Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Being taken to Court next month for 'no TV licence'

Please note that this topic has not had any new posts for the last 2551 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Except that I have, and it's paid in full. A brief background.


The Licencing people - is it still the home office ?

- have been supplying a receipted licence for eight years to this property following a one off payment.


This is the first year it has been done totally online to save paper and a stamp.

I have bank statement proof that I paid on the day and that it has not been refunded at any time since.


The issue which has led to a summons is, from what I can gather, a change to the house number

as a result of a postal address change, that Royal Mail have confirmed was modified by the TV Licencing office themselves in 2011.


I have confirmation of this in a letter from the local sorting office.


I had one of their 'inspectors' come round and since I have a licence I saw no reason not to let him in last month,

and show him the Royal Mail correspondence.


The problem is, the contents within their statement supplied in the court summons is completely different

to what happened on the day,

he states that I never showed him the letter and asked him to leave after an argument ensued.


Since I can prove a licence is valid, why should they ask me to appear in court, wasting a day of my time for no gain ?


Secondly, I have to send something back to the court, pleading guilty or not guilty, of course I'm going for the latter.


Am I entitled to claim for the lost time and costs of scanning and printing

all the valid documentation at the local stationers when I turn up ?


Thirdly, as a direct result of the postal alteration,

I have lost some mail, other mail has gone to another address a few miles away,

and I have lost two appeals, one for a parking ticket and another for a self assessment penalty,

through the timing of correspondence back and forth exceeding that required by HMRC.


Can I also claim for these penalties back from TV Licencing ?


Fourthly, how does one state in court correspondence that the TV licencing people

and their 'inspectors' (Capita ?) are cretinous without actually using such a word,

by their fabrication of a witness statement and the detail within the database they have at their disposal,

simply to go for proceedings via the court ?

Link to post
Share on other sites

Let them take you to court, you can show proof and demand full costs for wasting yours and the courts time.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..



If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks


Link to post
Share on other sites
Let them take you to court, you can show proof and demand full costs for wasting yours and the courts time.


Thanks for the quick answer.


I am under the suspicion though this may be like the other database abuser

- DVLA - where once you are at court with all paperwork in order,

they will simply drop the case, leaving me out of pocket for the time off work and other costs.


I've also just realised whilst I was the one that let them in (is it Capita ? and are they on a commission based wage ?)

and the licence is in my name,


the summons is for my fiance whose name appears on the mortgage - and I suppose the database,

but he is out of the country until the second week of December, save two flying weekend visits before then.


Can I turn up to court with the documentation to answer for him as the bank statement

proving full payment is in my name and I signed the inspectors documents?

Link to post
Share on other sites

If they dropped the case i would still think about issuing a claim for wasted time and costs you incurred, as well as stress etc. In future, never answer the door to any of the tv muppets. SImply say "not today thanks" and shut the door. Until you allow them access to your home or they hear teh tv, they have no more rights than a regular DCA doorstep collector. i.e NONE.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..



If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks


Link to post
Share on other sites



do you have the paper TV licence?

[ if they still issue them],


if you have bank statements to prove the payment & the licence then plead not guilty & see them in court.


We have "members" on here who advocate letting the TVL/Capita " inspectors " into your property ,


this is what happens even when you are legal & paying the TV tax.


It can not be repeated enough,


these goons lie, cheat & falsify evidence to get their £20 commission.


They are not to be trusted or engaged with.


Never speak, sign paperwork or give them any information .


Tell them to leave & shut the door on them.


I hope you hang them out to dry for this.......


... good luck.

Link to post
Share on other sites

Yes, you can claim your costs for researching your defence, paperwork copies of bank statements etc at £18 per hour LiP costs.


Put this down in your form as a counterclaim and that way they will struggle to back out of the action

and you will get your costs.


The people banging on your door get paid a bonus for taking you to court so I wonder,

if they lose do they get their pay stopped by the same amount?


I hope that you havent left it too late to hit them back as the court wont accept a counterclaim on the day,


you will just get travel and lost earnings.

Link to post
Share on other sites
  • 3 weeks later...
Let them take you to court, you can show proof and demand full costs for wasting yours and the courts time.


I forgot to ask, can one apply for costs in a Magistrates court ? I thought only County courts could deliberate on such matters, and one reason why Capita use them.

Link to post
Share on other sites

you do ofcourse have the attachment from the registered email address

that's the tv licence by email from tvlc



please don't hit Quote...just type we know what we said earlier..


DCA's view debtors as suckers, marks and mugs


NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..


If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 



Link to post
Share on other sites

To stand a better chance of costs it may look better if you write to tv licencing pointing out their mistake.


Im unware of how costs work in criminal cases, are magistrates courts similar to small track in civil courts and can one claim the lip rate of £18 ph. ?

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...