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    • Hello there,   My wife (62) has advanced arthritis on both hands and wrists (inherited from her mother's side of the family).   She left her job as a youth carer in January of this year because amongst other issues with her inability to work they pushed her into office and admin. However, with her arthritis, writing or using computers became impossible. As nearly all jobs available requires some use of hands, which she is unable to do, what benefits would be available to her. Does my wife qualify for anything?   Other info. She does have arthritis in all areas of her body, but for example she is able to walk reasonable distances, sit down comfortably for reasonable lengths of time, etc. She also suffers from psoriasis (which may have played a part in her condition).   A friend of hers owns a wine bar and offered her a job (not too taxing) but it required her to carry wine bottles and glass which was OK-ish for the first 60 mins but then became impossible for her to do.   Any help or advice greatly appreciated.   cheers sidley
    • I think it will be very helpful to let people know more detail about these debts. Who is the original creditor? How much was the debt for? When was the debt incurred? When did you last make any payment or acknowledgement of the debt
    • Hello and welcome to CAG. Thank you for the information, it will help the guys to advise you. Please don't do anything until they've had a look and possibly asked questions.   While  you're waiting, you have other VCS airport threads for Liverpool and Southend, possibly others. It would be worth a read to understand how they operate.   Best, HB
    • What part of never use email Never communicate with a powerless dca hasnt been understood?   If you want to do anything which you should as it also protects your backdoor if the debt were to be sold and a DCA were to litigate as it stands..send our sb letter from the debt collection section of our library   Thats goes to the oc as they still own the debt
    • Good afternoon - I've received a parking charge notice from VCS - grateful for any advice - do I ignore/appeal? Can VCS enforce the restricted zone in this way, covered under bylaws (I think)?   Driver didn't notice signage, vehicle wasn't actually stopped by double red lines (as pictured)   1 Date of the infringement 25/11/19 2 Date on the NTK 29/11/19 3 Date received 4/12/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? No 7 Who is the parking company? Vehicle Control Services (VCS) 8. Where exactly Bristol Airport - on "privately operated access roads", just outside car park barrier, not car park itself - stopped for 5 seconds to pick someone up, didn't pick them up and drove away when the camera van arrived. Operate under IAS   Thanks in advance!    
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bill1980

Oven nearly caught fire!

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Well, might be exaggerating a bit but will describe the scenario.

 

Bought an oven over/hob 2 years ago. During the years it has suffered from issues like the bottom element blowing and the wires melting. Made a complaint and they were very good and sent me replacement parts and basically acknowledged the issue by sending me parts.

 

2 years has passed and I there are issue with the product. The main switch into the oven melted, it tripped the mains and smoke everywhere. On top of that a hob blew up and one of the plastic dials snapped.

 

Contacted the company again and they say I am not covered as it has been longer than 2 years but as a good will gesture they will try and sort me out with parts again.

 

 

It may be me who is being unfair but I really want the whole lot replacing as its never been right and a potential risk to safety. Knows its over 2 years but when you spend a few hundred quid on an item you expect to get at least 5 years from the product.

 

Am I within my rights to try and get it replaced or should I just be grateful with more replacement parts?

 

Many thanks

Bill


Im new to this and am just giving an opinion. Seek further clarification and advice on what I post before taking it as gospel :)

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Too late for replacement as you accepted parts previously. If you can prove that it is poor design or manufacture you may have recourse as latent faults (built in problems) but unless you can find other examples of the same problem it is hard to prove.

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Thanks for the advice


Im new to this and am just giving an opinion. Seek further clarification and advice on what I post before taking it as gospel :)

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It wouldn't necessarily follow that because you've accepted a repair (well, replacement parts) that you have no right to further redress. In fact, the new Consumer Rights Bill will clarify this very point i think. Your real problem though is the length of time. You say it's never been right and you want a refund. I would suggest you could ask for a refund, but you would only be entitled to the value of a 2 year old oven and hob - £50?

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It wouldn't necessarily follow that because you've accepted a repair (well, replacement parts) that you have no right to further redress. In fact, the new Consumer Rights Bill will clarify this very point i think. Your real problem though is the length of time. You say it's never been right and you want a refund. I would suggest you could ask for a refund, but you would only be entitled to the value of a 2 year old oven and hob - £50?

 

Thanks very much. Its appreciated

 

. Will take the advice on board


Im new to this and am just giving an opinion. Seek further clarification and advice on what I post before taking it as gospel :)

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You are covered under SOGA but you would need to prove an inherent fault i.e. other people have had a similar issue. If the dealer refuses to budge, issue a small claims and call the manufacturer as an expert witness if you have a strong case. Amazing how quickly things get resolved when this happens.

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Have you searched for model & make as this may have been an inherent fault that others have had.


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