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    • Not sure if this is of help but in terms of the cost of carrying out works there are pricing books which have published rates for carrying out jobs, Spon's Architects' and Builders' Price Book being the most common and recognised.  As these contain consensus rates, they can determine the fair cost for rectification works
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    • Hi all, Evri have lost a £60 parcel I sent on ebay with a label purchased direct from Packlink (through ebay) without any "insurance". I'm acting as a consumer (non-business) seller but am also legally qualified, albeit currently not practising, and without any significant professional experience of disputes or consumer litigation. I'm therefore on the level of a reasonably-well-informed non-specialist. I see this extremely helpful forum is all about holding Evri to account so I thought I'd post here. I intend to issue a small claims court claim against them in due course. My initial query is do Evri have a working email address so I can serve the letter before action on them (as well as by post)? My other initial thoughts: - When one purchases a shipping label direct from ebay,  you currently see Packlink's terms and conditions but NOT Evri's terms and conditions. Packlink's terms do make reference to the existence of other terms and that you accept those terms, but they are not disclosed. I imagine that Evri will struggle to enforce it's limitation of liability given that these weren't disclosed prior to purchase. When purchasing the label there is a comparison table saying for Evri "Compensation: Up to £25" but without explanation (even in the small print) of what this means. - Packlink's terms also suggest that you are entering into a contract with Evri directly. If accepted, this potentially avoids the need to establish standing under the Contracts (Third Party Rights) Act before suing Evri. - It also seems to me that a negligence claim against Evri may have some merit, and doesn't require establishing any contractual nexus. - Although Packlink's terms say ebay isn't a party to the contract, I'm considering whether they can be brought into the claim somehow.  Finally I appreciate this isn't a particularly cost effective use of my time, however, this is personal and I want to hold Evri to account. I'll keep this updated as I progress! Thanks
    • At a guess, your wife is the registered keeper? That's why she's getting all the mail. The only way to have taken her out of the loop would have been to out you as the driver on their stupid paperwork at the beginning of all this. Unfortunately, that would also have thrown away some legal protection under POFA, so it's fortunate you didn't. You haven't uploaded any of the paperwork they've been sending, but they've probably been "adding" unlawful amounts to the invoice. Does it by any chance now stand at £170? Also, have you been sent a "letter of claim" yet? This is something you really cannot ignore! If you're serious about fighting this, you really NEED to start engaging with the thread properly. Also, importantly, the forum is primarily self help... read other threads here to educate yourself on the way these things pan out. We will offer all the help / advice needed, but it tends to be very time consuming, constantly re-explaining things. We're all volunteers and only have so much time to devote.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UKPC ticket issued in my residents car park, now with debt recovery LTD

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Hi everyone, been looking over various posts on this forum and think it's probably easier to ask advice than on my specific problem


I was issued a Parking Ticket at my (previous) residence in Manchester, it was a private residents car park which was policed by UKPC. I had a Parking permit for the Car Park and displayed it every time i used it. On the day i was ticketed the permit had fell onto the floor so was not visible


When i looked at the ticket the attendant had filled out the form but had marked the registration of my car incorrectly, marked as an '08' rather than an '09' model. I ignored it (smart move?) as considered the ticket to be invalidated so didn't think anything would come of it


i have since sold the car and moved to london so no longer live at those premises


having received some mail from a previous address (where my car was registered with the DVLA) I have since seen numerous notices from this company and then further letters sent from Debt Recovery Plus LTD with intended court action etc


It seems they took photographs so have got the Registration number of the photographs and pursued me anyway


Just wondering what to do. had a look for the ticket but can't find a copy anyway. surely they should have a copy of the ticket which would be invalid, and therefore so would the fine?


I have not appealed but obviously it seems the 'process' is way past appeals now anyway


they don't have my current residence or contact details


i have not made any contact whatsoever


what would everyone recommend?


I have read a few forum threads from last year advising just to ignore these letters and they will go away but has the law changed now?


Should i contact and plead ignorance saying 'i never received the PCN, i had a permit so consider the issue of a ticket a bit strange and could they provide proof in form of a copy of the ticket issued at the time?'


or should i just ignore?


any help greatly appreciated, thanks

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Any letter from Debt Recovery Plus is a hollow threat, they have no rights of enforcement whatsoever so can safely be ignored. Dont bother writing to them as it will be the waste of a stamp.

If you feel as though you want to write to someone you can tell UKPC that you had a permit to park in your own space (I presume allocated), they have no authority to trespass on your property (placing ticket on vehicle) and that their continued harassment of you will result in you making a civil claim against them for this and they should desist immediately.

It is a moot point whether you want them to have your new address but if they decide to chance their luck and go for a civil claim via the county court it would be better to know this directly rather than having the possibility that you lose by default because the paperwork wasnt forwarded. personally I would write the letter and give them your address to avoid any complications. especially as you have indicated that they may get a claim form you if they dont give up.

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thanks very much for your response


i don't really want to give them my new address to be honest but i take you points on board


i still have access to the old property as my friend still lives there (he owns the house)


so will be able to keep an eye on mail when it arrives


IF there was a civil claim do you think it would sway in my favour


main points really are obviously the ticket was filled out incorrectly, i already was allocated and used a permit to park in the space, the car park was controlled/manned my UKPC but i also know that sineage wasn't adequate (is it 3 car's length away there needs to be a sign?)


thanks of your help

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Hi and welcome to CAG


Ericsbrother is right. DRP are the pet debt collectors for some of the parking industry. They have zero power to do anything to you. All they can say to UKPC is, "No sucker here." Any threat of Legal action is just that, a threat as they cannot sue you. Only the landowner (OR UKPC if they have a contracted agreement to do so) can sue. Make no mistake UKPC plant enough PCNs which peeps foolishly pay up not to bother that much with taking people to court.


Are they prepared to throw good money after this. I doubt it.

If you are asked to deal with any matter via private message, PLEASE report it.

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