Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Observation followed by a quick question


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3842 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have just been reading this and while we all know of what is to come in 2014 I am a little perplexed by the last part( highlighted). This is mainly due to my having vague recollection BEAC was a long time ago discussed then subsequently scrapped....does anyone know if it has been resurrected??

 

"further regulations expected to be announced by the Ministry of Justice very soon, which includes a new complaints procedure, a uniform fee structure and
possibly details of an industry regulator for civil enforcement, widely predicted to called BEAC or the Bailiffs and Enforcement Agents Council.
"

Link to post
Share on other sites

Wonkeydonkey,

 

In the past few days I feel like a school teacher who is having to correct essays !!!

 

BEAC ( Bailiffs & Enforcement Agents Council) introduced their proposal as licensing and complaints body for the bailiff industry way back in 2007. The proposal at that time was not a good one and it was revised in 2008. Around that time I recollect endorsing BEAC as the "preferred" complaints body.

 

Over time however, it was clear that their proposal was not workable.

 

BEAC was put together by the British Parking Association and as things stand today, they have a big enough mess on their hands with trying to "rein in" private parking operators ( who are currently "running rings" around DVLA and the DfT. The BPA have quickly realised that "rouge clampers" have now turned into "rouge ticketers".

 

BEAC could not be seen as "independent" and were doomed to fail as the complaints and licensing body for the bailiff industry.

 

The correct position is that the government will not be announcing a "complaints body.

 

There are a few very serious issues that need to be resolved before the government announce the new fee scale. We are expecting an announcement within the next 2 weeks.

 

Bailiffs will still be required to apply to the County Court for certification.

 

Form 4 procedures will continue (with some minor changes).

 

To get back to your query; the BEAC will not be either a complaints body or industry regulator.

Link to post
Share on other sites

Thanks for clearing that up TT I must confess I did start to questioning myself as I do try to keep abreast of things and could not for the life of me recall any such regulations in respect of a complaints body/industry regulator having ever been agreed at any point.......more misinformation it would seem.

 

PS...proud to be in your class miss...lol

WD

Link to post
Share on other sites

The reason why there will not be a complaints body is because the government believe that by having a simple fee scale it will lead to significantly less complaints being necessary.

 

MOJ believe that complaints should be made to the local authorities and CIVEA.

 

I have made no secret of the fact that CIVEA does not work but that's another issue.

Link to post
Share on other sites

I don't think I will be the only one to recognise disaster before it strikes and can see complaints are going to soar. People currently making attempts to bring complaints to the attention of local authorities find they have hit a brick wall and are simply told to "speak with the bailiff", I can see little that will change that mentality.

 

I agree with you wholeheartedly in that CIVEA does not work and it never will. That the government cannot see an independent regulator is required leaves much to be said.

Link to post
Share on other sites

I don't think I will be the only one to recognise disaster before it strikes and can see complaints are going to soar. People currently making attempts to bring complaints to the attention of local authorities find they have hit a brick wall and are simply told to "speak with the bailiff", I can see little that will change that mentality.

 

I agree with you wholeheartedly in that CIVEA does not work and it never will. That the government cannot see an independent regulator is required leaves much to be said.

The government have a vested interest in keeping bailiffs as a threat and revenue raiser

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...