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    • Winemark the wine merchant ltd northern ireland
    • Hi Sweet and welcome to CAG   Are you willing to disclose the employer in this case ?
    • I was the manager of an off license. We reopened on mon 30th, I received a very large delivery which we weren’t expecting (and I wasn’t told about until 2hrs before by my line manager) all managers received a text from regional manager which stated when deliveries are coming in shops are to be closed. He didn’t ring this info in, I just read the text.   When I saw how big del was (completely covered the floor, could barely move around it) I kept my shutters closed and proceeded to pack delivery away. The store remained closed and we lost 5hrs trading time. I didn’t seek permission from manager to do this, with the current safety precautions enacted (only allowed 1 customer in at a time as manadated by HQ) I didn’t feel this could be safely achieved with 3 members of staff in and all the stock everywhere.  regional manger calls into shop at 4:50, hits roof that it’s closed and storms out of shop after exclaiming I didn’t have the authority to keep shop closed.   Fast forward 1 1/2 weeks later today regional manager comes in at 4pm with prepared questions, I answer truthfully stated I didn’t think it was safe I had the best interests of business at heart that I had turned up for work every day since this incident and nothing had been said. He said that they will examine this information and can come back for more evidence if needed.    He goes away again and at 5:59 (my shift finished at 6) he came back in saying they’d examined all the evidence and that their decision was dismissal, I was to gather my things and there’d be a letter in the post with information should I wish to appeal.  quite a shock.   I will see what this letter states as their reasons I committed gross misconduct, I am a bit at a loss as to what I specifically did to be deemed gross misconduct.   I’ve worked for them for 10years, taken 2 days off sick in that entire time and had a faultless record   I’m just flabbergasted they’d immediately sack me for something which happened in unprecedented times when all I was trying to do was keep myself and my staff safe and safely make their store presentable and adequately accessible for all.   Any thoughts on the above? Obviously this is all too fresh as it happened only hours ago 
    • Hi KL1 and welcome to CAG.   You say the buyer contacted you saying, "...... he had seen it cheaper somewhere else and wanted to cancel the sale."   Do you have this in writing and, if so, in what format ?   It would be useful if you could tell us more about the item you sold.    
    • I wanted to report a success against UKPS that started in Dec 2018 and was concluded today.  I did do a bit of reading through this site for guidance though so thanks for that!    in Dec 2018 a family member reversed onto a private road in Coventry and waited about 1 minute or so to collect their partner.  Meanwhile the owner was loitering and waiting to catch anyone on his land with photos.  2 photos were taken about 40 seconds apart.   With my help I disputed the charge stating that the driver had not "parked" but had only stopped momentarily to pick up a passenger.  I did not state at any point who the driver was.   UKPS from Leamington Spa were trying to enforce this and insisted on the charge of £60 + £100 being paid.  I sent a 2nd letter confirming the position of the 1st letter and that no further letters would be sent.   4 threatening letters were sent from Debt Recovery Plus and Zenith Collections and duly ignored.  The last kindly offered to settle for £136!    Then a letter from Gladstones Sols threatening the same was also sent, and mentioned Beavis vs Parking Eye.  This was also duly ignored.   Finally a Letter Before Action was sent by email.  Aha!  Game on.  They cited Vehicle Control Services Ltd v Nick Idle and Vehicle Control Services Limited v Damen Ward and that stopping for any time is a breach, and it was only the length of time stopped that may affect the value of the breach.   I said that signage said no PARKING, not no STOPPING and that appropriate case law was JOPSON v HOMEGUARD where the judge specifically said "Merely to stop a vehicle cannot be to park it"   They then came back at me with an evidence bundle they were allegedly going to use at court against me, stated the signage was clear,  a nd repeated their "no stopping" case   I came back at them with the same as before and added that, in their world, someone coming onto the land and wanting to read the signage would have precisely NO TIME AT ALL to so as, according to them, even stopping for mere seconds was a breach.  I also threatened that I would claim costs for my wasted time in dealing the case.   Today they emailed me as follows: ---------------------------------------------------------------------------------------------------- Good Morning,   Thank you for your correspondence. We apologise for the delay in our response, however as no further action has taken place we trust you agree no prejudice has been suffered.   Please note that our Client has cancelled our instruction on this matter and the matter is considered closed.   No further action is warranted. Kind Regards ----------------------------------------------------------------------------------------------------   16 months on and UKPS gave in  
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Hi,Looks like I am another victim of this scandalous company. I was quoted £74 for my Sony Ericson Xperia Arc phone. It spent its entire life in a soft silicone case and protected by a screen guard. The phone was in immaculate condition. I sent the phone plus all accessories in the original box it came it by special delivery to their address.Several days later I received an e-mail advising my phone failed its test due to excessive wear and tear. Instead they were only prepared to offer £29.60.I tried telephoning them but they have removed their telephone number from their website. I googled it and on 3 separate occasions listened to a voice recorded message for over an hour without anyone answering the phone.I contacted them through their only form advising them that they either re-evaluate my phone and offer me what was first offered or return the phone to me free of charge.Several days later I received another e-mail advising the phone has been retested and were now willing to offer me £65.00 as the phone was found to have scratches on the back of the phone.In the 2 years I had the phone I had never looked at the back as it was in a case, I disbelieve their claim but accepted the £65.00 as it was only then I realised all of the issues everyone has with this company. My attitude was something is better than nothing. They also advised payment would be received within 5-10 working days.After 7 working days without no payment I contacted them again chasing the whereabouts of my payment. They advised that there had been a technical issue that has now been resolved and I would receive payment shortly.After 10 working days and still no payment I chased again to be told I should wait 5-14 working days before receiving payment. Today is now 14 days and guess what.....still no payment.Anyone got any advice on how best to proceed and whether its worth my while starting legal proceedings ? I would be more then willing to club together with a group of people to help shut these company down. They are clearly trying to take advantage and defraud people.I have chased them for payment

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I have since tried to get my money using MCOL, they have not responded to the claim and so have now sent the claim for judgement. Pretty sure this is another waste of £25 as I gather even if I win the judgement nobody has nay power to make Cash4phones pay.. So what is the point in even using MCOL ????? At the end of the day they have deceived me and stolen my phone from me, why then cant the be sent for trial and sent to prison. Until the laws change in this country there will always be another **** bag out to make a quick easy busk for themselves.

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Have you informed the police and have you informed Trading Standards?


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No I have not reported it to the police nor trading standards. I know for a fact the police wont be interested or do anything and if trading standards have not done anything by now then whats the point anyway.

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I have reported the issue to trading standards just now.

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I have paid the £25 Money Claim Online fee and today requested judgement but Cash4phones have not responded to the Court papers from MCOL, my letter posted registered post or any emails. I agree these thieves are deceiving everyone but not hopeful that they will be stopped or forced to pay

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