Peujeot Just add fuel offer

[surrey_36]

morning to anyone that can help!

 

I have a bad credit rating and so my sister financed a new car for me back in October last year.

 

I went for the Peujeot 'just add fuel' offer and got the entry level 207, it included 3 years free car insurance and 3 years free tax.

Im in financial hardship and so for £200.00 a month this was perfect.

 

My sister did not visit the showroom at all i made all the enquiries myself and told her the details on email.

She told me to be sure of the free insurance deal as this is really what clinched it (my current car insurance costing me £70 a month).

 

I spoke to the salesman twice about the insurance and he was well aware that the finance was going in my sisters name ;

I asked him if i would qualify for the free insurance as Id had an accident 3 years prior which resultedd in a claim.

He said that this was not a problem proving i could provide proof of no claims bonus.

I had 5 years protected no claims and so this wasnt a problem.

 

Before I called up and paid the £500 deposit - I spoke to another sales rep and confirmed what i had been told about the insurance deal and they confirmed what the other guy had told me was correct. i paid the deposit. As it was a brand new car I asked if i could pick a registration and they told me it was too late for that once had already been picked which i was a bit annoyed about.

 

they provided me with the details to call up and arrange the insurance.

My sister contacted them and sorted the insurance out.

They told her that they wanted her no claims not mine

- she assumed it was a problem at the sales office and made a note to sort that problem out later.

 

Then she received a letter from the peujeot insurance company stating that unless my sister could provide her proof of NCB then the insurance policy would be cancelled.

I complained to the sales man who sold me the car (all be email) and he didnt really understand what the problem was and in the end just said

- 'yes your sister needs to provide no claims' this is NOT what he said when he sold me the car

- him and his colleague confirmed it was me that need to provide the ncb as i was the one who had the accident.

 

I have not had to take out seperate insurance policy for this car which is cost me £65 a mont

h - so rather then the deal costing me £200 a month iots now £265.

Completely not what i budgeted for.

 

I was driving round in old bangers with my newborn baby these old cars kept braking down and my sister kindly offered to help me finance a cheap new reliable car so the fact im now paying £265 is not what i budjeted for.

 

Is there anything i can do

- i have nothing in writing about this as i made the confirmations over the telephone, all I have is my emails to the sales rep arguing the fact that he had misinformed me.

Thank you for your help

[surrey_36]

Sorry forgot to mention that for my sister to provide her NCB means taking it off her current policy and therefore her own insurance premium then increasing.

[Bang!]

Its you sister's second car so just advise no NCB?

[sailor sam]

Well my first reaction is that you say you are in 'financial hardship' but you can afford £200 a month for a new car! Can't be that much hardship then!

 

In any event, i'm not sure what you have done is actually all legal and above board. I also think that the dealer wasn't fully aware how the deal was being made. As far as the insurance is concerned, this sounds like 'fronting' to me which is very dodgy at the best of times. Rather than you saying in the thread title you have been 'conned', you should seriously consider the fact that you may have inadvertently committed fraud. I cannot understand how your sister could arrange all this without being at the dealership to sign the finance agreement etc.

 

I think once the dealer starts going through all the paper work and terms and conditions (which clearly he didn't before hand), you may find it will open a can or worms for both them and you with the finance company. I hope I am proven wrong.

 

What you should of done is got your sister to do the deal in full and then allow you to use the car by adding you onto the insurance policy then sorting out who was paying what between you.

[surrey_36]

Thank you for your reply salior sam - sorry i should have mentioned that my mother is paying 50% of the car rentals due to my hardship. My old cars (I went through a few) kept coming up with problems and I ended up spending out lots on car repairs -it made more sense to do this - especially as main concern was breaking down the with the baby in the car.

 

I did not go to Peujeot with the intent on trying to commit fraud and I now feel really anxious about the whole thing - I told them the situation - that the car would be in my sisters name and they suggested that I could go ahead with the deal as a named driver. I had no idea that I was doing anythign wrong and I am paniking now.

 

My sister is a lawyer and was too busy to visit the showroom and so the paper work was printed off and I took it to her for signing, I then returned to the showroom with her driving license and a utility bill and they completed the sale, and off i went in the car.

 

I was only following the advise of the sales rep - i explinaed the situation to him and he just the whole thing was not a problem.

 

When you say

 

"I also think that the dealer wasn't fully aware how the deal was being made"

 

What did you mean by that?

 

How can I change my thread title and remove the' Ive been conned' to bit - to ive been stupid ?

[surrey_36]

HI Bang they insurance company say its too late to do anything now and the policy is cancelled and cannot be revived

[Bang!]

Your (sister's) contract is with Peugeot - it's they who owe you insurance.

[sailor sam]

What I mean is, I don't think the salesman was 'firing on all cylinders' with this. Either that or he is a tad 'inexperienced'. Which ever way you look at this, it's very 'fishy' indeed although I am not suggesting you have knowingly or intentionally done a bad deed here.

 

I'm sitting thinking hard about this and the possible implications it could have with the finance company. I don't think they will like this one bit if they become involved. Your best bet is to make as little waves as possible and get your sister to sort any issues out directly. I've never heard of anyone obtaining finance on a car without actually visiting the dealership to complete the sale. I'm sure when signing the finance agreement, it has to be witnessed for a start unless things have changed since I was in the game.

 

lets see what other opinions you get but for now, I wouldn't start complaining to anyone that you have been 'conned'.

[Bang!]

It's also worth adding if the insurance did not mention you as the main driver it would be 'fronting' which can be fraud/RTA offence.

 

So if in your name as originally suggested - then fine. But potentially if in your sisters name but without you listed as the main driver - then dodgy.

 

Some salespeople say anything (knowing later its difficult to prove) to get their commission.

[rebel11]

Hi surrey

 

It's done, I don't think we need to go down that route, 'to ive been stupid'.

 

'How can I change my thread title and remove the' Ive been conned' to bit - to ive been stupid ?'

[surrey_36]

Thank you Sailer sam for the advice I can see exactly what you are saying and will hold fire on anything for the moment. I understand where you are coming from and just so annoyed with Peujeot and so annoyed with myself. I should have know better and should have got it all in writing. The salesman was the business manager so i thik perhaps he was fully aware of what was going on - maybe

thanks again for the advice - much appreicated

[surrey_36]

Oh dear its not good news is it

[sailor sam]

Thank you Sailer sam for the advice I can see exactly what you are saying and will hold fire on anything for the moment. I understand where you are coming from and just so annoyed with Peujeot and so annoyed with myself. I should have know better and should have got it all in writing. The salesman was the business manager so i thik perhaps he was fully aware of what was going on - maybe

thanks again for the advice - much appreicated

 

I don't think you can blame Peugeot at all because I reckon had they had known, they would not of allowed the deal to go through the way that you have described. I think it is more likely the salesman was thinking more of his bonus than the possible implications of the deal. You (and him) need to tread very carefully because you openly admit taking your sister's driving licence and utility bill into the dealership to complete the sale. Surely you must have had an idea that that was an 'irregular' thing to do? Your sister should of made and completed the deal herself.

 

Lets think of this scenario; A person robs someone's house and steals their driving licence and other docs like a few utility bills. They then order a brand new car over the phone posing as the person who has been robbed and even send emails to the dealership saying a relative will actually be doing the deal on 'their behalf' but give all the necessary info to obtain the finance over the phone. The 'relative' then goes to the dealership with the driving licence and other Id papers (stolen) and drives away in the car.

 

Can you see where i'm coming from?

[surrey_36]

No I did not think it was irregular - I was dealing with the business manager on the sale he was fully aware of the scenario and said it was not a problem my sister didnt need to come to the showroom - all i had to do was take the paperwork for her to sign and bring in her ID. I didnt even have a thought that ity might have been irregular in fact i remember thinking that it was handy that i would not have to get my sis to go all the way over there and that she would be pleased about that.

 

I can see where your coming from completely though, I did not know that taking me sisters identification or anything i was doing was illegal but can see the predicament im in now which is basically im left with the car that is not going to cost what he told me, its more than i can afford, basically fobbed me off with misleading information to get the deal and now im out of pocket. What a pratt i am.

 

I will have to sell the car for as much as i can now pay off as much as the finance and be carless, well at least he got his bonus though!

[surrey_36]

I have a Peugeot 207 on finance which was taken out last September. It was supposed to come with 3 years free insurance but the salesman told me the wrong information and Im now with a car that i have to buy the insurance for, which is not what i budgeted for and not what i can afford.

 

I need to sell the car but the finance comes out at £12,500 and I think the car is now only worth £9,500.00. Does anyone know if these finance companies (Peugeot is the finance company) will offer an early settlement fingure or will they require all the finance paid off?

 

I will give them a call on Monday but just trying to work out best way around this, cant afford monthly payments, but cant afford to pay off £3000 on finance to sell it!

Edited May 27, 2012 by Conniff

[Conniff]

'Will they negotiate an early settlement'. What figure did you have in mind and do you have the cash to make an offer?

 

What has the seller done about the wrong information on the insurance?

Edited May 31, 2012 by Conniff

[surrey_36]

Hi Conniff - thankyou for replying, I have another thread from when i was hoping that I would be able to with Peojeot that I had been misold the car but I was basically advised to leave it. Here is the thread

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?349277-Peujeot-special-offer-Help-needed&p=3826390#post3826390

 

No I dont have the cash I will need to sell the car and advise the buyer that the payment needs to go to the finance company and i will have to make up the extra - thats if the finance company offer a reasonable figure

[surrey_36]

I financed a car from Peujeot with the Just add fuel offer. It was a car on finance and then 1 years free insurance and road tax and servicing etc. I was financing the car for my sister and confirmed with the salesman that she would qualify for the free insurance. He assure me that she would and I even made 2 further phone calls about this before signing on the dotted line. the car was collected and a certificate given to insure for one month, we then had to send in necessary paperwork for the official insurance policy. It then turned out that in fact my sister did not qualify for the insurance. We had picked this car on the basis that the insurace was included. My sister at the time tried to find out if there was anything we could cdo but didnt get anywhre. Is there nothing that can be done we were completely missold. Now shes in financial difficulty and I feel really angry that she basically had to pay out £800 in a year for the insurance that was sold that it was definately included!

any advice would be great thank you

Bill

[BankFodder]

If you have evidence that the car was sold on that basis then you are home and dry.

If you don't - then it will be your word against theirs.