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Claire78 v HSBC Round 2! ** WON **


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Here we go again.

 

I won against HSBC a couple of weeks ago and asked DG Solicitors to refund addidtional charges totalling £223.75 at the same time.

 

They chose to ingore my request, which would have saved them time and money. LBA sent today.

 

I could do with another couple of hundred quid before Xmas.....

PLEASE READ THE FAQ's

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i signed for my settlement before realising they have slapped another £125 charge on my for next moneth. im having no luck contacting them by fone so will end up sending another prelim at the end of the week so know how u feel!

 

would be fab to have it all for xmas :)

Kaz :)

 

 

HSBC

claiming £2749 (£3400 with court cost & 8%)

mcol acknowledge 25/09/06

DG requested breakdown 5/10/06

Breakdown sent to DG 12/10/06

 

Yes Car Credit/Direct Auto Finance

CCA request sent 18/10/06

 

Whilst my aim is to be helpful, its reasonable to assume I am not a professional and am (dare I say) not always right. Seek professional help if in doubt

:-D

 

:lol: If i have intentionally or accidently said something of relevance or use to you, please click the scales:lol:

 

"A bank is a place where they lend you an umbrella in fair weather and ask for it back when it begins to rain". - Robert Frost

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Have you been in contact with HSBC to ask them to remove?

 

They put another charge on my account for £25 a couple of days after I won my case, so I got in touch with them by secure message and just stated that as I had won this case against them, I would undoubtedly win the next, and would be easier for them (and cheaper!) to remove this charge - it miraculously disappeared!!!

Dani

 

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Have been offered £165.00 by HSBC (out of £223.75) apparently they do not consider that the £58.75 card recovery fee is a ‘charge’ which they should refund. Does that mean that they think that they SHOULD refund the others??????

They didn’t need to send the bloke out anyway, had they bothered to check their systems or phone records they would have realized that the card was swallowed by a machine in Mallorca, and I called and told them about it.

PLEASE READ THE FAQ's

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  • 2 weeks later...

Have had a letter offering £165.00 out of the £223.75.

 

The remaining £58.75 was for a 'card recovery fee'.

 

A gentleman (ahem) turned up at my house and politely requested that i hand over any cards/chequebooks so that he could destroy them for the bank. I told him (truthfully) that I had called the bank over a month ago to complain that my debit card had been swallowed by a machine in Majorca, so I no longer had one. I had not had a chequebook on the account for over a year.

 

Basically, can I still demand the charge back, even though they obviously incurred some cost employing an outside company?

PLEASE READ THE FAQ's

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  • 2 weeks later...
  • 1 month later...

Just read your thread with great interest! Ive just won my first case and am debating on the 2nd but think I will go for it now Ive read yours! They enetered a defence and sent out a settlement letter the same day with me so you may even be much closer!

[CENTER][SIGPIC][/SIGPIC][/CENTER] [CENTER]My claim against HSBC for £4,957!! :rolleyes: [/CENTER] [CENTER]6th November - letter sent requesting refund[/CENTER] [CENTER]20th November - MCOL filed[/CENTER] [CENTER]23rd November - MCOL acknowledged[/CENTER] [CENTER]24th November - Breakdown faxed to Debs at DG![/CENTER] [CENTER]20th November - defence entered[/CENTER] [CENTER][SIZE=5][COLOR=red][B][I]FULL OFFER RECEIVED TODAY!! 21/12/06[/I][/B][/COLOR][/SIZE] :D[/CENTER]

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  • 4 weeks later...

OK, they have offered £165.00, plus £30.00 court fee.They have said that the £58.75 card recovery fee is not a penalty charge and supplied me with documentation which supports this.

 

Accepting £195.00 YAY

PLEASE READ THE FAQ's

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CONGRATULATIONS Claire

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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