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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help With Yes Car Credit/DAF , reclaiming Complicated one?


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Hi there,

 

I have joined this forum to ask for any help and/or advice on re-claiming from Yes Car Credit

but it is a bit of a complicated one....I think.

 

I bought a car on finance from Yes Car Credit back in 2003.

It was a joint agreement with an ex boyfriend (no longer in contact and do not wish to be at all!)

 

The car was later stolen,

burned out I think and recovered by police

(so there must be something on file)

I was in between addresses then and kind of left it there.

 

A few years later-think it was 2007,

I had a debt collectors letter saying they had been trying to find me

and now that they had I owed them money for the car.

 

 

I rang, panicked asking what I should do.

They said they would write off so much of the debt (don't know why)

and that I owed them £3,000 which I paid

(Well, my grandma paid for me as I didn't have any money to do so myself)

 

then when all the PPI scandal came about I wondered if I had anything to claim back from YCC

I followed some instructions from a forum similar to this and sent off for the paperwork.

 

Sure enough I received a CD with the original credit agreement on there.

It shows (in section 3.0 - Additional Optional Non Cancellable Insurances)

 

10.£ Payment Protection Insurance Cash Premium

11.£ 550.00 Mechanical Breakdown Insurance Cash Premium

12.£ 350.00 GAP Insurance Cash Premium

13.£ 900.00 = Total Insurance Premium Cash Price (10+11+12)

14.£ 300.00 Less: Down Payment provided by Customer

15.£ 600.00 Shortfall Required by way of Credit

16.£ 251.04 Add: Interest

17.£ 851.04 Balance Payable (15+16)

18.£ 1151.04 Total Amount Payable (14+17):

19. 20.0 % APR

20. 48 Number of monthly Insurance Instalments

21.£ 17.73 Amount of each Insurance Instalment

(17+20): the first payable one month after the date of this agreement.

 

Apparently I should not have paid anything to the debt collectors as I had GAP Insurance

which would have covered the car value when it was stolen?

Also as there is a space next to PPI I'm not sure if I had PPI or not,

Is Mechanical breakdown insurance re-claimable?

 

I just don't know what to do next in order to find out if I am owed anything at all?

 

If anyone can advise me I would really appreciate it.

I am on the verge of calling a PPI claims company but I've seen the rates are 25% plus VAT!

 

Thanks in advance for any help you may be able to give me.

 

Kind regards,

 

MsQ xx

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25%+vat and the rest!! 20% income tax too now..

 

 

do it yourself dead easy.

 

 

yes you got spoofed by the DCA

that paid their xmas party I bet

yes the gap was there to cover that

and anyhow as it was stolen, your insurance co should have dealt with it at no cost to you either.

 

 

never mind you got had.

 

 

you ca 'lump'

all those insurances etc together and call them PPI.

 

 

and put in a reclaim to yes car

they do cough quite nicely

and rightly so.

if you could scan that agreement up

it would make things easier to understand.

 

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc

but leave all monetary figures and dates.

.

************************* ************************* *******

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

************************* ************************* ***********

.

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or http://www.freepdfconvert.com/

or

use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice DD-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

...

YOU DONT have to put a link to the attachment in the msg box..jut upload it ..job done

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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unzipped and shrunk the files

 

 

so you paid £17.73PCM for all the unwanted stuff

 

 

ANd the agreement is void

they took your deposit off the insurances

that's not allowed.

 

 

dx

 

 

 

 

back later hopefully

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Hi sorry I haven't been on here for a while.

 

Just reading the thread back and wish to pick up where I left off. Okay so looks like I have a case against YCC but what do I do about it? I have no idea how to put this into writing, work out how much I am owed or where I should even start.

 

Can you tell me what to do next? Do you have any idea what I could type up and sent to them?

 

Thanks so much for all your help with this.

 

Kindest regards

 

xxxxx

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link 1 below

 

get you spreadsheet done first

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Be prepared for a fight though. They won't give up easily as my thread proves. If you're going to start this you will need to stick at it and be prepared to overcome any obstacles that they will put in your way, and believe me they will try everything.

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Oh dear,

 

Maybe I should use an claims firm after all, but who would help with this kind of case? I have looked for the questionnaire but can't seem to find the link?

 

Thanks again guys

 

xxx

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Oh dear,

 

Maybe I should use an claims firm after all, but who would help with this kind of case? I have looked for the questionnaire but can't seem to find the link?

 

Thanks again guys

 

xxx

A Claims company won't touch this one I'm afraid. It's too old and not easy enough for them.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 4 months later...

yes quite a few

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

Evening Everyone,

 

 

I am a Newbie registered, but have been lurking and looking at posts for a year or so now and some of you guys really know your stuff and thank you so much for sharing it You have showed me so much.

 

 

I am also a victim of YCC not once but twice ( I know I know I can hear you all now saying stupid Woman i'm not proud of it I can tell you), I currently have in my possession roughly 15 pages of notes from one loan that I took from them, (I even know how much commission they got for selling the PPI) trouble is I have contacted them with the standard PPI Form plus the agreement and a letter from Aviva stating that YCC was responsible for the sale of PPI (im not entirely sure if Aviva have anything to do with this as the FOS told me they was most likely the insures, but wait for it you are gonna love this one! Ready?

 

 

 

 

Dear XXXXXXXX

 

 

Agreement Number: unknown

 

 

We refer to your questionnaire received XXXXXX

 

 

We do not appear to have received any previous correspondence in reference to your complaint. We are also unable to locate any letters which we have sent to you.

 

 

Unfortunatly we are unable to locate an agreement for you from the information you have provided. In order to help us identify you please provide us with a valid agreement number vehicle registration number and /or any previous names and addresses.

 

 

If you are in receipt of correspondence from direct auto financial services, we would ask that you forward copies onto us so that we can investigate this matter further.

 

 

Yours Sincerely

 

 

I think this could be the new standard letter that will be doing the rounds as I have received this twice with the other claim, how shocking I provide them with their agreement there employees name and the agreement with the reg of the vehicle on it and my address and they cant find me.

 

 

Please please could someone advise how I should play this, i'm quite happy to go to court if needs must. I feel so passionate about it!

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  • 3 months later...

Spoke to FSCS and they said that they can only deal with claims against Yes Car Credit that were financed after 2005 and that no other claims company would be able to do it as they would only come to them anyway. Mine started in 2003 so I'm buggered :(

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I suggest you read ukdarrens thread.........

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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