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    • nope  and  neither dx
    • Ok Thank you DX will do just that . will keep you up dated.
    • dispute it with whichever cra provider is now showing it. simply state the a/c is from 2015 and was defaulted (date) and should not have re appeared. probably getting ready to sell it on. dx
    • Hi Caught Shoplifting at John Lewis - Retail loss Prevention/Other shoplifting allegations. - Consumer Action Group Thanks a lot for commenting this experience of yours. I do understand this might be something that you are not willing to talk about anymore but the same exact scenario happened with me today at John Lewis. They took my name/ address/ a picture of me holding a signed banned letter. the only questions I've got are... will I be contacted by the police will this be recorded as police caution or criminal record?  I would really really appreciate if you could let me know how it went.  I am so so so ashamed of myself and am really making changes in my life I feel like I've lost myself for a period of my life but anyways it would be really great to hear back. Thanks 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi

 

I'm not sure if I've posted in the correct place so please feel free to move.

 

In 2008 we had a damp proofing done to our home but the last 12-18 months its gradually coming back. The plaster has fallen off in the bay window and of the walls are wet/soaking.

 

The thing is we live on a street of 12 houses and almost all of them are having the same problem. Our neighbours have there home done twice and its back and the homes 2 doors either side of us both have returning dame. One home has had the course done 3 times and its still back.

 

We now feel there is a more underlying problem. One neighbour has had the council out to inspect and he seems to think that maybe when a old school opposite us was demolished over 20 years maybe the pipes weren't capped correctly and over the years it has seeped into the homes.

 

So what do we do now? There is no point in me decorating as the paint just peels off and there is no point having the course repeated as it will just come back.

 

Who is actually responsible for the repair work?

 

Many Thanks

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Did new DPC come with 10yr Warranty?

Was it injected DPC?

What is condition of pointing and bricks above DPC?

Is it old (1920s) property of single brick/stone construction or 'modern' ext cavity walls? ( cement/debris bridging the cavity?)

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Hi

 

I have a 25yr guarantee and the dpc was injected. The house is old pre 1920's but the pointing is fine. We did have the cavity wall insulation done 2 years ago. We just think its strange all the houses are suffering the same problem. One neighbour pulled up the floorboards and noticed the soil underneath his house was wet.

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broken drain?

You can use a material called 'Vandex ' and render that on the inside which will prevent the subsequent plaster from failing.; however that wont cure the underlying rising damp from the wet ground.

Get the dpc guarantee people to check and get yours/neighbours drains checked out

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