on from this and put it behind me so I paid the £150 so that I wouldn't have to deal with these people any more.

 

 

However I have since received another letter from DWF,

quoting a different reference number, s

aying that I owe them £1000.

 

This £1000 is supposedly the value of cash stolen according to their letter.

 

Obviously I cannot pay this,

I only paid the £150 as I just wanted the issue to go away.

 

I have the first letter from them with clearly states that the value of cash stolen is £0,

but due to the excessive amount they are now asking for I am worried.

 

Any advice you could offer would be greatly appreciated.

Link to post
Share on other sites

I am fairly sure someone will be along shortly who will tell you either to ignore or to write a straightforward denial letter and then ignore.

 

I have to ask, does £1000 bear any relationship at all to the amount you might have saved with your voucher?

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

Hello there.

 

I expect the forum guys will be along later with advice for you. I certainly wouldn't be paying any more to these people. They seem to be doing what other firms in this area do, in getting money out of you and then demanding more. Not much of this money will go to Saiinsbury's, as I understand it.

 

If the police aren't involved, I don't think you have a problem despite what DWF might claim. [but don't try anything like this in future.] The guys may suggest that you send the standard one line letter denying liability, but I'll let them tell you.

 

Don't worry. :)

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

The voucher was for £2.50

 

which I reused instead of putting it into the machine.

 

I don't know how much I saved in total but it would be nowhere near £1000.

 

I also find it strange that if they thought I did owe £1000 in stolen cash

 

then why didn't then put that on the initial letter?

 

It feel like since I have paid they are just trying to get as much as they can out of me.

Link to post
Share on other sites

The voucher was for £2.50 which I reused instead of putting it into the machine. I don't know how much I saved in total but it would be nowhere near £1000. I also find it strange that if they thought I did owe £1000 in stolen cash then why didn't then put that on the initial letter? It feel like since I have paid they are just trying to get as much as they can out of me.

 

Sadly, it does sound that way, yes. The guys should be along later, we'll sort you out. :)

 

HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Regarding the 150 you paid? Get your bank to do a chargeback. You paid a speculative invoice that has no legal standing at all.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Seems as though having paid up once they are looking at you as a cash cow.

 

Should not have paid them a penny

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

I paid the £150 because I did fraudulently obtain discount from Sainsburys.

 

I admitted that at the time and

 

I felt that by paying I would be able to draw a line under this and move on.

 

I had read up about DWF and Sainsburys on here before I paid

 

but like I have said I just wanted to sort it out and put it behind me.

 

In hindsight I would have not paid if I knew they were going to come back saying I owe them more money.

 

It's the amount of money they are asking for that worries me.

 

The first letter I have from them clearly refers to the incident on the day it happened and states that the value of cash stolen is £0,

 

the most recent letter I have received refers to the same incident by date and now states that the value of goods stolen is £1000.

 

It seems as if they have just plucked that figure from nowhere.

 

The fact that I have the first letter saying the value of cash stolen is £0 gives me confidence but I am still unsure as to where

 

I would stand legally if they did try to pursue me for the £1000 they now think I owe.

 

Thanks for your help so far.

Link to post
Share on other sites

you are being taken for a ride because you fell for the speculative invoice that

you THOUGHT you rightly 'owed' ... 'someone'... £150 for the time the process took to process you.

 

you don't OWE anyone ANYTHING

 

the ONLY people that can FINE YOU are the COURTS or the POLICE>

 

 

I strongly suggest you go get you money back by CHARGEBACK on your card.

 

all you have done if FUND the harassment of other people like yourself.

 

sainsburys DO NOT SEE ANY OF THE MONEY YOU PAID DWF.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 4 weeks later...

Just an update as to where I am with this.

 

I have received 2 letters since Christmas, the first being a reminder that I haven't paid the £1000 and that I needed to pay within 7 days. And another letter yesterday saying that I have 7 days to pay or DWF will "consider commencing court proceedings to recover the sum outstanding"

 

Do you think I should keep ignoring these letters or should I send them a letter denying responsibility?

 

Thanks for your advice.

Link to post
Share on other sites

Your call - personally (since this is one step removed from a shoplifting case where goods are recovered intact), I would send a letter stating clearly that the matter was concluded in accordance with their initial demand and that you you vigorously deny any further indebtedness to either DWF or their client.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

Thanks for your reply. I will try and send them a letter saying that today.

 

Do you think that if this continues they will try and take me to court? I obviously have no intention of paying they money they now claim I owe, I just want to try and get an idea of what I will have to deal with.

 

Thanks

Link to post
Share on other sites

They wont take you to court. They cant. It would be laughed out. Notice how they say "consider". They cant consider anythign as it isnt up to them. What has happened is you paid them the money originally because you didnt know any better, they have you marked as gullible, so they are trying to get more from you. It's borderline criminal, btu since it never gets reported and people pay them, nothing ever happens to them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Yeah this is what I have been telling myself, it's just that as it's now such a vast amount of money I am slightly worried. There is no way I could afford to pay that even if I wanted to.

 

With regards to the letter should I address that to the person who has been sending these letters to me? Or just to DWF as a whole?

Link to post
Share on other sites

Its a vast amount of money that has no basis in reality. Ignore it or follow the info posted by sidewinder. Address it to DWF or "whom it may concern".

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Just think about it. They could only sue for actual loss (ignoring for a moment that you have already paid what they stated you 'owed' as a result of your actions, so settled in that respect), so a £2.50 voucher? £1000?

 

I make that 400 uses of the voucher and I seriously doubt that you could have used it anywhere near that many times.

 

As above - it would fail miserably if it went near a court, and that is why you should not worry, it won't go that far!

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

  • 1 month later...

Not really. As they have no authority to decide on admission of guilt or anything similar. ALl that happens is that DWF mark the person as gullible, they demand more money and lie to try and get the money from them. It's no different to any phone call conman or similar.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Yet again you misunderstand, imp. Although iit's a good way of boosting ones post count I guess!

 

I didn't say that it was an admission, merely that it would allow them to convince themselves that it was- so justifying themselves!

Link to post
Share on other sites

less of the personal attacks please. I know what you meant but i was answering you in a general term. remember we have a Lot of people that view this site that dont register and are looking for info. it is best to be factual and straight to the point when giving advice. Especially in regards to DWF/RLP and other companies like them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

:hand:

 

Enough, the both of you.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...