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gerson

CPP and CAP1

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Hi,

 

I sent a Claim to CAP1 regarding PPI and CPP. They have upheld the PPI but have totally ignored the CPP.

 

According to the Information available so far, I should have received a letter by now but this has not happened.

 

How best should Progress this...

 

CPP began in April 2003 (after cancelling PPI) until finally cancelled in March 2006

 

Thanks

 

G

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Update,

 

 

CAP1 have decided to refund the CPP payments made in full without any interest included - is this normal??

 

 

G

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Update:

 

Cheque received for the premiums paid ONLY - no interest given (not even 8%)

 

G

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As you approached Cap1 themselves and they are offering redress the it seems that the CPP scheme will not be applicable.

 

That being the case I would have thought that the similar rules to PPI redress should come into play so that any associated contractual interest should be paid together with 8% if the removal of the CPP puts the account into credit.

 

Have you done any calculations as to the amount you feel you ought to be getting back?


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