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    • and as expected   UK rejects mobility agreement with Europe to help young people travel and live abroad WWW.INDEPENDENT.CO.UK Labour also rejected the possibility of an EU-wide scheme for young people a Government spokesperson said there was no interest from the UK side, adding that “free movement (for UK plebs) within the EU was ended”.
    • Yep, I agree with what you are saying, I only mentioned the governing body code of practice as a nod to the fact that I wasn't dismissing the BPA or whoever out of hand, thought that would go in my favour before a judge. I wrote a long post about the BPA CoP earlier but then deleted it because I realised I wasn't talking about points of law but a set of guidelines drawn up by one bunch of charlatans for another bunch of charlatans. It is ludicrous that the 5 minute consideration period doesn't apply if the motorist parks, such nonsense. As for legislation, I was referring to the government legislation (if it is legislation?) document which has been withdrawn. Does that stand until it has been reintroduced? In the explanatory document it is quite clear. Otherwise, how does one hold them to the consideration and grace periods? Or is that at the discretion of the judge?
    • Thank you all   JK, I agree; if they were to accept my full claim today, then the interest would be around 8-9 pounds. If I were them, I would have offered to pay the interest and said no to the 12 pounds for the letters. These have not been mentioned, which is my mistake.   As you pointed out, if the judge were to award at 4% and I did not get the letters, I would get less.   Bank, thank you. I do hear what you are saying. If I am to continue with this, then I will need to pay an additional trial fee of £59. If I win everything, then great, but if I win less the claim and court fee, then I lose out. I am not sure what the judge will think about the interest. I think we have to remember that I won the item and, therefore, did not pay a penny for it. Yes, I have had to purchase an additional one, but maybe the judge will hold this against me. I am content that this is a win. I have not signed any non-disclosure clauses, and they do not ask for this either in their offer. 
    • Are you saying that both businesses were closed? Yet you stayed there for over two hours. . If both were closed than to charge £100 is a penalty since Horizon had no legitimate interest in keeping spaces clear for the company. sake as there were no customers..
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cash4phones - starting legal proceedings...


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the barcode to contact them is on tracking orders when you log in, i also havn't been paid by cash 4 phones and i am starting legal proceedings, i think we stand a better chance with this company if we all work together, if you would like to join the other people i have found who also haven't been paid

I have also been misled by these people. I was offered £67 for my phone and then reduced to £27. I rejected their offer and although I didnt want to I decided to pay the fee to have my phone returned and then take it up through legal channels to get my cash back. My problem is this though. The security certificate for the site expired in April. Internet explorer and Opera will not let me pay for the phone. I have 7 days left until their deadline comes into effect and according to them I have accepted the offer and the phone is theirs. There is no answer from phone numbers or email sent to their email I cannot use the form to get an answer as this requires the barcode number from the slip that they tell you to send them and there is no copy of it on the letter.

 

This company needs to be dealt with as surely this is just downright wrong as they have not left any way to get your property back or will answer any questions.

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i also havn't been paid by cash 4 phones and i am starting legal proceedings, i think we stand a better chance with this company if we all work together

Hi Miller83

I am in exactly the same boat as you and would appreciate any help as you are going through the same they received my phone on 13th sept 2013, obviously i had 'moderate wear and tear' like everyone else it seems but i accepted the lower offer, and it was processed on 21st sept 2013 was told in the original email it would take 3-5 days but at busier times please allow 7-10 WORKING days which I waited the 10 WORKING days and contacted them, to which I had a reply saying I have to wait 14 working days. I waited the 14 Working days and emailed them again to which I got a reply saying they have had severe technical difficulties which have now been resolved in the accounts department and be assured my payment will be in my account 'shortly' this was on 10/10/13. I waited again and sent another inquiry asking where my payment was to which i got the same standard reply of technical problems this time with a telephone number that I was welcome to phone of 0845 460 1064 (mon to fri 9am - 6pm) this was received on 16/10/13. Yesterday (21/10/13)I firstly tried phoning to which I got no answer and after 10 mins I hung up and then again 20 mins today (22/10/13) still no answer. Yesterday I also sent another inquiry stating I did not want an email back saying my payment will be with me 'shortly' I wanted someone to phone me with regards to this, and they completely disregarded what I had said and i got the bog standard reply of basically my payment will be with me SHORTLY aaaagggghhhhh. at this point I googled it and came across the consumer website with a list as long as my arm of complaints about this company. So please any help you can give me will be much appreciated

 

regards

HotFudge0

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i also havn't been paid by cash 4 phones and i am starting legal proceedings, i think we stand a better chance with this company if we all work together, thanks carlie,

Hi people, I have a very similar problem with the same company. I have tried to resolve over the phone and via email so far to no real avail. I could do with some advice.

 

The long story cut short is that I sent the phone of to recycle, they changed the original offer from £137.00 down to £61.65 following their "testing" (my phone failed due to a pin code and moderate wear and tear) I argued my case over a large amount of mainly phone calls. They agreed to pay me the £137.00 but in two cheques of £61.65 and £75.35 which I accepted. I am yet to see this money around 3 weeks after they stated it would be paid.

 

I have informed them I would be talking them to a small claims court and that I have a legal background etc etc. However this appears to have done nothing. Any advice on where I can go next? Many thanks.

Edited by ims21
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own thread created.

 

dx

siteteam.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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have you got the number?? i cant find one online and they haven't contacted me through phone even though i have requested them too more than once

Good Luck, I had problems with this company however a swift phone call sorted them out.
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