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    • It's a big shame that you didn't wait for us to give you the advice that you asked for yesterday. We responded within two hours and if you had checked back you would have found the proper way to deal with it and also to get your money back. You would have in any case have purchased a new laptop straightaway that you would have obtained your money back as well. By taking this action without make any conditional or proviso to the manager you may have compromised your chances. You may still be able to deal with it by sending them a letter if you want. You will have to act quickly as you have already put things in motion. It's up to you but if you want to deal with this then you better start reacting quickly and waiting for the advice that we give instead of rushing off on your own  
    • No I paid for it in full.   So, in short.    The laptop was bought new 2 months ago to take my Biomed year end exam, on 26th July.   It was also bought to have word for my dissertation.     The month to repair is the issue - I need a working laptop now for revision and exam in 12 days.    I did not think for one moment that it would expire at 2 months old - a terrible situation for a new one. I've been there this morning - they have taken the non working one to send off for 'repair'.  I've informed them that if it doesn't work or goes wrong again I want a full refund.  My only option today given the exam date was to buy another, I do not have the time to sit and wait sadly for a repair taking a month.  That was the issue - I did ask if they would honour £299 as paid before - they wouldn't.    I have paid £359 less 10%  - £323.10 that is all the Manager would do. Absolutely in future - will shop elsewhere.      
    • Briefly: Bought kitchen (£20000) July 2023 Promised 1 week fitting - took 5 Only drinking water was from outside tap, couldn't cook All sorts of problems deliveries, wrong parts, quality of doors, drawers not working, worktops de-laminating, none yet resolved Crux of the matter Wickes want to replace all the marble worktops - sounds reasonable That means no kitchen again for how long? They want us to accept a type of marble we didn't want in the first place and still don't want now, and they are not saying that they will make good any damage that may be done in the process We don't want this work done, we want them to leave the kitchen as it is and give us some compensation My wife and I are both in our 70's, I am disabled and we are both on heart medication, we don't want the stress and disruption again The ombudsman says we must allow Wickes to try again Advice please, is there any point in going to the small claims court?  Thanks  
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice needed on PCN Contravention 25


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Hello all,

 

Great forum!

 

I was parked in a loading bay on Atlantic Road (see jpegs attached) this afternoon (Sunday 17th Nov 2013 at around 15.30). I had parked there to go and collect a pre paid item from WH Smith on Brixton road, the item is an e-reader which i ordered on line for delivery to my local store, for which I have the digital receipt. When I returned to my vehicle 3-5 min later a CEO was placing a ticket on my car, when I explained to him that i was collecting an item from WH smith he said that I should appeal to council as he was unable to remove the ticket as they would think I had bribed him. The loading bay in question is a general one i.e. not designated for goods vehicles only.

 

I am about to appeal the PCN online with the below note, but wanted to get your advice before I hit send. I haven't mentioned that I was collecting an e-reader as I am concered that the fact that it isn't exactly bulky will go against me.

 

Many thanks,

 

Ed

 

 

 

"Dear Sir/Madam

I was briefly parked in a "loading only" loading bay on Atlantic Road on Sunday 17th November 2013 whilst I went to collect a pre paid item from WH Smith, Brixton Road. When I returned to my vehicle 3-5 min later Civil Enforcement Officer LH1453 was placing the ticket in question on my vehicle. I was not over the allotted 30min waiting time allowed, and was a quick as I possibly could be but was at the mercy of the member of staff who had to go to the back office to try and find my item. The member of staff I was served by was named xxxxxx the store number is 02072745813.

I look forward to hearing from you.

Yours sincerely,"

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Unlikely. Also the CEO might well have recorded what he saw you carrying.

 

The only advice I can give is not to say you were "parked" there, but say you "stopped" there. The first thing they will think otherwise is that you "parked in a loading bay" which is not allowed.

 

I also wouldn't mention that you weren't over the 30 minutes - it is irrelevant, and they know it anyway.

 

If it were me, I would imply that I was collecting a package and did not know how large or bulky it was going to be.

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  • 3 weeks later...

I have just received the attached letter from Lambeth Parking Services.

 

The fact that they are stating that I was shopping, when at know point have I mentioned that I was (see above), makes me think that they haven't even read my statement of events.

 

What do you think? Is the game up? Or is it worth taking it further along the appeal process?

 

Cheers

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