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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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devicebuyer/cash4phones has my phone heard nothing so far - help


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I am extremely worried as I posted my Samsung galaxy note 2 to device buyer last Monday as I was quoted 200.00

 

 

the address on my letter is Poole and

 

 

I have tried to email and

 

 

ring the number on the letter but

 

 

I can't get hold of anybody

 

 

I have a post office Recipet to say I posted it and just top part of letter as the bottom piece had to go in the sent envelope with the mobile phone

 

I don't know what to do or who to ask for help or any number to ring

 

 

the address on top of letter is 13 free land road Poole

 

 

I can't remember the address on the free envelope but my post office Recipet says it was sent to postcode N11 2uT

 

Please can someone help me

 

Lisa

Edited by Lisa broom
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I'm very sorry to say that your phone may be permanently lost.

 

Please contact Trading Standards in Haringey

020 8489 0000

 

And also contact the police as a matter of urgency.

Listen to radio 4 MoneyBox this Saturday as there may be a piece about this company

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Hi

I'm afraid I have to agree with Bankfodder.

 

What I would suggest you do is register with Companies House Webcheck Service and monitor this company.

 

http://wck2.companieshouse.gov.uk//compdetails

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Definitely report to your local citizens advice, who should also notify Haringey and your own local trading standards for you. At the end of the day it is only the volume of complaints that will make a difference. If they get 3 complaints it will be put on the list to look at. If they get 50, 100, 500, who knows....maybe something will be done.

 

You can also report to Actionfraud - they will notify the police, but probably only in an electronic way. Again its the numbers that will trigger action.

 

Whilst it may appear heartless (bear in mind I've lost out too) if you get ripped off and don't make a fuss, you are the reason these people get away with it. If there had been 100 reports in week one, then it might have got to week 3 or 4 before they were closed down. We are probably at week 52 by now. Please everyone, if you haven't reported it then do so now and help stop this getting any worse.

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I filed a claim using MCOL as per the advice on this website mid November, they have not responded at all and I have now requested judgement. No doubt this will be a waste of a further £25 as I gather even if I was successful in my claim there are no powers to ensure payment is made.It does not matter how many consumers complain, as long as the law of the land lets such people get away with action like this there will always be someone making a quick easy buck and someone else on the losing end.The owner(s) in my mind have stolen my phone from me as well as many others and for this alone they should be made to face trial and go to prison. Until such laws change and punish people properly for their crimes people will continue to think they can get away with it.No doubt these people will be up and trading under a different name or different [problem] in a matter of weeks !

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They offered £40.80 for my Blackberry phone at the beginning of October but as yet I have not received one penny. I sent them a letter by recorded delivery a couple of weeks ago but still have not heard anything. It seem that they have also deleted my account with them too. I have made a copy of my account details with them though, and still have the e-mails from them when they made the offer. I'm not sure where to go from here, am I best contacting the local citizen's advice bureau..?

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Ian, it is unclear if your message relates to devicebuyer or cash4phones. It would be helpful if you post more details on this forum, but you should start your own post. You may also receive a separate email which you should consider

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Ian, it is unclear if your message relates to devicebuyer or cash4phones. It would be helpful if you post more details on this forum, but you should start your own post. You may also receive a separate email which you should consider

 

Yes, sorry, I sent my phone to Cash4phones, after a few days they lowered the original quote saying that there was additional wear and tear, the re-quote was only £10 less so I accepted. I have made numerous attempt trying to contact them, and did receive an e-mail towards the end or October saying the payment will be made shortly... I'm still waiting.

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Just been alerted by companies house that they have changed their name.

 

YEMONIA LIMITED

SUITE 21 5 SPRING STREET

PADDINGTON

LONDON

UNITED KINGDOM

W2 3AQ

Company No. 06300042

 

Why they did this, I have no idea-yet

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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