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Would it be possible to get a Holiday Flight refund from Monarch


jennewstart
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Hi,

My very naive 23yr old son in law took out a loan for £1000

 

then paid, via his Barclays Visa debit card, for a holiday for him and my daughter to Egypt in February as a surprise.

 

He genuinely didn't realise he needed travel insurance.

 

he booked it all online with onthebeach.co.uk.

 

Since booking this my daughter has found out she is pregnant

and was told by the GP that she will not be able to have all the necessary vaccinations to cover herself in Egypt because of the pregnancy,

this made them decide not to go.

 

But..... obviously not having travel insurance I am not sure if there is any possible way of retrieving this money as it is over £900..!

 

I have rung onthebeach.co.uk today and they very kindly refunded the cost

but cannot refund the flights which are £603.00.

 

I have rung Monarch but they are not in until Monday,

so I have written them an email in the hope I will get it for him.

 

Whats the chances of getting a refund for the flights in reality?

Thank you for your help.

Jennifer

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Monarch's terms & conditions are very clear (please read from 3.24 onwards):

 

http://www.monarch.co.uk/terms/flights/booking-conditions

 

Following these you are only entitled to receive a refund for Tax, Charges and Fees. As also mentioned there Monarch can use discretion in some circumstances which would be entirely a good will gesture. Another idea would be to ask them if these flights could be rebooked to another destination where no vaccinations are required.

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