MacKenzie HAll still contacting me

[saraperks]

Hi this is probably very minor in comparison to many folks problems,

 

 

here's my issue.

 

 

Had a new mobile and number last Dec apparently it was previously owned by someone with debt who was being hunted by debt collection companies.

 

 

Three of the companies accepted the fact from me that I am not the person they seek,

 

 

MacKenzie Hall however don't.

 

 

Despite sending me an email in June assuring me my details would be removed they are back at it this week.

 

 

I have written another waspy email which I will send to MacKenzie Hall although only have two email addresses and would love to get the directors emails,

 

 

however I may post hard copies as well for max impact.

 

 

Does anyone else have this problem.

 

 

I'm getting fed up paying to retrieve their voice mails as well as the slightly niggling feeling if they can mess this up

what impact can they have on my digital finances?

 

 

All too big Bro for me.

 

 

From what I read on the net they are bullies riding close to the letter of the law,

 

 

I guess they figure vulnerable people don't have cash to fight back?

 

 

Just because you have debt doesn't mean you lose your human rights!

Edited November 24, 2013 by saraperks
typing

[renegadeimp]

Full complaint to the compliance manager and inform their local trading standards office. Theyve been reprimanded for this sort of tjing a good few timed.

[Coughdrop]

How often are the phone calls? In a recentish case someone was awarded £5000 compensation because of this.

[mikeymack2002]

This was an unusual case that you quoted, just sent the harassment letter from the Cag library the green button at top left of page, if it persists a complaint to OFT will be in order.

 

 

MM

[Coughdrop]

This was an unusual case that you quoted, just sent the harassment letter from the Cag library the green button at top left of page, if it persists a complaint to OFT will be in order.

MM

 

Not particularly unusual, but the first of its kind if that's what you mean. It has opened the door for people to take harassment seriously and log / record all calls.

 

The case was Roberts vs Bank of Scotland and calss had been at a not unusual rate of about 3 a day for a period of 6 months:

 

http://www.bailii.org/ew/cases/EWCA/Civ/2013/882.html

Edited November 28, 2013 by Coughdrop
Add case details

[mikeymack2002]

Unusual in the horrible amount of calls we advise everyone to collate a call log for this reason, now that the OP can make an informed decision on the matter, You do not have to accept anything communication by telephone, until you get that letter of they will continue.

 

 

Op the cost of a stamp is cheaper than voice box recall, so get one off and make sure they understand that all comms are to be IN WRITING ONLY

 

 

MM

[BRIGADIER2JCS]

Have you checked credit files to see if MH have any entry regarding the alleged debt? If not do so asap.

 

The way to deal with this is A formal Complaint to the Data Controller at MH, which should in include an unequivocal disclaimer regarding liability for this alleged debt.

 

MH have been well known for this kind of intransigence in the past.

 

Address a complaint to

 

Owen James

CEO Portfolio Recovery Associates

at MHs Head office in Kilmarnock

 

This is MHs Parent Company.

Edited November 29, 2013 by BRIGADIER2JCS