orange grrr!

[Deano11kv]

Has anyone got an address for orange that I can write to.I took out an 18 month contract.Nearing the end of the contract, and having been caught out with them before, I contacted them with 30 days notice asking for an upgrade to a Samsung Galaxy S4.They said that they did not do this phone and so I said I would have to cancel because I really wanted that phone and could I have my puk code to take my number with me because I was leaving.The advisor said they could not give me my code because they only last 30 days.

I cancelled my direct debits with 18 payments paid for an 18 month contract.

I rang for my puk code and had problems but eventually got it off the advisor.

Later I received several bills for an extra month, and I sent them emails explaining why I was not paying and that I would not ring them and incur further costs and would they communicate with me in writing and then received a final bill for payment " that despite their communications with me, this was a final demand and if I did not pay it would be passed on to DLC."

I sent a written letter in the payment envelope asking them to communicate with me.(which they have not done)"

Now DLC are on my case, but Ive told then I am not worried, I will not pay,they can take me to court.

I have no mortgage or require any credit.Should I just ignore everything or fight back!

[Deano11kv]

Has anyone got an address for orange that I can write to.

 

I took out an 18 month contract.

 

Nearing the end of the contract, and having been caught out with them before,

I contacted them with 30 days notice asking for an upgrade to a Samsung Galaxy S4.

 

They said that they did not do this phone and so I said I would have to cancel because I really wanted that phone

and could I have my puk code to take my number with me because I was leaving.

 

The advisor said they could not give me my code because they only last 30 days.

 

I cancelled my direct debits with 18 payments paid for an 18 month contract.

 

When there was less than 30 days to go I rang for my puk code and had problems but eventually got it off the advisor.

 

Later I received several bills for an extra month, and

 

I sent them emails explaining why I was not paying and that I would not ring them

and incur further costs and would they communicate with me in writing and

 

then received a final bill for payment

" that despite their communications with me, this was a final demand and if I did not pay it would be passed on to DLC."

 

I sent a written letter in the payment envelope asking them to communicate with me.(which they have not done)"

 

Now DLC are on my case,

but Ive told then I am not worried,

I will not pay,

they can take me to court.

 

I have no mortgage or require any credit.

Should I just ignore everything or fight back!

[dx100uk]

if you cancelled then you owe nothing.

 

dx

[Haven]

Tell the DCA the bill is in dispute and to prove the amount owed. You have paid 18months payments of a 18 month contract and gave your 30days notice as required and therefore owe Orange nothing.