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Sarahms83

Will I be able to get a chargeback?

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Hi, I bank with Halifax and upon looking through my Internet banking statements this morning I noticed a charge for £32.00 from the website aliexpress. The site is Chinese and I have never made a purchase from here or signed up.

I am unable to get in contact with anyone from this aliexpress, will my bank be able to help?

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Hello and Welcome,

 

Yes contact your bank, the bank is obliged by law to refund you immediately unless they can prove that the transaction was authorised by you or that you were at fault.


 
 

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is this a direct debit?

 

 

if it is get all the payment back under the dd guarantee

 

 

if its an old card payment

use the CPA rules.

 

 

find out first

 

 

and comeback if needs be.

 

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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