Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

MMF Clowns (At It Again) - Advice Required.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3843 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

I'll try & keep this quick & brief. However, I have had recent dealings with Motormile Finance as they contacted my 85 year old mother in law and scared the crap out of her by threatening a doorstep visit looking for myself. I don't know why they have contacted her as I have NEVER lived there. Anyway, I sent them the standard template from the CAG forums regarding a doorstep visit and changed the last paragraph to comply with Scots law.

 

I have today received this letter to my actual address where I live. Any advice on what to send these parasites in response to this? I dispute the debt and have no recollection of taking out any payday loan with Wage Day advance. I have mentioned this to them, but they ask me to provide a CRN (Crime Ref Number) which I have no intention of doing.

 

Thanks

 

mmf.jpg

Link to post
Share on other sites

Sadly thats a standard form letter from then that breaches OFT guidance. Basically it says that they think UK law and regulation doesnt apply to them

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Doorstep visits in Scotland for debts is illegal I thought. Suggest that you report to local Trading Standards.

 

They cannot visit an innocent third party about a debt owed by someone else.

 

If this is not your debt, then report as a possible fraud using the Action Fraud reporting system.

 

http://www.actionfraud.police.uk/report_fraud

 

Suggest that you check your credit record.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Get a complaint in to the OFT http://www.oft.gov.uk immediately, they are in complete breach of OFT guidelines whether they think it or not.

 

A creditor does not have the right to harrass you at home, and does not have the right to contact anyone else about your debt.

 

Remind the OFT that they are actively persuing Payday Loan companies (Wageday Advance is one of them) and that this is not your debt.

Link to post
Share on other sites

Letter to:

 

Mr Rob Sands

Director of Compliance

MMF Ltd

 

 

Date:................:

 

Ref: use theirs:

 

Dear Mr Sands,

 

I refer to a letter dated xx.xx.xxxx., in which an anonymous operative of MMF Ltd make a claim that 'In law a creditor is different (to?? this should be different FROM) a postman or a member of the public' in reference to visiting a private residence, please explain the 'theory' and quote the 'LAW' concerned.

 

Should any agent, representative of MMF Ltd attempt to visit my home he/she/it will be invited to leave immediately or be removed with police assistance if necessary.

 

For clarification I will not discuss anything with a powerless individual who turns up at my home uninvited and there is no obligation for me to do so.

 

Recorded signed for post check delivery.

  • Confused 1

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Letter to:

 

Mr Rob Sands

Director of Compliance

MMF Ltd

 

 

Date:................:

 

Ref: use theirs:

 

Dear Mr Sands,

 

I refer to a letter dated xx.xx.xxxx., in which an anonymous operative of MMF Ltd make a claim that 'In law a creditor is different (to?? this should be different FROM) a postman or a member of the public' in reference to visiting a private residence, please explain the 'theory' and quote the 'LAW' concerned.

 

Should any agent, representative of MMF Ltd attempt to visit my home he/she/it will be invited to leave immediately or be removed with police assistance if necessary.

 

For clarification I will not discuss anything with a powerless individual who turns up at my home uninvited and there is no obligation for me to do so.

 

Recorded signed for post check delivery.

 

Thanks, will send that first thing on Monday morning.

Link to post
Share on other sites

What is even worse is that the CSA think they are correct. As part of my complaint procedure I went to the CSA and they did not uphold my complaint. I then reported them to the credit fitness team at the OFT.

They are twisting words, of course when a contract is signed you allow them to contact you, however OFT guidelines say you have the right to define the type of contact

Any opinion I give is from personal experience .

Link to post
Share on other sites

I wonder what the CSA makes of MMFs 'debt collection' letters given that it issues a 'guidance' document on the subject.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

I'd hate to hazard a guess of what the CSA thinks. I've dealt with them before and they were about as much help as a cat flap in an elephant house. I'll send a letter first thing tomorrow as posted earlier. I'm also going to request a NoA and maybe submit a complaint to the OFT/TS (Scotland). I've also read that the NoA they send out to people aren't proper NoA and are not legally binding.

 

I'm also tempted to copyright my name and charge them for using it. Read about that on another forum somewhere. Just want to annoy them as much as they've annoyed me & other people. Fun & games to be had me thinks, but I may leave the fun stuff for further down the line lol.

 

BRIGADIER2JCS did you include my details in your case against them at all? If not, no biggy.

Link to post
Share on other sites

That copyrighr thing is a non starter. Just fotl rubbish.

 

Stick to the advice given and you'll be fine.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

I'd hate to hazard a guess of what the CSA thinks. I've dealt with them before and they were about as much help as a cat flap in an elephant house. I'll send a letter first thing tomorrow as posted earlier. I'm also going to request a NoA and maybe submit a complaint to the OFT/TS (Scotland). I've also read that the NoA they send out to people aren't proper NoA and are not legally binding.

 

I'm also tempted to copyright my name and charge them for using it. Read about that on another forum somewhere. Just want to annoy them as much as they've annoyed me & other people. Fun & games to be had me thinks, but I may leave the fun stuff for further down the line lol.

 

BRIGADIER2JCS did you include my details in your case against them at all? If not, no biggy.

 

Yes.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Letter sent as per above post by BRIGADIER2JCS. Will await a reply and see what happens. Also, requested NoA to see what nonsense they send. Just going to submit a complaint to the OFT. Seen as I'm a resident in Scotland is it the OFT I complain to or Trading Standards, or both? Just want to be 100% sure before I submit my complaint.

 

I will update this thread when I receive a reply.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...