Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Mechanic fitted my timing belt incorrectly


Please note that this topic has not had any new posts for the last 2479 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Please can anyone advice me as I am in a right mess.

 

A month ago I bought myself a Golf 1.6 16v on a 2001 plate, the car was sound but due to my job working for Domino's as a delivery driver I decided to have a new cambelt kit fitted by a mobile mechanic. Two weeks later when on my way home from a hospital appointment 10 miles from home, a bolt in the engine sheared off wrecking all 16 valves, I called out the mechanic who stratched his head and help to push the car onto a side street where is stayed for a week, every day he said he was going to recover, it finally came back to my drive on Tues its now Saturday. He's taken the engine out and taken it to his house, he's also now saying that it isnt his fault the timing belt had failed and "not to worry as it is under guarantee". A few days later he told me that the parts company (not the manufacturer) was going to supply all the parts to fix it? Within the conversation he mentioned the parts company name, so I called them. They knew of this incident but had not agreed anything as it will need a full investigation, which could take months however this mechanic had ordered parts (don't know what though) they arrived on Thursday and my car was promised back yesterday, then I got my ex-partner to call him today and he then said it will be done today.

 

I have lost £300 in wages and my little girls follow up appointment in Manchester is Monday, I am a single parent and running out of money fast as I can no longer work been without my car for 2 weeks now? And the mechanic isn't answering his phone now!

Link to post
Share on other sites

so maybe what your saying is the tensioner failed & damaged the engine, this will not be a quick fix as the suppliers will need to take the engine & inspect it to find who or what was at fault.

 

this will not be back on the road for quite some time

Link to post
Share on other sites

I don't know what to do, where do I go, what should I do, he wont answer texts or calls.....I have a feeling that he is at fault and hes trying to repair, but I don't want him to I've lost all confidence in him. How do I find out who is at fault?

Link to post
Share on other sites

This will be a very difficult one to prove and I fear bad news as well. What seems to have happened is that you have had a belt change and that two weeks later the tensioner bolt has sheared which has led to the belt falling off due to the obvious relaxation of the tensioner as a result of the bolt failure. Your problem will be proving that the tensioner bolt was over tightened leading to the shear or that he needed to change the bolt as it was a use only once bolt. This means that if the bolt is required to be changed as the tightening torque puts the bolt into yield then this should be changed as a matter of course and included in the kit. If it is not then it is not recommended that the bolt is used more than twice.

 

Frankly as the repair lasted two weeks it is unlikely to be down to poor workmanship as you cannot prove the history of the bolt and neither can he. Generally if a mechanic has got it wrong then the issue would be very apparent far quicker than two weeks with a failure of this nature.

Link to post
Share on other sites
  • 1 month later...

There is always the possibility that the mechanic didnt tighten up the bolt and it has worked loose and either fallen out or the tensioner has caused the bolt to snap as it has moved out of position. I cant see how the bolt will have just sheared without it snapping the belt as the belt is a lot weaker than a bolt and its the belt that carries all the load in the system. The bolt will hold the tensioner to the block but it will not be bearing any direct load from the tensioner itself.

Link to post
Share on other sites
  • 2 weeks later...

If it is like the Audi then the M8 tensioner bolt needs replacing everytime as it is not really up to being reused. Who knows what happened except that either the mechanic didn't do something right (most likely) or there was a faulty bolt (less likely).

 

Any news on progress indigo_lisa?

Link to post
Share on other sites
If it is like the Audi then the M8 tensioner bolt needs replacing everytime as it is not really up to being reused. Who knows what happened except that either the mechanic didn't do something right (most likely) or there was a faulty bolt (less likely).

 

Any news on progress indigo_lisa?

 

Ford diesels the same. Its a stretch bolt and has to be changed each time.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...