Seriously ...a company that is raking in billions by overcharging its customers and shes haggling about £500 interest which is only awarded at the discretion of the court.
Complete the I&E and attach a covering letter stating what you discussed over the phone and with whom and that you are open to settling the full debt amount of £4K plus court fees and state your monthly offer.You do not agree to interest being charged which is only awarded after judgment at the discretion of the courts pursuant to sec69 County Courts Act 1984 at such rate as the court thinks fit or as may be prescribed, on all or any part of the debt..
You reserve the right to bring this to the courts attention should your offer be denied.
If you are a nice person (I'm sure you are) I'd take this opportunity to point out to the trust that this presents them with a learning opportunity to put better processes and training in place.
But if you wanted to put the boot in...(1) I'd tell them it's totally unacceptable that management ignored your complaint until you involved your MP, and (2) how are they going to set about ensuring that all the other wrongfully issued tickets that early morning will be cancelled? That second point is the sort of thing your local rag would love to know about!
But you're a nicer person than I am...
I'll leave it up to you to decide!
can you scan up both sides of the NTK to one multipage PDF
thi sounds like operator pictures not ANPR so they've already shot themselves in the foot by sending the NTK too early [if you go back and read that link HB gave you.}
did you not get a windscreen ticket then?
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!