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    • Our price is the same all day, but varies day to day. Yes there's a risk of high prices but it has never gone above SVR any time since I signed up. Last 30 days average 17.67p/kWh, max 20.67 and lowest was 11.83.  It saved just under £300 during 2023.  
    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
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Mechanic fitted my timing belt incorrectly


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Please can anyone advice me as I am in a right mess.

 

A month ago I bought myself a Golf 1.6 16v on a 2001 plate, the car was sound but due to my job working for Domino's as a delivery driver I decided to have a new cambelt kit fitted by a mobile mechanic. Two weeks later when on my way home from a hospital appointment 10 miles from home, a bolt in the engine sheared off wrecking all 16 valves, I called out the mechanic who stratched his head and help to push the car onto a side street where is stayed for a week, every day he said he was going to recover, it finally came back to my drive on Tues its now Saturday. He's taken the engine out and taken it to his house, he's also now saying that it isnt his fault the timing belt had failed and "not to worry as it is under guarantee". A few days later he told me that the parts company (not the manufacturer) was going to supply all the parts to fix it? Within the conversation he mentioned the parts company name, so I called them. They knew of this incident but had not agreed anything as it will need a full investigation, which could take months however this mechanic had ordered parts (don't know what though) they arrived on Thursday and my car was promised back yesterday, then I got my ex-partner to call him today and he then said it will be done today.

 

I have lost £300 in wages and my little girls follow up appointment in Manchester is Monday, I am a single parent and running out of money fast as I can no longer work been without my car for 2 weeks now? And the mechanic isn't answering his phone now!

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I don't know what to do, where do I go, what should I do, he wont answer texts or calls.....I have a feeling that he is at fault and hes trying to repair, but I don't want him to I've lost all confidence in him. How do I find out who is at fault?

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This will be a very difficult one to prove and I fear bad news as well. What seems to have happened is that you have had a belt change and that two weeks later the tensioner bolt has sheared which has led to the belt falling off due to the obvious relaxation of the tensioner as a result of the bolt failure. Your problem will be proving that the tensioner bolt was over tightened leading to the shear or that he needed to change the bolt as it was a use only once bolt. This means that if the bolt is required to be changed as the tightening torque puts the bolt into yield then this should be changed as a matter of course and included in the kit. If it is not then it is not recommended that the bolt is used more than twice.

 

Frankly as the repair lasted two weeks it is unlikely to be down to poor workmanship as you cannot prove the history of the bolt and neither can he. Generally if a mechanic has got it wrong then the issue would be very apparent far quicker than two weeks with a failure of this nature.

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  • 1 month later...

There is always the possibility that the mechanic didnt tighten up the bolt and it has worked loose and either fallen out or the tensioner has caused the bolt to snap as it has moved out of position. I cant see how the bolt will have just sheared without it snapping the belt as the belt is a lot weaker than a bolt and its the belt that carries all the load in the system. The bolt will hold the tensioner to the block but it will not be bearing any direct load from the tensioner itself.

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  • 2 weeks later...

If it is like the Audi then the M8 tensioner bolt needs replacing everytime as it is not really up to being reused. Who knows what happened except that either the mechanic didn't do something right (most likely) or there was a faulty bolt (less likely).

 

Any news on progress indigo_lisa?

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If it is like the Audi then the M8 tensioner bolt needs replacing everytime as it is not really up to being reused. Who knows what happened except that either the mechanic didn't do something right (most likely) or there was a faulty bolt (less likely).

 

Any news on progress indigo_lisa?

 

Ford diesels the same. Its a stretch bolt and has to be changed each time.

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