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    • Hi everyone, I am new to this forum. I am HOPING you can give me some advice that can help me. I am 68 years old and I currently own a leasehold property for which I have to pay (extortionate) monthly fees for Ground rent and Maintenance to a management company. During 2020, I managed to pay only for 6 months and then ended up in financial difficulty due to Covid. I was barely able to make ends meet. I stopped paying the maintenance fees around June 2020. My plan was to pay them a lump sum at the end of the year, when things go back to normal and my financial situation improved. Government advised things would go back to normal but unfortunately this didn't happen and I ended up in a lot of debt. I even had to sell my car to pay back money I had borrowed from family members. I live alone and this whole pandemic situation has really affected me mentally. To make matters worse, because I wasn't able to pay the lump sum as I originally had planned, the management company consulted a solicitor (Realty Law) to help them recover this outstanding debt. The initial debt was £596.00 + £36.15 for interest (no idea where this interest came from). The solicitors have now added on legal fees of £721.50 increasing the total debt to £1353.65. I contacted them via email and offered to pay £50 a month for the time being until I can improve my financial situation, at which point I would pay them more. Their response was the following: 'Our client has advised that they cannot honour a payment plan for that duration and therefore we have been instructed to continue our recovery process and request judgment if payment has not been made by 2pm on 29th October 2021. As such, we request that you please make full payment of £1353.65 as per the attached arrears schedule by 2pm on 29th October 2021. If payment or correspondence has not been received by then, then we shall be continuing with further recovery action and issuing a county court judgement (CCJ) which will incur additional fees. You are entitled to seek your own legal advice.'   The whole idea of court proceedings and CCJs and ADDITIONAL FEES has really elevated my anxiety levels to the point I am struggling to get to sleep at night. I borrowed money from family members and used some money that I had saved to pay off the initial £596.00, but its not possible for me to come up with the £700+ for the solicitor fees by 29th October. How is it even acceptable to charge someone £700+ in legal fees for a few letters?    Can someone please give me some advise on what on earth to do or who on earth I can speak to. I am desperate here.  Any advice would be greatly appreciated. Thank you in advance  
    • Please also take photos of the sign at the entrance as well as any signs inside the car park especially any that are different. Please take them from a distance where we can read them and if there is a payment machine, the sign on the machine or very close to it that explains their T&Cs for the machine.
    • Thanks for getting the signage posted up so quickly. The sign on entry should explain their T&Cs. As they don't it means that  what they have given you is  an offer to treat, not a contract. For there to be a contract they would have had to put their offer at the entrance.  You cannot put a notice saying that their T&Cs are inside the car park and expect motorists to be subject to those T&Cs when they are unaware what the terms are.. They have to be able to read them and understand them before they can accept them. My feeling is that the sign that includes the charge of £100 is too small to be acceptable On top of that the sign at the entrance is for Parking Control Solutions while the signs inside are from HX Management-a completely different animal. To strengthen your case for not paying them is the fact that their PCN is not compliant.  Under the Protection of Freedoms Act 2012 there are certain wordings in  the NTK  that by Law must comply with the Act. They don't  have to quote that part of the Act in their PCN but the relevant wording has to be included. PoFA Schedule 4 paragraph 9 [2]   the notice must  [f]   warn the keeper that if, after the period of 28 days beginning with the day after that on which the notice is given— (i)the amount of the unpaid parking charges specified under paragraph (d) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;   Your  NTK does not include  [if all the applicable conditions  under the Schedule have been met ]thus rendering the NTK non compliant.  
    • I agree its about time but why has it taken for the National Crime Agency to flag this up for then to take action and not Ofcom.   Yet again a Government Agency that is meant to deal with this hasn't Ofcom but flagged by another Agency NCA.   If the telephone companies have this facility in place already to do this then why hasn't Ofcom been pushing them to stop all these scam calls and giving them massive fines for not doing so.    
    • Hi   Send this to them:   Dear Sir/Madam   Formal Complaint   Reference:            (insert their complaint reference number here)   Thank you for your response letter dated XX/XX/2021 which I received by email on XX/XX/2021 that contained your Original Email sent that showed due to your Maladministration that you had sent the Original Email containing my Personal Data to an incorrect email address due to spelling errors in the email address.   a)      Due to this Maladministration of this email being sent to the incorrect email address this email contained my Personal Data which is a Data Protection Breach therefore I require clarification from yourselves that this Breach has been reported to your Data Protection Officer and what action is being taken to ensure that my Personal Data contained in that Original Email has not been read by the recipient that you sent that email to with the incorrect email address.   As the email was sent by yourselves to my correct email address containing the original email showing the incorrect email address was due to spelling errors (maladministration) your IT Department will be able to obtain those emails sent.   If I do not get a satisfactory response that this has been dealt with by your Data Protection Officer, I will report this Data Breach to the Information Commissioners Office (ICO) https://ico.org.uk/make-a-complaint/   b)      Due to this Maladministration I failed to receive your Stage 1 complaint response within the allocated time limit for a Stage 1 response therefore this complaint should be dealt with as a Stage 2 Complaint and if you refuse to treat this as a Stage 2 Complaint, I require Full Clarification for your refusal.   I was placed in this Tenancy via the Rough Sleepers Initiative and I find your response about damaged/destroyed items that you would not be able to look into this as this happened 2 years ago but all tenants regardless of private or social housing are responsible for arranging their own contents insurance totally unacceptable as again, I was never notified nor informed of this requirement on taking up this tenancy.   I require clarification from yourself that when a New Tenant takes up a Tenancy Agreement with yourselves why are the not informed of this requirement of Contents Insurance which you should be duty bound to inform all tenants on taking up a tenancy agreement if such a requirement and it should also be noted within that tenants Housing File which you have full access to as dealing with complaint so I require clarification as well if this is noted in my Housing File.   You state multiple properties throughout the area were affected by sewage flood on the same day and the issue will have stemmed from the mains which is not your responsibility.   a)      You have failed to take into that the above statement from yourself blaming the Mains is without any actual evidence from yourselves to back up this claim therefore I require clarification as to what actual evidence you have and to be provided with copies.   b)      You also failed to take into account that in my initial complaint letter that on 12th July 2021 basement flats 1 & 2 were flooded by sewage exacerbated by blockage in the property’s drainage. The blockage has been confirmed by two contractors after the flooding including CCR who were subcontracted by Pyramid Plus that it was the properties drainage that was blocked. Also, while I was decanted from this property, I was contacted by CCR who confirmed that the drain was blocked but they could not access manhole as it was inaccessible as it is located in a utility cupboard underneath carpet, floorboards so how could this be the Main and not your responsibility when it is within the properties boundaries.   Your response about how complaints have been made by residents in relation to this issue is that your system does not allow you to find that information is completely unacceptable as your Housing Association should be able to produce these as part of ongoing repairs and maintenance/procurement processes to present these to your Board for there yearly Budget meeting if not why not.   Then you state you are under no obligation to share that information; therefore, your organisation is not being Open and Accountable to your Service Users and under which Article of the General Data Protection Act (GDPR) are you using for this refusal.   You have also failed to mention that I can make that above request under the Freedom of Information Act (FOI) and what is your process for such a request again not being Open and Accountable.   I await your response.
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Benefit sanction figures expose Tory lies


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Why go through all of that? The DWP/Jobcentre directive might appear stupid and illogical but those are the rules - do what they tell you when they tell you!

Why argue with them - you won't win - you will only, as you say, put yourself in a position of having a 'doubt' raised.

 

If I was in your husband's shoes and I was told to apply for a job as an electrician and didn't know a red wire from a black one, I would still apply just to keep everybody happy. Only then would I raise the matter with the jobcentre and ask why I was being told to apply when I clearly didn't have any experience or qualifications for that particular job.

If you behave yourself and do as you are told they can't create a doubt.

 

Did you even read before commenting. No you didn't. She explained why her husband didn't apply for the job, because he would like a job and would prefer not to ruin his credibility with a potential future employer. Which would be a good thing in your world view? Right?

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I'm a little worried that with that attitude, you seem to be finding reasons and excuses instead of ways to find a job.

 

A very old friend of mine who used to be a stevedore at the old London Docks. He was never guaranteed any work but turned up every morning on the off chance he was one of those picked for a days work. Living as he did in the East End of London, he used to walk miles every morning asking everybody and anybody if they could give him a days/nights work if he wasn't picked that morning. Invariably someone somewhere would give him some work to carry him through to the following day.

 

Times have changed, get real your statements only encourage a black economy and exploitation of a desperate part of the population. Is that your answer cash in hand jobs, pay no tax how does that help the country?

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Imagine this... you're sick. You've been awaiting an operation. Your doctor has told you that you must not work as you will cause more damage. You get sanctioned.... what do you live on?

 

I'm lucky that I can work. That's not to my credit it's pure luck. I have several long term health conditions and have struggled on numerous occasions. It could happen again. But then I could be in an accident tomorrow and never able to work again. Who knows. Don't take your immense good fortune for granted silverlight.

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Did you even read before commenting. No you didn't. She explained why her husband didn't apply for the job, because he would like a job and would prefer not to ruin his credibility with a potential future employer. Which would be a good thing in your world view? Right?

 

Of course. But given that the Jobcentre have issued a directive that her husband must apply for the job in question they have the choice of either ignoring that demand and possibly having to face a sanction or apply with or without the 'Sub Contractors Certificate'.

 

Their choice, not mine and not yours.

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Times have changed, get real your statements only encourage a black economy

and exploitation of a desperate part of the population. Is that your answer

cash in hand jobs, pay no tax how does that help the country?

 

I was trying to explain the mind-set involved. Given that there are few jobs available, the ones that are there will go to those that go the extra mile looking for them. I never mentioned anything about working in the 'black economy' which is illegal.

Or maybe you are of the opinion that it is only right that people should be allowed to choose who they work for and where. That was OK 10/15 years ago, but today it is a different ball game - such as it was in the 50's and 60's.

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I'm just about tolerating your behaviour, but I will not accept this sort of personal insult directed towards another member. Cut it out.

 

I'm sorry if you are offended with what I posted and that you are just about tolerating my opinions. The post in question was not intended as a personal insult to anyone, more so an opinion of what I see every day. I can't understand why it is acceptable for society to find excuses and reasons not to do something when it is just as easy to do it. I read somewhere recently that you cannot be made to look for a job that is more than 90 mins travel away. Is that by car or public transport? It may well be the case that there is a job 2 hours away by public transport or 55mins by car - but from what I read, many would argue that they cannot be mandated to apply for that job. I just don't understand the world today - maybe I am an old has been and still live in the past.

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Imagine this... you're sick. You've been awaiting an operation. Your doctor has told you that you must not work as you will cause more damage. You get sanctioned.... what do you live on?

 

I'm lucky that I can work. That's not to my credit it's pure luck. I have several long term health conditions and have struggled on numerous occasions. It could happen again. But then I could be in an accident tomorrow and never able to work again. Who knows. Don't take your immense good fortune for granted silverlight.

 

I don't, I respect hard graft and a more than willing employee. I further respect an employee that gets up hours before others and travels a great distance just to be there on time. I also respect and admire those employees that against all adversity health wise, still manage to put in the hours at work.

 

If you think that the DWP made a mistake and placed you in the wrong group, there is no point moaning about it, the answer is clear - an appeal should have been lodged the day the decision notice was received.

 

Given what you have said you would have good grounds for being put in the Support Group on the basis that finding you fit for work or being placed in the Work Group would be injurious to your health.

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I was trying to explain the mind-set involved. Given that there are few jobs available, the ones that are there will go to those that go the extra mile looking for them. I never mentioned anything about working in the 'black economy' which is illegal.

Or maybe you are of the opinion that it is only right that people should be allowed to choose who they work for and where. That was OK 10/15 years ago, but today it is a different ball game - such as it was in the 50's and 60's.

 

 

The only problem with your example is that the DWP/JPC would not except you walking the streets looking for work they would demand proof and probably sanction you for not doing it their way

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I'm sorry if you are offended with what I posted and that you are just about tolerating my opinions. The post in question was not intended as a personal insult to anyone, more so an opinion of what I see every day. I can't understand why it is acceptable for society to find excuses and reasons not to do something when it is just as easy to do it. I read somewhere recently that you cannot be made to look for a job that is more than 90 mins travel away. Is that by car or public transport? It may well be the case that there is a job 2 hours away by public transport or 55mins by car - but from what I read, many would argue that they cannot be mandated to apply for that job. I just don't understand the world today - maybe I am an old has been and still live in the past.

 

If you didn't intend a personal insult, well, fair enough, but be more careful.

 

As to what I'm tolerating - I'll make the point again, as I often do, that we permit a small amount of political discussion as long as it is not disruptive and remains civil. Merely refraining from the use of four letter words, incidentally, is insufficient to qualify as "civil". You do not get to march in here and treat the members like a sullen posse of juvenile delinquents. If you wish to complain about present government policy or believe that the JSA/ESA rules are too lax, take it to the Bear Garden. And yes, I know the OP was also overtly political, that's the only reason I've let things go this far.

 

The factual answer to your question is that the travel time is 90 minutes "by your usual method of transport" - car if you have one, public transport otherwise. A person who has no car cannot be mandated to apply for a job that is 2 hours away by public transport.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Oh my god I do not know where to start

In the 50's we had pretty much full employment so it was easy to walk out of one job and into another

 

If someone is placed in the Wrag and appeal they are still in Wrag and the appeal can take a year or more, if appeals were quick and fair then we could all have a different argument.

 

Silverlight, I notice that since been shown to be wrong on the winter fuel payment thread you have moved to this one.

IMHO the benefits cap and the way the government is running it is wrong, lies dam lies and statistics.

Oh course my belief is that if you disagree with something you try to change it even if it's just by way of voting

 

If I had my way there would be social housing available for everyone who needed it and everyone able would be in work. The money generated would not be going to shareholders but back into the country

Any opinion I give is from personal experience .

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Oh my god I do not know where to start

In the 50's we had pretty much full employment so it was easy to walk out of one job and into another

 

If someone is placed in the Wrag and appeal they are still in Wrag and the appeal can take a year or more, if appeals were quick and fair then we could all have a different argument.

 

Silverlight, I notice that since been shown to be wrong on the winter fuel payment thread you have moved to this one.

IMHO the benefits cap and the way the government is running it is wrong, lies dam lies and statistics.

Oh course my belief is that if you disagree with something you try to change it even if it's just by way of voting

 

If I had my way there would be social housing available for everyone who needed it and everyone able would be in work. The money generated would not be going to shareholders but back into the country

 

Communism is the word!! Hey but look what happened in Russia and is happening now in China. The first is one of the biggest capitalistic countries in the world and the other is getting there!! All for one and one for all they shout!

 

By the way I am very rarely wrong, others may have a different opinion to mine!

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Of course. But given that the Jobcentre have issued a directive that her husband must apply for the job in question they have the choice of either ignoring that demand and possibly having to face a sanction or apply with or without the 'Sub Contractors Certificate'.

 

Their choice, not mine and not yours.

 

who said he needed a Sub Contractors Certificate I said he needs a safety passport ticket safety being the name of the game in the construction industry if you want to live to a ripe old age

 

pervious employers or company's that know him by reputation wont touch him without this ticket as I said prospective employers would think he was an idiot or his C.V. was a lie if he applied for a job without this ticket

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who said he needed a Sub Contractors Certificate I said he needs a safety passport ticket safety being the name of the game in the construction industry if you want to live to a ripe old age

 

pervious employers or company's that know him by reputation wont touch him without this ticket as I said prospective employers would think he was an idiot or his C.V. was a lie if he applied for a job without this ticket

 

At the end of the day he will have to apply for the job or be sanctioned with or without the certificate.

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At the end of the day he will have to apply for the job or be sanctioned with or without the certificate.

 

Only if he's given a Jobseeker's Direction in writing. And those can be challenged as unreasonable, although yeah, good luck with that.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Screw it. Enough of this.

 

If you want to help people, help them. If you want to scold or lecture them, do it elsewhere. I suggest Yahoo Answers.

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PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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