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    • Hi.   Could you let us have the information requested in the forum sticky please? This will help us to advise you. In the meantime don't worry too much about this.     HB  
    • So last August my girlfriend went to Legoland with the kids (4 & 8) and her mum and then went to Pizza Express in Windsor. They parked at Castle Car Park.    They paid to park and went to eat. They were then a few minutes late back. There was already an attendant issuing a ticket. The attendant then waited until my girlfriend was over ten minutes late to issue the ticket despite her being there well within any grace period.   My girlfriend appealed to Ultimate Customer Solutions end of August but did not receive a response (they later said they emailed a rejection which my girlfriend never received until it was resent). Then in August she received the first debt collection letter. Then my girlfriend was advised to respond to UCS requesting an Subject Access Request (SAR) which they have not ever acknowledged or responded to.    So then we thought they had gone away until we received a letter from CSB solicitors (same address as UCS) advising they would be beginning court proceedings against my girlfriend. I told my girlfriend to complain that they haven't responded to any of our requests so she called the number of UCS and was basically accused of being rude to the t*** at the end of the phone. She wasn't but he wasn't very helpful and said they had responded to the appeal and sent it again. This was on the 16th January 2020.    On the 29th Jan this was sent after another chase to the solicitors:   I have reported UK Parkings ltd to the ICO as they are in beach of GDPR having ignored my SAR request. Further to this I was not notified that my initial appeal had been rejected and therefore cannot further appeal in a standard way and therefore I am awaiting further advice for ways to appeal against this unfair PCN.   As it stands should you decide to further contact me in regards to this matter without good cause I shall be seeking legal advice as per my statutory rights.   My girlfriend then received another letter from UCS threatening debt collectors (I told her not to worry about this) and so she wrote to the solicitors asking for an update:   Email dated 21/02/2020 I am writing to you regarding my email sent on 29th January, below. I still have not received a response from you and I left a voicemail for a solicitor to call me from CSB Solicitors, which I have also not received. I would like to speak to a solicitor regarding this PCN.   The solicitor responded via email the following: Dear Madam,   Thank you for your email.   Following your email below, we reverted this matter back to our Client for their instructions. We will only be able to respond more fully once these are received.   At this stage we have no further instructions other than to send out a letter to you dated 16 January 2020.   We hope to be able to respond more fully once these are received.   Yours faithfully,   Solicitor   So UCS are not actually doing anything they should do but nobody we have complained to has actually come back to us so not sure where to take this because I don't have time for court and I would rather just have someone take the (insert appropriate word here) to task on these unbelievably poor practices!   Any advice on next steps?   Thanks    
    • Hi Sneezer and thanks for your Site Donation which is much needed and much appreciated.   The info from the "Solicitor" makes sense if you were complaining about how CRS came to have your contact details. However, this is not relevant to your case. You didn't cancel properly and carried on paying for a gym you didn't use.   For the future, see the Guide here about how to cancel a contract properly and avoid trouble - https://www.consumeractiongroup.co.uk/topic/383678-cancelling-your-gym-agreement-get-it-right/     Come back anytime to update us but don't worry about CRS or anyone else who makes demands. Let us know if you need more for advice and reassurance.    
    • They were communicating with lawyers associated to me too   They can’t serve a SD on your lawyers, only you.   As I said earlier - the lawyer stopped communicating  around the date on the SD they incorrectly served.  And the bank told me the receiver was now handling things and not to deal with them anymore.   The receiver never asked me where I was.  But he did email and I did reply or he did get auto reply.   Since I did have email communication with them - I don't think they could say they did everything possible to find me,  All they had to do was ask!  And then we could have discussed the situation.    It almost is the reverse - they did nothing to try find me.  And if a PI is employed to do surveillance then he must have realised only one person - the wrong one - lived at the  wrong address.   Does anyone have any info re post #26 and #28 above?   The property is being marketed for sale and the receiver is negotiating offers, so there was no reason for me to expect bank/ lawyers to be trying to locate me to serve any papers.      Surely any loss to them has to be proven upon an agreed sale.  It hasn't sold yet,   They may still get a high enough offer to prevent any large debt?  There could then be a different discussion re terms of repayment?   So I was not expecting anyone to be trying to find me!   But this is a bit of a digression from what  should I be doing NOW? Should I send them an SAR?  If they do intend to serve me correctly this would be useful, yes?   I am sure they have added all sorts of unnecessary costs to the debt that could be challenged?   Also there is a question over if they even had a valid notice of assignment?  They would have to produce that in the SAR wouldn't they?   This was a real query for me ages ago but it never got pursued legally.
    • Expect them to bring up every communication and claim that you’ve been dodging them / not providing them with an address to serve to.......
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kaimoo86

credit report check problems.

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They offered me a cash advance I made it very clear I don't need to the money it's purely for credit rebuild purposes.

 

Hopefully after year one of my credit rebuild I can chop up the vanquis card and apply for a different card, but it really won't make any difference what the interest rate is.

 

It feels brilliant I thought I'd never get another chance, I think my credit limit will be low as the only offered me a £100 cash advance. He said the card will be with me by next week so no idea why he'd think I'd want or need a cash advance before then.

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Well done it's good to see someone making a real effort to improve their situation.

 

Best wishes for the future.


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Well done it's good to see someone making a real effort to improve their situation.

 

Best wishes for the future.

 

Yes, good stuff, keep us updated with your progress.

The limit will more than likely be between £200 and £400, let us know when you do :)


 
 

Any advice I give is honest and in good faith.:)

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I know the lowest is £150, if my interest rate is so high I'm expecting the £150 but I'll let you know once I do.

 

I don't know why he couldn't just tell me my limit on the phone cos he probably had it set out in front of him

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I've had my two cards for almost 6 months now, both payed off, not used them this month, trying to see if they will up my limits's though I think I might have to wait a bit longer.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Have they increased your credit score? In October mines was 10 points shy of very good, I'm now on 751 due to three credit searches so it's now on fair.

 

Although the score doesnt really mean anything I'd like it to creep back up to good then very good, it was sitting on good due to no credit searches in over a year and zero debt but I wasn't on the electrol roll.

 

I don't plan on applying for anymore credit cards, vanquis and cash plus credit builder will do me for a year. My goal is to have perfect credit reports,my other halfs credit is ruined due to her ex so it's all on me

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Your going the right way about getting things sorted, my score on Experian is 811 (fair), it was 836 in early september then dropped to 775 for some reason.

I get 1/5 on Noodle but I'd trust that as far as I could throw it.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I tried to see noodle they couldn't let me see as they couldn't verify I am who I say I am, call credit took £12.99 off me for me to see my report but then they couldn't show me my report because they couldn't verify me so I paid £12.99 for nothing which is extremely annoying.

 

Equifax is very poor,all because I'm not on the electrol roll and I have no settled accounts so to rate me very poor for that is rediculous

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Score on Experian just went up to 846 (fair) because I have fewer recently opened credit accounts :)


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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How long I'd it take to drop off? My score went from 891 to 751 because I had three searches in one month, which is a bit harsh seeing as I was accepted for one of the searches.

 

I had 28 linked addresses, experian had me linked to someone else from the same town with the same name. Apparently according to experian I was living in stoke on trent even though I've never even been there, they fixed it and I'm not linked to three address.

 

I've had 23 searches in the last 12 months only three were for credit that was within the last month. I know once the recent searches drop off it'll put my rating up to very good, by the time they drop off I should have three months of repaid credit card bills on my file.

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The two cards I have are 5 months old, I think my score may go up as Barclaycard have been slow in updating my file, I'm due them nowt, yet states on my file £388 due.

I have 24 searches about half of them made by Experian.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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So it'll take about 5 months for the recent searches not to effect my file as badly

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I'm not sure how they work it, I do have one search from Santander my Bank who offered me a credit card with a £1,400.00 limit which I accepted, that was last month but it does not show on my file.

 

Regarding my Experian searches: unrecorded enquiries, identity verification checks and credit report applications are shown on your copy of your report but are not seen by lenders and are not taken into account when making credit decisions.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hello

 

Just to seek some final clarification,

 

 

I have barred debt with black horse and capital one.

 

 

I know the debt is no longer enforceable and has been wiped from my records

 

Does the debt stay on the Lloyds groups records and capital ones?

 

 

I just want to know if I should avoid these groups at all costs in case the computer will still say no,

I wouldnt blame them.

 

 

Or is it a case that they legally have to remove all trace of the debt.

 

It's just because Lloyds own so much and I don't want to be wasting my time,

for example my credit report was good with no debt

 

 

I applied for a Halifax current account I was refused instantly.

 

 

I've used their card cash basic card for over ten years,

I applied for a vanquis credit card and got it.

 

Just concerns me Halifax turned me down based on the statue barred debt I had with black horse,

either that or it was due to not being on the electrol roll

but I can't see it being because of that if I have a card cash account at my current address and have done for ten years

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For a new account that could have a credit facility (that is overdraft, so anything other than a Cardcash or Easycash account),

they will run an identity check search at the CRAs.

 

 

So it is your not being on the Electoral Roll at your current address that will have scuppered you.

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I've already sent off my application to register to vote so I'm hoping it'll show on my report next month.

 

For vanquis I did need to send them proof of id and address

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For a new account that could have a credit facility (that is overdraft, so anything other than a Cardcash or Easycash account), they will run an identity check search at the CRAs. So it is your not being on the Electoral Roll at your current address that will have scuppered you.

Actually I have realised later that I was wrong in what I typed.

 

 

For the non-credit facility accounts they will (or at least they used to) do the identity check search.

 

 

For an account with credit facilities (certainly for your first such account with them) they will do a full search.

 

 

Either way you will have failed because of the Electoral Roll issue.

 

 

I have no idea how closely entwined the Black Horse IT systems are with the rest of LBG,

but if the connection exists it is quite possible they will refuse to have any more dealings with you.

 

 

Just because the debt is statute barred doesn't mean the bank has to forget about it.

 

 

They can still politely ask you for it, you just as politely tell them to go away.

(Note the situation is different in Scotland where I believe the debt is legally extinguished after 5 years.)

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Thanks, well luckily LBG has sold off the tsb part but they still own most of the main stream banks .

 

I'll just avoid anyhting to do with LBG, doesn't leave me with many options living in a small village all the local banks belong to LBG

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Card arrived with a £250 limit, I called to activate it and wow they don't half try and sell you their payment protection plan which I declined but it might be worth getting just in case.

 

I was expecting a limit of £150 but according to the information I've been sent with the card it could be up to £3000 within a year

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Santander have just added the Credit Card to my file, score went up to 883 (Good) :)

 

3 Positve factors......

 

The usage of your available credit indicates a lower risk

The age of your accounts indicates lenders are likely to view you as lower risk

You have a significant number of successfully settled credit accounts

 

Taken some time but I'm happy with that.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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My experian was at 881 before with no credit at all now at 751 after those three searches.

 

So I'm expecting to to be at very good after Feb next year.

 

I'm just happy I'm back on the rite track, I know loads of people hate vanquis but I can't see it being a problem I'm grateful they've gave me a chance and I'll not be stupid enough to use it and not pay it off in full. Well not that stupid again lol

 

Ill update next Feb

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It seems strange you would have only Bank of Scotland, Halifax or Lloyds branches in your vicinity.

 

 

No Barclays, Co-op, HSBC, NatWest, Royal Bank of Scotland, Santander, Yorkshire (or others) branches within striking distance?

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I have a Halifax, rbs that are local. I live in the middle of nowhwere, theres around 1500 people in the town I live in.

 

Theres certainly no local banks other than those i have mentioned, braclays is a half hour drive away.

 

All the big banks are near the cities and I live about an hours drive away from both of the nearest cities, I'm in central Scotland

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Well RBS is not LBG (Royal Bank of Scotland, not Bank of Scotland).

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I had a loan with rbs which is statue barred forgot to mention that so that means no to rbs and natwest

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