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    • Hello I've got a parking ticket, see here... https://ibb.co/DfHqg9F https://ibb.co/QvqH52m https://ibb.co/pbPPdDg https://ibb.co/X2F1X25 I've been parking at a particular corner in a small Tesco car park for years. Recently they put two electric charging plugs, one where that spot is and one at the bay next door, so I stopped using them out of courtesy in case they need to be used (I use that Tesco every day and drive past every day but have yet to see anyone use them). Recently I went back to Tesco when it was reasonably dark. All the bays were full, including the three blue badge bays. I have one but none of the cars parked in the bays did, I noticed as I walked past them (nobody ever gets pulled for that because Tesco have never policed this small car park before). Since there was two free electric bay spaces, and since I wasn't going to be long (just one product), I parked into my former 'regular' spot. There was a notice on the wall but if I'm honest I didn't read it because (a) I'm thick, and (b) I honestly thought it was just telling people how to use the device (like I said, I'm thick) rather than this being a parking fine. I went back during daylight and the sign is very obvious (as you can see from the picture), although not so obvious at night, although probably still obvious enough for you to tell me "tough luck, pal". Now they want £100 or £60 if I pay quickly. Am I doomed?
    • Hi All   After a bit of advice to see where I stand. Bought a car in Sept 2022 on pcp. Been told it had a big inspection and was good to go. Had many issues with it throughout the year including trims coming off the car and sunroof not closing.   While getting the sunroof repaired at month 12, in Sept 2023, the bodyshop guy said your cars been in a bad accident. Garage said it hasn't but offered to take the car back at half of what I paid for it as long as I buy a replacement from them before inspecting it (probably damage control) (car was £78k, said they'd offer £40k "trade in value" as if doing me a favour).   Ended up getting a forensic inspection done for £2400 in Dec 2023, confirmed car was in a bad smash (write off level but unrecorded on hpi) and potentially unsafe to drive - front end is slightly bent towards 1 side, what looks like a hairline crack on the chasis, overspray, bonner with patches of filler all over it, damaged rubbers etc   Raised complaint to finance company and few weeks ago to FOS... just wondering what people's experiences have been like going through the FOS, main thing that concerns me is that it was 12-13 months after I bought the car that I realised what caused these issues and raised the issue to the garage/ finance co but the damage/ misaligned panels are actually visible in the advert photos which I saved thankfully.    Dealership has had my car for 4 weeks to let a few bodyshops look at it (without giving me a courtesy car!!!) Not giving me any updates either because I went to the FOS about it and didnt want to speak to them over the phone anymore as opposed to emails. Note: hanging trim was reported within 3 months but due to part delays it didn't come until like July 2023, within 2 months the piece came off again, claimed under repairers warranty for another replacement 6 weeks ago and within 2 weeks this time the trim is coming off AGAIN (assuming it won't stay on due to the car being actually bent out of shape slightly)   Any idea if I have a good case or if there's anything else I can do?   Thanks
    • After the dealer failed to refund the money I checked the sort code and account number to reveal which bank received the money. It turned out to be HSBC BUSINESS DIRECT ONLINE. I called them and they confirmed the account name wasn’t Langley Cars though obviously didn’t tell me the correct account name. My bank contacted HSBC after I reported this to be fraud and they did in fact do a charge back but reversed the decision when the dealer sent a copy of the receipt he gave me for the deposit where it said it was non-refundable. I said that doesn’t mean anything when the car should never have been put on the forecourt when it was a death trap, and not fit for purpose.   The MOT revealed only a few of the faults which he agreed to correct in a week as I needed the car to travel out of London for work. He didn’t meet that deadline either because there were other more serious problems as identified by my independent car check. The same mechanic informed the dealer of these faults. The car wasn’t fixed by the agreed date due to the extensive repairs needed. So he was in breach of our contract on many levels.    I requested the bank find out the correct name of the account and they said the only information they had was like you said was the account number and sort code. I challenged the bank stating that whenever I create a new payee if the name doesn’t match the registered account name, it declines the creation of the proposed payee. So what happened in this instance?    I checked company’s house using the address from where the dealership is located and there was neither the two names, one was aa advertised in AUTOTRADER and the other on the courtyards entrance. I thought as I had made payment to the dealers ‘Trading as’ name that it would more than likely be enforceable than any other. Indeed the Bailiff was the one to call me and say that a variation of the warrant of control needed to be done before he could go and enforce the order. I cross-checked the address on Companies House website and got 3 different business names. Only one appears to be car related.  I am unsure as to what I can do within the variation of the warrant which the bailiff felt was appropriate. I will speak to him again Monday. 
    • Their PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4. iit was not posted until 13 days after the event for one thing meaning it would be deemed to arrive on the 15th day instead of the 14th day. Now though we cannot expect that your PCN also missed the deadline there were still two other things wrong with the wording of the PCN that if your PCN has the same wording as your friends means that your PCN would not be compliant either. Their PCN does not specify the period of parking as required n the Act. It does show the ANPR arrival and departure dates but as those times include driving from the entrance to finding a parking place then later driving from the parking place to the exit cannot be described as a parking period. I suspect that the " Important Note" on your form will also not comply though I cannot be sure until we see your actual PCN.The reason I can't confirm that is because they sent out the PCN too late they have said that they are pursuing your friend on the assumption that they were the driver as well as the keeper-something that Courts do not accept. But it does look as if your PCN is not compliant which means that the keeper cannot be held liable to pay the charge. Only the driver can be made to pay it. If you have not appealed and revealed who was driving, there is no way that  Excel know who was driving.  So just to be sure please send them an SAR . On another topic do you have any proof that you did not stay there for so long just to really spoil Excel's day.
    • As your first PCN was a Notice to Driver which would have been followed by a Notice to keeper over a month later [even though it may only state Parking Charge notice] it is even more necessary to send PE an SAR. If either document fails to comply with the Protection of Freedoms Act  2012 Schedule 4 then both you and your father are in the clear. So you do not need to worry about is any paperwork from unregulated debt collectors and fifth rate solicitors. The only thing to look out for is a Letter of Claim and all you have to do is respond with a snotty letter back to them .  
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bought a used car and 1 day later develops a fault with radiator


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I would be grateful for any advice on this,

 

I bought a used car from a garage and

 

 

the next morning I went to use it and

 

 

the engine management warning said there was an issue with the coolant system.

 

 

I called the garage where I purchased it from and

explained that the car was loosing all the water through the bottom of the car.

 

 

They went straight on the defensive saying the car would have to be recovered at my cost

and I would be better off taking it to a local garage to diagnose the problem.

 

 

They stated that the car had a new MOT on day of purchase

so anything that had gone wrong with it was not their problem.

 

 

I'll cut a long story short

 

 

a mechanic diagnosed the problem as a blown radiator

but it took hours of work as the front end of the car had to come off,

so I told him to repair it as I would of had to pay for the work already done as it took hours.

 

 

I have since sent a letter to the garage I bought it from who said he did not authorise the work and is therefore not paying.

 

 

What are my rights in regards to this as the repair cost £700 to put right.

I would really appreciate any advice you can give

Thank you

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If the used vehicle is faulty,

you may have a short time after buying it to reject it for a full refund.

 

 

You are entitled to expect that the vehicle is of satisfactory quality,

fit for purpose, and as described.

 

 

When you buy a used vehicle from a trader you are making a legally binding contract.

 

 

You have legal rights against the trader under the Sale of Goods Act 1979.

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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If thats the sort of response you got from the garage that sold it, i would get it in for another M.O.T.

 

I wouldn,t trust an M.O.T that was carried out by the garage owners mate. Would be interesting to see what they had to say if it came back as a fail.

 

Hhmmm maybe worth checking out, not sure where I stand with regards to getting money off them for the repair though

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A radiator can burst at any time. The garage couldn't of foreseen it. If they didn't authorise the repair then you have to pay it. You had to give them the chance to mitigate repair costs, ie do the work themselves. They suggested local diagnosis not repair.

 

I almost agree with this.

 

SOGA says that the seller should have the opportunity to inspect or rectify the car. Defects occurring within the first 6 months are assumed to be present at the point of sale and it is for the seller to prove otherwise. By getting the car fixed yourself has prejudiced a potential claim to recover the entire cost of the repair.

 

However, due to the minimal time scale involved, I think you could still have a case (if necessary) to apply to the small claims court.

 

You should contact the seller and ask him if he is prepared to contribute anything to the cost of the repair. You may have to follow up your question in writing. Let us know what response you get before agreeing to anything.

 

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Not sure how the mechanic came to £700 for the repair. It's a 2 hour job and a rad is only £70.

I work on Audi's every day as my job and that's over double what it should have cost.



Indeed!
The mechanic who changed your radiator ripped you off in great style.
I changed the radiator on my mate A6 following instructions from the internet and it took me 2 hours and I'm not a professional mechanic, just like to get my hands dirty.
Sorry, but he's done a proper number on you.
No wonder why the garage who sold you the car doesn't want to pay for this repair.
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I think the most you can hope for is to bill him for the true trade cost of the radiator itself and a reasonable amount of labour.

 

 

Ask around other garages in your area and at local radiator repair shops for how much they would charge.

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I am within my rights to ask the garage to pay for the repair?

 

Unfortunately you will not be able to prove that they stated to take it to a local garage so unfortunately they probably will not be obliged to pay. I would get a thoroughly check done on the car to ensure that there are no other pending problems.

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