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Aquability - they ignore reasonable requests


Roadwater
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I recently ordered a brochure via the Aquability's website contact form

- short of telephoning them there is no other way of contacting them.

 

A telephone number was a mandatory field on their web based contact form.

 

I asked them not to telephone me in their 'message' box.

 

The brochure arrived,

but 2 days later, someone from Aquability telephoned me.

 

I asked them why they had telephoned me, when I had asked them not to.

 

I was told they had no record of this request and that, if I had not wanted to to telephoned,

I should not have included my phone number on the 'contact' form.

 

I told the person that the tel. no. was a mandatory field, she told me it was not.

 

I've checked again, and tel no. is a mandatory field on their contact form.

 

If, like me, you do not want to be troubled with unsolicited calls, do not deal with Aquability

- they are a shower!

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make a complaint to the OFT about the website.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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