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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Does anyone have any thoughts on this???


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Hi Guys

 

Have a quick question for you all would like some feedback on what I am thinking...here goes

 

I have a 12 year old son who has Autism he recieves DLA middle rate care and high rate mobility

 

Yesterday my heating and got water failed (I live in a council property)

 

I rang my local council and explained the situation

the lady asked me "is there anybody in the property who is elderly or disabled"

I replied "yes my son"

she asked " what is the nature of his disability"

I replied " he has Autism"

she said " we do not class Autism as a disability so I am afraid I can not put you on a emergency appointment

some one will be out to you on Friday afternoon"

 

I told my husband who was very annoyed and

he immediately rang back and asked who the person was in the council that decided Autism was not a disability

 

he explained that the government view out son as disabled

and he would like to know why the council don't they immediately put us on a emergency appointment

an the heating was fixed last night

 

My question is

 

I am annoyed about this

do I have a right to be?

 

Should or could I complain?

If so who to?

 

Would they have to consult with a expert in all the conditions they don't feel are a disability?

And if so have I a right to ask who they asked about Autism?

 

I'm sorry to go on I can't get it off my mind my son as many other children had enough battles to fight

I'm worried that in the future the fact of whether he is disabled or not might end up being one of them

 

Please feel free to tell me your thoughts even if you agree with council I'm not on a high horse just would like some opinions

 

Thanks guys

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I would be annoyed. What is their definition of disability? For the Equalities Act, (formerly Disability Discrimination Act) you have to have a condition (your diagnosis doesn't matter) which has lasted for at least 12 months and affects day to day activities.

 

Autism meets that definition.

 

It sounds like they mean people with physical disabilities. Depending on how your son is affected, he may be affected physically too.

 

I have Autism too and yes, it is disabling.

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Hi Nystagmite

 

Thanks so much for your reply

 

I totally agree with you my son isn't affected physically by his Autism but he does have a unrelated leg condition that means he has to wear special insoles in his shoes and it also makes his legs stiff and sometimes painful

 

I think I may have to write a letter just to give myself peice of mind I think it is very unfair of them to judge how a condition affects someone

 

Thanks again 😊

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Hi,

 

I suspect the question they meant to ask was does your sons condition mean that the lack of heating has a particular impact? for example, the heating being off has the same impact on a Deaf person as it does a person who is not Deaf, and hence it is no more urgent. If however your sons condition is exacerbated by the temperature then it should be classed as high priority.

 

I would do a bit of internet trawling to find your councils Equality Officer(s) and make sure they received the correspondence also. In some authorities they are quite strong and prominent teams of people, in others there is one persone hiding away in a back room trying not to get noticed! As a public body your council should have published information about equality and you should be able to find a name of someone to contact amongst the info.

 

thanks

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Incompetence, ignorance, bad policy, bad procedure/script or lack of proper thought. Could be an individual problem, or could be a wider policy and procedure issue. That is the question the Equalities officer should address. Sounds like the frontline staff need training on basic disability awareness. Something most councils should have in hand, but probably don't. Write to them, tell them you found this strange attitude (Policy) to be a source of upset and stress.

 

I would be interested to see how it progresses. Please keep us up-to-date!

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Perhaps one way of dealing with it would be to say that you were sure that you could smell gas when the boiler broke down. That would make it an emergency under any council rules.

 

But then you would be telling a fib in order to obtain an advantage over someone that is honest?

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Hi

 

Thanks for all replies

 

I have put in a formal complaint over the telephone I recieved a letter today saying it was being looked into and I should hear in 10 days I also mentioned that when my husband rang back he explained that out sons autism means routine is very important to him and weds was "bath night" the lady in the phone told him to "fill the bath with a kettle" so I will persue it as far as I can because I believe they are in the wrong

 

Thanks again

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Councils make it up as they go along.

Incompetence seems to be paramount in their core values.

Because your son is registered disabled with the relevant government agency, they shouldn't have even questioned the kind of disability.

Your son has been assessed by medical consultants and deemed to be disabled.

How on earth can a call centre employee be able to judge your son's disability?

Go all the way asking for the transcript of telephone calls and also write to your local mp requesting immediate actions to prevent this from happening again.

These people are a joke and make me angry.

Unfortunately I had to deal with them about my grandfather and they were 100% incompetent. All of them

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I would be annoyed by that too. I am on pre-payment for my gas and the meter broke last Winter. When I rang British Gas I only had to say my son was being monitored for autism as he shows some traits and receives DLA. I had an engineer out within the hour. The lady from the Council was probably only reading from a script but its a woefully misinformed script and needs correcting ASAP

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Hi

 

Thanks for all replies

 

I have put in a formal complaint over the telephone I recieved a letter today saying it was being looked into and I should hear in 10 days I also mentioned that when my husband rang back he explained that out sons autism means routine is very important to him and weds was "bath night" the lady in the phone told him to "fill the bath with a kettle" so I will persue it as far as I can because I believe they are in the wrong

 

Thanks again

 

Up until when I was 15, I didn't know what it was to have a bathroom, an indoor toilet or even a hot water tap. My weekly bath times consisted of a tin bath in front of a coal fire, which was filled using a kettle from the gas stove!

 

Some people have no idea of how to be inventive.

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But why should you have to fill the bath with a kettle? That's going to take forever.

 

It's one way that you can have a hot bath?

 

No it doesn't take forever - 2/3 kettles full of boiling water will easily provide a warm bath of about 4" rising to about 7" when you get in it.

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I would be annoyed by that too. I am on pre-payment for my gas and the meter broke last Winter. When I rang British Gas I only had to say my son was being monitored for autism as he shows some traits and receives DLA. I had an engineer out within the hour. The lady from the Council was probably only reading from a script but its a woefully misinformed script and needs correcting ASAP

 

I'm in the Support Group of ESA, get DLA - HRM & MRC, my wife receives the highest rate of AA (day & night care), she is 70 next year and I'm 65 next year. Even given that, I still don't classify myself as being 'disabled'.

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I'm in the Support Group of ESA, get DLA - HRM & MRC, my wife receives the highest rate of AA (day & night care), she is 70 next year and I'm 65 next year. Even given that, I still don't classify myself as being 'disabled'.

 

How lovely for you however I fail to see how you not classing yourself as disabled relates to my post. My son receives DLA for a number of things, autistic traits being just one of them. The point I was trying to make to the OP was that the council involved are very misinformed and used an example

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I'm in the Support Group of ESA, get DLA - HRM & MRC, my wife receives the highest rate of AA (day & night care), she is 70 next year and I'm 65 next year. Even given that, I still don't classify myself as being 'disabled'.

 

Bedofweeds It is an attitude of mind I do not consider my self disabled but the letters from the DWP/Council state that I am. I have been trying to think of another more descriptive word to use but what?

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How lovely for you however I fail to see how you not classing yourself as disabled relates to my post. My son receives DLA for a number of things, autistic traits being just one of them. The point I was trying to make to the OP was that the council involved are very misinformed and used an example

 

What I was trying to point out that what some see as a disability need not in fact be one despite actually being labelled as such. Receiving DLA has no meaning as to whether someone is actually disabled. Even some people actually believe that they are disabled when in fact they aren't by comparison to others. My grandson (7) has multiple conditions that together can be easily described as disabling, yet we (the family) see him as just being different. Consequently if his mum was to claim DLA on his behalf it wouldn't change how he is or how we view him. I hate people being given a label!

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Bedofweeds It is an attitude of mind I do not consider my self disabled but the letters from the DWP/Council state that I am. I have been trying to think of another more descriptive word to use but what?

 

But then you must have asked the DWP and the Council to label you as such? I know we have, but we don't view it as such.

 

 

Maybe thinking 'I'm just a little different to some' might help.

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But then you must have asked the DWP and the Council to label you as such? I know we have, but we don't view it as such.

 

 

Maybe thinking 'I'm just a little different to some' might help.

 

I have never asked them. Many of their letters start with " Due to your disability" or "your disability as been reassessed" even my GP states I am disabled. Perhaps challenged when meeting independence needs would be a better description.

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I'm in the Support Group of ESA, get DLA - HRM & MRC, my wife receives the highest rate of AA (day & night care), she is 70 next year and I'm 65 next year. Even given that, I still don't classify myself as being 'disabled'.

 

if you do not classify yourself as disabled then why apply for disability benefits in the first place?

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if you do not classify yourself as disabled then why apply for disability benefits in the first place?

 

Simply because I do have difficulties as does my wife and those difficulties are what the benefits are supposed to be there for - to help fund the extra costs created by those difficulties. We both find that in attempting to have as near a normal life as possible we find it more difficult than most.

 

I didn't choose to name those benefits, and when I or my wife are described as being 'disabled' we ask the relevant bodies to describe our problems in other ways. I have a loathing of being labelled 'Disabled' - maybe it is a throwback to times when people were described instead as being a 'spastic'.

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