Jump to content

  • Tweets

  • Posts

    • 1 Date of the infringement 14th May 2024 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 24th May 2024 3 Date received 27th May 2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? APCOA Parking (UK) Ltd 8. Where exactly [carpark name and town] Hove Railway Station For either option, does it say which appeals body they operate under. Unsure  Received this after payment failed to go through on the app. This has happened before and I don't really want to have to pay these parasites again. I have not appealed or had any contact since receiving this notice but the payment period runs out in a few days and wanted to know the best plan of action.  Many thanks! edited_Parking Ticket - Copy.pdf
    • One last query, the works have already been agreed to by ourselves as we have had no choice and should be completed today. So should this paragraph be requesting payment rather than asking from them to agree to commence works?    Also, we currently have a courtesy car provided by Mercedes which will be required back when we collect the car so I don’t think we’ll need to be requesting a courtesy car from Doves, unless they want the car back to review themselves? 
    • No HB, I dont think they are currently. Just different figureheads - and I'm not that sure about the second part. Half the Tory cabinet are hard right/poopulists and many of the Tory doners   Oh - and why are people talking about the 'extinction of the Tory party with 20% of the vote and 70-90 seats .. But the rise of the Reform party with a media driven 11% of the vote and - 4 seats being seen as an outside chance epic victory?   I'll bet if there were a kkk party in the UK it would do similarly to the reform core vote and split the hard right vote The Uk is very clanish - and consider themeselves tory or labour or whatever - although the extreme parties now do seem to be cracking that edifice somewhat - I hope
    • I'm not sure I follow, TJ. They're still with different parties, aren't they?
    • Well farage is just a Johnson number two isn't he .. (or johnson is a farage number two?) so you can understand their confusion   Has farage got a clacton home yet? Even an airBnB or a beach hut? No? No surprises there then eh?
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Scottish Power switched meter readings

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3738 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts

After being with Scottish Power for over 3 years without any problems,

I received a statement in September to inform me that,

despite having paid the same amount (£69-70) a month for quite some time,

my account was in debit by over £650 and that my direct debit would be £158 a month.

This was very clearly wrong so


I inspected the statement closely.

It was then that I found the meter readings they had estimated for that bill had been swapped,

leaving my night and day usage very different to those I was seeing on my meter.


I tried to call them but was unable to get through


I sent a detailed email, demonstrating the mistake and using their bill reading from the last statement

to show how much it should have been with the unit prices given.


I waited for several days to hear back but couldn't risk their new direct debit being set in motion

before the matter was resolved so called again.


The person I spoke to got rather upset by my tenacious attitude to my calculations being correct,

even going so far as to tell me that I couldn't use the readings given in the bills

Scottish Power had based all of their bills and charges on because they were only estimates.


I calmly pointed out that,

given the bill at an estimate and working out the extra amount up to the ACTUAL current readings would still be correct

(being a maths teacher comes in handy sometimes you know!)


I was told he would look into it and call me back the next day between 4 and 5pm.


At 5:15pm I called them up again and spoke to someone who finally acknowledged that the readings had been changed,

although he said it was quite some time back.


To establish which reading was which I had to go through some procedures to get several spaced readings. I

dutifully did this, calling back with my readings.


He told me that, as the evening one showed movement of both readings,

it wasn't good enough as it had to be only one.


I pointed out that the other readings had only one moving but he wouldn't accept it

and I had to go through the same procedure again with him phoning me.


Once this had clarified the meters were the way I had said,

an amended bill was sent through, illustrating the credit I expected to be in.


I did not receive any new letter regarding my monthly payment


I called them up and got verbal confirmation that my monthly DD would return to £69, which it did in October.

This, I thought, was the matter resolved, although I was so disappointed with the way I had been treated

and made to feel like I was at fault all the way through,

not to mention the complete lack of apology from them for the distress

and anxiety they had caused, that I looked into alternative suppliers.


Imagine my surprise then to find they had changed my DD again this month,

with no notice, and put it up to £93 (not a number quoted to me in any correspondence from them).


As we have been living quite close to the edge this last few months,

this could have taken quite a large impact on my financial situation,

causing bank charges and return of payments.


Would someone please give me some advice on what the best way to handle this is?


I have cancelled my direct debit with the bank but don't trust their customer service

to even listen before making judgement on whether I'm trouble.


Is there someone higher up who would take this matter more seriously?


If I hadn't been more than a little competent in understanding the maths behind how bills are put together

I would have been forced to concede the advisors were correct and paid up £650+ that I didn't owe.

I certainly wouldn't want this happening to anyone else if I can help it.



Link to post
Share on other sites

hi welcome along.


we did have a very good Scottish power rfep here that always got things sorted


however , they've not been around in a while


my only suggestion would be to write or

email the CEO directly.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 4 months later...

I have found exactly the same happened to me. All billing OK to the end of 2013 and then the next bill had swapped the day and night meter reading round - with the inevitable result that I am asked to pay more.

I have spoken to Scottish Power's so called Customer Service department 3 times and have sent 2 email complaints with details of the error and all the back-up using the bills that Scottish Power produce. Result - I am ignored and all promised response dates are missed.

My guess is that this is some problem in Scottish Powers billing system and that there are lots of people out there who are in for a nasty shock as Scottish Power increase their monthly DD amounts.

I am still in the process of chasing this with Scottish Power, and needless to say have lost most faith in them!!!

People who have Economy 7 should check their bills and the meter reading entry page as they may, like mine, be wrong.!!!!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?

  • Create New...