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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Maybe a good idea to have a vote first in Scotland on whether there should be a referendum. It's best to see if there is the appetite for an independence ref before going straight into having a ref vote.

 

The EU aren't exactly being friendly as to whether they would accept Scotland as an EU member.

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The EU aren't exactly being friendly as to whether they would accept Scotland as an EU member.

 

 

They cant while the UK are still a member, and Scotland still a part of the UK

- any more than they would Catalonia

The Tory Legacy

Record high Taxes, Immigration, Excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, Schools, council services, businesses and roads

 

If only the Govt had thrown a protective ring around care homes with the same gusto they do around their crooked MPs

“This is specifically not allowed. Mr. Mansour used to be a Cabinet Minister in Egypt, he has given the Tories a huge amount of money, and immediately gets a knighthood.

That seems straightforwardly corrupt.  Shouldn’t they both be in jail?”

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I truly dispair of the UK governement not just over Brexit, but I was just looking back over the HSBC Suisse bank tax avoidance issues which made little news, despite starting about the same time as the Financial crisis caused by corrupt banks,

 

Its astonishing that of over a thousand people reported to the UK 'law enforcement' agencies, only 1 was prosecuted

https://www.theguardian.com/politics/2015/feb/17/labour-quiz-chancellor-over-knowledge-of-hsbcs-swiss-subsidiary-conduct

 

Yet one of the prime movers in that banking circle was given a top Tory job,

 

Yet the whistle blower who risked his career to leak these banks criminal activities TO THE FRENCH POLICE, not a newspaper, was charged with industrial espionage for highlighting criminal activity laundering illegal arms dealers and dictators assets and money

https://www.theguardian.com/news/2015/nov/27/hsbc-whistleblower-jailed-five-years-herve-falciani

 

and did the authorities at least quietly address the illegal laundering?

 

Of course not

The Tory Legacy

Record high Taxes, Immigration, Excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, Schools, council services, businesses and roads

 

If only the Govt had thrown a protective ring around care homes with the same gusto they do around their crooked MPs

“This is specifically not allowed. Mr. Mansour used to be a Cabinet Minister in Egypt, he has given the Tories a huge amount of money, and immediately gets a knighthood.

That seems straightforwardly corrupt.  Shouldn’t they both be in jail?”

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Good April 1st from the DM:madgrin:

 

Prince Harry Marries

 

Fake News !!!???!!!

 

 

and this one has GOT to be

 

https://www.theguardian.com/politics/2017/apr/01/by-georgio-osborne-takes-new-job-as-fashion-designer?utm_source=esp&utm_medium=Email&utm_campaign=GU+Today+main+NEW+H+categories&utm_term=219899&subid=19389892&CMP=EMCNEWEML6619I2

 

By Georgio! Osborne takes new job as fashion designer

The Tory Legacy

Record high Taxes, Immigration, Excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, Schools, council services, businesses and roads

 

If only the Govt had thrown a protective ring around care homes with the same gusto they do around their crooked MPs

“This is specifically not allowed. Mr. Mansour used to be a Cabinet Minister in Egypt, he has given the Tories a huge amount of money, and immediately gets a knighthood.

That seems straightforwardly corrupt.  Shouldn’t they both be in jail?”

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In Edinburgh they just brought in a 20 miles per hour speed limit in most streets, Edinburgh Evening News just reported the council will allow electric cars to do 30mph in these streets :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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In Edinburgh they just brought in a 20 miles per hour speed limit in most streets, Edinburgh Evening News just reported the council will allow electric cars to do 30mph in these streets :)

:)

cnn edinburgh have apparently reported that trump is planning on emigrating to scotland, after impeachment, to be near to its golf course...and his cart can do more than 30 :)

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Our local Council spent a fortune writing '20' on all the local roads in white paint, putting up expensive looking signs on posts all over the borough - we had one day when the Police stood in the rain with a speed gun on the odd road.

 

Now nobody takes a blind bit of notice of it and race about as they always did before. I hear Manchester is doing away with the scheme for much the same reason. A complete waste of Council Tax payers money!

 

Also, not wishing to be a disciple of all that is doom, someone mentioned that the batteries we are all going to have in our wonderfully silent and Eco efficient electric cars are going to be sent from one of the only factories they are made in in Tiawan or some such Far Eastern country, shipped to the UK causing vast amounts of pollution in their transportation by ship to the UK and then, when the cars are either written off from collision damage or past their sell-by dates, the batteries will need to be sunk into concrete and left countless years like that before being safe to dispose of.

 

Now that makes me want to rush down to the car showroom and buy a nice battery operated car - doesn't it you?

 

For the record, when Volvo bought their 4x4's over from Sweden the pollution each ship caused bringing them over far outstripped the pollution the 150 cars they were bringing would produce throughout their lifetime.

 

Battery operated Cars are not some magic remedy to Diesel or Petrol and people should think before they buy one as to what is going to be the environmental cost to us all. It reminds me of an article I read today about the likes of Nestle replacing sugar in chocolate bars with sweeteners which cause more damage and more dangers of we all consuming the chocolate of getting type 2 diabetes. It's a nonsense to think these electric cars are the wonder drug.

 

On that happy note, I'm off to drink my Horlicks and eat a bar of Cadbury's whole nut a tot of whisky and off to bed!

 

Night folks

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All this political stuff over Brexit, it's simple, why don't we just tell the EU to pi-ss off.

you've already done that, what are you worried about now...

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All this political stuff over Brexit, it's simple, why don't we just tell the EU to pi-ss off.

 

I'm sure they would have no problem whatsoever with the UK severing all trade links. They are in far better economic condition than we are. Theres nothing that we have the biggest market in the world NEEDS,

or doesn't already own here

- like our nuclear energy future and most of our power industry - and thats just what France and poor bankrupt Spain owns.

 

of course we could also just re-sell or give those to UK Tory supporting owners and deny our international debts - getting on for 2TN

 

 

... but then we would be like North Korea, with the largest market in the World and our nearest neighbors just completely embargoing all trade with us or through their borders or airspace.

 

I wonder how few weeks we would last before total economic collapse?

 

You can guarantee that in such circumstances, pretty much all major financial and industry backing would withdraw from the uk overnight.

 

America would probably still trade with us at a premium of course. Russia probably would too.

But what would our credit notes be worth?

What could those credit notes buy?

What would we have to give?

We have already pretty much hocked everything. America, Russia and China would want remaining British overseas territories trading to them for transient stuff like oil.

 

 

Do you really have so little idea of the real economics of the situation?

The Tory Legacy

Record high Taxes, Immigration, Excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, Schools, council services, businesses and roads

 

If only the Govt had thrown a protective ring around care homes with the same gusto they do around their crooked MPs

“This is specifically not allowed. Mr. Mansour used to be a Cabinet Minister in Egypt, he has given the Tories a huge amount of money, and immediately gets a knighthood.

That seems straightforwardly corrupt.  Shouldn’t they both be in jail?”

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Maroon, that seems an odd decision. Some electric cars are silent, aren't they? I'm not sure it sounds all that safe if they're going at 30mph.

 

Ford - very good. :D

 

HB, it was April the 1st :)

 

But it did cause a bit of a stir !!!

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Who's Jennie?:madgrin:

 

I don't know if you don't ;)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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:)

cnn edinburgh have apparently reported that trump is planning on emigrating to scotland, after impeachment, to be near to its golf course...and his cart can do more than 30 :)

 

 

http://www.electricautosport.com/2015/06/video-the-sound-of-a-1100kw-electric-race-car/

 

The Tory Legacy

Record high Taxes, Immigration, Excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, Schools, council services, businesses and roads

 

If only the Govt had thrown a protective ring around care homes with the same gusto they do around their crooked MPs

“This is specifically not allowed. Mr. Mansour used to be a Cabinet Minister in Egypt, he has given the Tories a huge amount of money, and immediately gets a knighthood.

That seems straightforwardly corrupt.  Shouldn’t they both be in jail?”

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my CT is in the same bracket as far as my income goes, my next largest outgoing is gas and leccy so if you add the VAT on all of the services bills that is another 1.1% tax. Then you have to add car tax, the duty and VAT on the fuel I use and all in all my indirect taxes equate to a tatal tax bill of nigh on 40% of my income. this is despite all of my pension being below the personal tax threshold so I only pay income tax on the bit I earn at school.

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Who's Jennie?:madgrin:

 

The one with the light brown hair?

The Tory Legacy

Record high Taxes, Immigration, Excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, Schools, council services, businesses and roads

 

If only the Govt had thrown a protective ring around care homes with the same gusto they do around their crooked MPs

“This is specifically not allowed. Mr. Mansour used to be a Cabinet Minister in Egypt, he has given the Tories a huge amount of money, and immediately gets a knighthood.

That seems straightforwardly corrupt.  Shouldn’t they both be in jail?”

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Barbara? :)

 

Windsor?

or girl?

The Tory Legacy

Record high Taxes, Immigration, Excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, Schools, council services, businesses and roads

 

If only the Govt had thrown a protective ring around care homes with the same gusto they do around their crooked MPs

“This is specifically not allowed. Mr. Mansour used to be a Cabinet Minister in Egypt, he has given the Tories a huge amount of money, and immediately gets a knighthood.

That seems straightforwardly corrupt.  Shouldn’t they both be in jail?”

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