Jump to content

Not fit for purpose!

Please note that this topic has not had any new posts for the last 2674 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I'm hoping this is the right place for my post.


On Oct 27th I applied for a laptop on finance, this was accepted and I received it on 29th Oct.

I brought a specific laptop for gaming purposes. Everything was fine, however on the 4th Nov I had 6 different Blue screens with error messages. I then uninstalled games I had placed on the laptop and re set to factory settings., the error continued. I then called Scan Computers on the 6th Nov and they collected the laptop on the 7th. This was the 7th working day it was collected.


I have spoken to Scan computers today, who have said that they have tested and no fault found. I explained it was when I had games installed mainly (Battlefield 4 which plays fine on a PC and another laptop in the house) Scan computers are now installing Battlefield 3 to test.


I have explained I will not be using the laptop for Battlefield 3, but wasn't listened too. As I have the laptop on finance and it was returned on the 7th working day, am I able to either cancel the agreement under not fit for purpose or choose another laptop?


I have called TS however I have not yet had a response. I could only see online with returning goods if faulty, however this is a disagreement with Scan Computers, as I bought the laptop for gaming, could this be classed as not fit for purpose?


Thanks in advanced.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...